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Hotel Blog Watch: The No Hotel Blog

Where: 21 Dickinson Street, Manchester, United Kingdom, M1 4LX

And we thought just writing a scathing review on TripAdvisor was one of the ways to strike back at a hotel for not holding your reservation (and writing a Hotel Hell for us, of course).

But it seems a bloke by the name of Neil has started a blog about his bad experience at the Novotel Manchester Centre, called the Novotel = No Hotel blog.

Here's how it all went down, according to Neil:

On Saturday 28th 2006 I turned up at the Novotel in Manchester, expecting to check in quickly then relax in my room after a 3.5hr train journey. Only, things didn't happen as expected. Instead I was told my room had been cancelled and the hotel was now full. So now, apparently, I was expected to go out into the rain, with my case, and find another hotel.

When Neil presented his "confirmation of reservation" print-out, the front desk staffer told him that even though he received this, the room had not been reserved since his credit card had been declined.

Read the blog for all the backing and forthing that went on but since then, Neil has written a letter to the hotel, which he posted, and the hotel has written him a letter back, which he also posted. But it seems now, the hotel has gone dark on him.

At first, we suspected something fishy was going with this blog because the first post was dated October 26th. However, Neil didn't check into the hotel until October 28. When we contacted Neil about this he said:

Certainly, it all happened on the 28th, but to keep the story at the top I’m backdating the blog entries so they appear below the main description. Confusing, I know, but it was the only way I could figure out how to keep one paragraph at the top.

Neil says he would just like the hotel to extend him a complimentary night in a Novotel or at least pay for the cost of his hotel room that fateful night in Manchester. Otherwise, he'll continue writing the No Hotel blog.

So now, whether Novotel Manchester likes it or not they have their own hotel blog.

Related Stories:
· Novotel Manchester reviews [TripAdvisor]