HotelChatter

Tags: Tips / → All Tags

Business Traveler makes money while on the company dime

Where: 13101 Worldgate Drive [map], Herndon, VA, United States, 20170

[Publisher's Note: While we do not condone lying, which figured heavily in this business traveler's story, we do condone fighting like hell when a hotel tells you your prepaid room is suddenly not available to you.  Any GM who is thinking of pulling this s**t should immediately read this story.  The following story comes to us from a HotelChatter member who convinced Marriott to pay them for their troubles!  Impressive.]

When I head to Washington DC, I stay at the Herndon, VA Marriot "Worldgate" .  This is a great hotel for the Reston area. Large "suite" rooms, fast high speed access, indoor pool and Jacuzzi, access to a full gym. The past couple times I've tried to stay there, I've been getting in on the late Oak-IAD Jet Blue flight so I've been sure to guarantee the room by paying in advance.  

However, during a recent trip to Reston I showed up at the Marriott after 11:30PM and was told that there had been a conflict with my reservation.   The "conflict" was that the Marriott did not have an available room for me.

Their solution, which had a distinct backroom feel, was this:  

more ›