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Blame the Sheet Feeders and Other Things We Learned from Commenters Last Month

July 3, 2013 at 3:03 PM | by | Comments (2)

We don't like to be the only ones talking hotels here on HotelChatter so thankfully, some of our readers have been dropping in some helpful comments as of late and we thought you should see some of 'em. Wanna join the discussion? Sign up and become a member. Or use your Facebook account to log-in. And don't forget to follow HotelChatter on Twitter.

· Call Room Service, Not Housekeeping to Remove The Room Service Tray: We had a feeling this story about what we do in hotel rooms (but won't admit) would get a lot of traction but we also were reminded about what to do with those gross room service trays in the hallway--call room service to pick it up. This is what room service actually tells you when they drop off the food. However, we've often found that room service takes a lot longer to pick it up (because they are out making other deliveries and all). So that's why we call housekeeping instead.

· Burying Negative Hotel Reviews is Totally Ok, With Most of You: Folks who chimed in on our Brand.com story were totally alright with the company helping hotels to bury negative reviews. We think that's fine too but remember, try as you might, you cannot put lipstick on a pig. If it stinks, it stinks.

· Toiletry Dispensers: Ok in budget hotels, not for the luxury kinds: Toiletry dispensers are a touchy subject here. While a lot of the recent conversation on the eco-friendly but less cool toiletry options took place over on our Facebook page, we can say for certain that people don't mind them in budget or select service hotels. But do not even attempt this in a luxury brand. Oh wait, Four Seasons Hualalai is already doing it.

· About those ripped hotel sheets: We have a pretty good idea now as to why so many hotel sheets have clean rips in them. Commenter JMOD319 says the culprit is automatic sheet feeders:

This damage to linen is very typical if the hotel's laundry is using a flatwork ironer with an automatic sheet spreader that isn't configured properly. My hotel never saw damage like this to our sheets until we started using a laundry service with this technology while we were upgrading our on-site laundry plant. We went to the plant and watched sheet after sheet get torn on the edges. We were THRILLED when we were able to re-open our on-site plant. The problem went away instantaneously!

[Photo: HotelChatter]

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Chucking Deuces and Other Tips We Learned From Commenters Last Month

June 6, 2013 at 5:00 PM | by | Comments (0)

We don't like to be the only ones talking hotels here on HotelChatter so thankfully, some of our readers have been dropping in some helpful comments as of late and we thought you should see some of 'em. Wanna join the discussion? Sign up and become a member. Or use your Facebook account to log-in. And don't forget to follow HotelChatter on Twitter.

· We helped one commenter score a deal at the new Holiday Inn Express in NYC!: "Thanks! I just used my friends IHG Friends and Family rate and scored an average rate of $168 6/29 - 7/3! Thanks for the tip!" Anytime. We love playing the $200 and Under game in NYC.

· "Chucking Deuces" is something you should do before leaving a hotel room: However, we aren't sure if "chucking deuces" means throwing down two dollars for housekeeping or doing like Ke$ha does and flashing a sideways peace sign while making a kissy face. In this case, we say do both.

· One commenter and his friends swear by Quikbook's Secret Sales: These are clutch hotel deals when you need them. Just know they are fully charged at the time of booking and are non-refundable.

· General Managers can be a bit "loose" with their Family & Friends rates: "One [GM] I worked under was always talking and passing out his business card, so much so that not too long ago some lady emailed him and in her presentation gave him the impression they had met and that he said to call to get a deal, so she got a special discounted rate and an upgrade." See, it never hurts to ask.

· Lastly, Bravo! to all for your guesses on the Singapore Skyline. Now, here are the answers.

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Commenter Wants The Standard on Sunset to 'Embrace' Lohan's Blacklisting

Go To The Hotel's Web 
  Site Where: 8300 Sunset Boulevard [map], West Hollywood, CA, United States, 90069
April 25, 2012 at 4:06 PM | by | Comments (0)

The other day when we told you how Lindsay Lohan has reportedly banned herself from the The Standard Hotel in West Hollywood, we just thought it would be a funny celebrity scoop to break up an annoying Monday.

But one of the best comments ever came out of this post.

Mark Hooper gives the Standard a genius way of turning Lohan's blacklist in their favor:

So, this is a GOLDEN marketing opportunity for The Standard. Don't just ignore this "blacklisting," embrace it!!! How about a huge billboard on Sunset or some notable location, saying something like:

"Smoke and Mirrors is in the black (and patrons can drink our cocktails, rather than wear them)!"

"Smoke and Mirrors - new and improved (sans Lohan)!!!"

"Smoke and Mirrors is new and improved! Come hang out with stable celebrities!!!"

"Smoke and Mirrors - We've purged the bad kharma!"

I would take this latest publicity and BLOW IT UP with some over-the-top promotions. Now, is the perfect opportunity to turbo charge your brand, Standard Hotel.

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Haggling, Gossiping, Fear-Mongering and Of Course, Bed Bugs (Just Another Week in Comments!)

January 7, 2011 at 4:50 PM | by | Comment (1)

We don't like to be the only ones talking hotels here on HotelChatter but thankfully, some of our readers have been dropping in some helpful comments as of late and we thought you should see some of 'em. Wanna join the discussion? Sign up and become a member. Or use your Facebook account to log-in. And don't forget to follow HotelChatter on Twitter.

· The W Seattle might be grungy in more ways than one.
· A front desk agent tells us what he'd do if you haggle him for a better rate.
· Sorry. We didn't think you would get so upset about our warning about check-in at The Bellagio. We're sure that thing is totally secure. Then again, Vegas is cutting costs these days.
· Still looking for a room for Super Bowl XV? Hotels are letting us know their availability. As always book now!
· There is still no love for the much-hyped but totally dead in the water CityStay Hotels.
· Shame on the Gansevoort Park's management company for leaking Justin Bieber's hotel alias.

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The W French Quarter Has Ghosts (And Other Things We Learned from Comments)

October 28, 2010 at 4:55 PM | by | Comments (0)

We don't like to be the only ones talking hotels here on HotelChatter but thankfully, some of our readers have been dropping in some helpful comments as of late and we thought you should see some of 'em. Wanna join the discussion? Sign up and become a member. Or use your Facebook account to log-in. And don't forget to follow HotelChatter on Twitter.

· The CEO of the new auction site ItsyBid.com is offering 10 free bids for HotelChatter Readers! Get the code here.
· Expedia's new Unpublished Rates feature is a bust in London for this guest.
· Speaking of auction sites, Off & Away has given us an update on the real cost of the suites you can win.
· Regarding the ironing board at The W French Quarter, it may have just been a housekeeping issue. BUT the hotel does have ghosts! Oooooo, maybe the ghost doesn't like ironing boards?
· No surprise: Element Hotels has another fan, especially when it comes to their healthy food options. Now about those locations.
· Um we think someone may have overdosed on sex kits or something.

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Is DMX Involved in W Hotel Smells? (And Other Things We Learned From Comments)

October 7, 2010 at 4:55 PM | by | Comments (0)

Forgive us. It's been forever since we rounded up the comments on HotelChatter but recently, your input has been spectacular and we thought you should see some of 'em. Wanna join the discussion? Sign up and become a member. Or use your Facebook account to log-in. And don't forget to follow HotelChatter on Twitter.

· The suggestions for where to buy the W's Signature Scent include DMX, but not the rapper.
· Aloft Brooklyn might be delayed until January
· The Kardashians have already been spotted outside Smyth Tribeca!
· Votes are split on how you like your room temperature.
· The Se San Diego responds to the certificate of occupancy issue.

[Photo of a W Candle: W Hotels The Store]

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We Really Do Like It When Hotels Join the Conversation

March 11, 2010 at 4:55 PM | by | Comment (1)

Here's a look at what some commenters said on HotelChatter recently. Wanna join the discussion? Sign up and become a member. Or use your Facebook account to log-in. And don't forget to follow HotelChatter on Twitter.

Earlier this week, one of our writers posted a review of The Beverly Hilton which we scored for an excellent price on Hotwire. There were a few hiccups during the stay and we personally didn't love the decor which we wrote in comments. But the hotel's marketing "guy" reached out to us in comments to try and find more about the stay and to change our mind on the decor.

We're not looking to be swayed one way or the other but we really do encourage hotel owners, general managers and marketing guys and gals to join our conversation. Just become a HotelChatter member here or you sign-in with your Facebook account.

Here are some other great comments this:

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Hotel Rooms for Super Bowl Are Still Expensive But Still Available

January 21, 2010 at 5:25 PM | by | Comments (7)

Here's a look at what some commenters said on HotelChatter recently. Wanna join the discussion? Sign up and become a member. Or use your Facebook account to log-in. And don't forget to follow HotelChatter on Twitter.

· More Rooms Open for Super Bowl: A owner of a Mondrian Hotel South Beach condo is willing to rent his place for Super Bowl weekend. Meanwhile, the Doral Resort in Miami is no longer requesting a three-night minimum. Rooms start at $399 a night. Also, Z Ocean Hotel has standard suites left open as well starting at $429 a night.

In other comments:
· Rate Update for the New JW Marriott Resort Opening Friday in San Antonio
· More Outrageous Hotel Parking Fees: $60 at This Hotel!
· If You're Gonna Use Pens, Don't Use Cheap Ones
· Was Ross Klein a W Ruiner?
· Folks Sound Off on Twitter Contests

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Design-Wise, The New W Hotel Boston Disappoints

November 12, 2009 at 6:11 PM | by | Comment (1)

Here's a look at what some commenters said on HotelChatter recently. Wanna join the discussion? Sign up and become a member. Or use your Facebook account to log-in. And don't forget to follow HotelChatter on Twitter.

· W Boston not much different from W New Yorks?
· Design Hotels is giving away free nights at the stylish Boundary Hotel
· The Sagamore is highly recommended for Art Basel
· Our first edition of Hotel Lust inspires...well, more lust

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Finn Hudson Was Kicking It at the Mandarin Oriental

November 5, 2009 at 5:23 PM | by | Comments (0)

Here's a look at what some commenters said on HotelChatter recently. Wanna join the discussion? Sign up and become a member. Or use your Facebook account to log-in. And don't forget to follow HotelChatter on Twitter.

Corey Monteith aka Finn Hudson from "Glee" was most likely tweeting from the Mandarin Oriental in Columbus Circle as pointed out by both a commenter and a Tweeter. But we're just wondering, how did he get up on the roof? (That's his TwitPic above.) We've been to the MO before and didn't notice a rooftop bar but perhaps we missed it. Comment away if you have the answers. Here's what other commenters are saying:

· The Richardson Hotel in Perth also goes all out with in-room coffee maker.
· L'Auberge Sedona is not the only hotel in Sedona worth checking out.
· In defense of couples massages.
· Using Amex points to book hotel rooms.
· Jade Mountain is too pricey.

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Hilton's New Logo is Rather Retro

September 24, 2009 at 5:19 PM | by | Comment (1)

Here's a look at what some commenters said on HotelChatter recently. Wanna join the discussion? Sign up and become a member. Or use your Facebook account to log-in. And don't forget to follow HotelChatter on Twitter.

· Hilton's New Old Logo?: A commenter tells us that the new logo we saw introduced this week is really the old logo just flipped on its side with new colors.

If you remember, Hilton had a red logo up till about 15-20 years ago (look at this, it's the 3-sided Las Vegas Hilton)...it's on the right in this pic. Now look at the new silver/gold one. Basically, it's the red one, but turned sideways.

Clever, Hilton, very clever.
· Some folks are willing to wait for The Chatwal to open
· IHG's Key To Change promotion did not go well
· Le Meridien San Fran, not so pricey?
· W Barcelona has a virtual tour on YouTube (all CGI)

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More Than $200 Seems To Be Too Much for a Hotel Room

September 3, 2009 at 6:42 PM | by | Comments (0)

Here's a look at what some commenters said on HotelChatter recently. Wanna join the discussion? Sign up and become a member. Or use your Facebook account to log-in. And don't forget to follow HotelChatter on Twitter.

The other day we asked you just How Much is Too Much For a Hotel Room? And we've got a lot of great remarks from the HotelChatter/Jaunted crew about how much they would pay. It seems like $200 is our limit. But we don't have deep pockets. What do you think?

In other comment news:
· A reason why the W Atlanta may used "sliding doors."
· A Voss Water bottle inspired shower sounds claustrophobic
· Someone's Not a Fan of Miami
· Speaking of South Beach, the W South Beach Concierge Comments
· The new Ritz-Carlton Charlotte will offer city views from its spa

[Photo: Ryan Charles/HotelChatter Flickr Pool]