Tag: hotel delays

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Heckfield Place Can't Catch a Break, Won't Open Before 2016

July 28, 2015 at 8:41 AM | by | ()

Alright then, you've heard the news but don't be too sad. We're still publishing until Friday.

If you’re familiar with the story of Heckfield Place, you know it’s been a long one: announced in 2011 for an April 2012 opening, the Grade-II listed country house 40 minutes outside of London was meant to outclass and out-luxe competition like Dorchester Collection’s Coworth Park and the Four Seasons Hampshire.

Years of construction delays resulted in the GM (from the May Fair) and chef (from Mandarin Oriental Hyde Park) leaving before the hotel ever had a guest come through its doors. Towards the end of last year, opening was going to “definitely” be spring 2015, which the single-page placeholder website proudly listed. We noticed a few months ago that the “spring” had been removed for a more vague “2015”, but even that was not to be: we just saw that opening has been pushed back to 2016.

That’s getting very near to four years behind plan, which we cannot imagine to be anything but rather painful for everyone involved. When the hotel does open, it should have 46 bedrooms and suites, along with three restaurants, a cinema, spa and fitness complex in a refurbished gardener’s cottage including pool and indoor and outdoor Jacuzzi.

[Photo via Google]

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Tommie Hudson Square Delays Until February 2016

Go To The Hotel's Web 
  Site Where: 231 Hudson Street, New York, United States
July 27, 2015 at 1:31 PM | by | ()

Alright then, you've heard the news but don't be too sad. We're still publishing until Friday.

The delays keep rolling in for Manhattan: we’ve told you the SLS New York won’t be happening before early next year, the 1 Hotel Central Park will most likely be August, not July (at least that’s still very soon), and now tommie Hudson Square rains on our parade by pushing back its reservations to February 1, 2016.

If you’re keeping track, that’s quite a difference with the October 1 date it started out with back in March, when it gave us a bunch of photos along with the ability to book a room – and the suggestion that “summer” would even be possible. Alas, it is not to be.

When we look at rates during the depth of winter, a “Twin Stack” with bunk beds starts at $249 a night before taxes. $10 more gets you an Urban Queen with a courtyard view, while an Alcove King with City View comes in at $299. When it opens, tommie will have Harold’s Meat & Three American Eatery, a lobby bar and courtyard, as well as a rooftop and a “24-hour General Store”.

Based on what we’ve heard, and the fact that reservations still aren’t live on its website, we don’t think The Renwick New York (sister hotel to The Gregory) will make its summer opening either – it’ll more likely be September or October before you can start penning that novel or work on those in-room easels.

[Photo: Tommie Hotels]

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The Bahamas Hopes Baha Mar Won't Mar Their Vacation Reputation

July 20, 2015 at 2:08 PM | by | ()

UPDATE: A Bahamas judge has ruled to dismiss the US bankruptcy filing of developers Baha Mar, Ltd.

Things have gone from bad to worse to catastrophic for The Baha Mar Resort in the Bahamas. After missing its March opening date, failing to alert guests with reservations (and the media) to the delay, and then bungling up their refunds, along with filing for bankruptcy and engaging in a blame game with their construction company, the $3.5 billion resort project has turned what should have been a modern paradise into a hotel hell.

But now, the Bahamian government is attempting to step in and put the resort back on track to opening. Which has the resort's developers, Baha Mar, Ltd. extremely upset. The developers are due in Bahamian court today but the country's Prime Minister has made his intentions clear.

Travel Weekly reported last week that Prime Minister Perry Christie said the government would take over the project and force out the developers.

Christie, in an address to the Bahamas public late Thursday, said that the project, which is 97% completed, would have the best chance of opening if the government took it over and removed Baha Mar Ltd. He added that the Bahamas attorney general on Thursday filed a so-called "winding up petition" that would force a compulsory liquidation on the part of the developer.

Christie was also critical of the developer's decision to file for Chapter 11 bankruptcy protection in the U.S. on June 29 without giving prior notice to either the Bahamas government, the lender or the contractor. Christie, whose government has agreed to fund two salary payments for Baha Mar's more than 2,000 workers since that bankruptcy filing, added that the developer wouldn't agree to either rescind its bankruptcy petition or discontinue the lawsuit it filed against the contractor in U.K. courts the following day, further hindering negotiations.

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The Zetter Will Open Townhouse Marylebone mid-August

Go To The Hotel's Web 
  Site Where: 28-30 Seymour Street, London, United Kingdom, W1H 7JB
July 20, 2015 at 8:35 AM | by | ()

As predicted back in May, The Zetter Townhouse Marylebone will be just short of another month before it opens: reservations for the 24-room hotel on Seymour Street have kicked off from August 14.

On that Saturday, there are four room types available: Superior, Superior Four Poster, Super Deluxe, and Studio. Rates for a Superior Room start at £318 ($500) a night. We need to look further into the future for an entry-level Club Room to appear, which we can see for £240 ($375) a night. Above a slightly wider angle of the same room we’ve seen some shots of before. It is indeed quite quirky, distinctive design, with the modern bed standing out against the throwback décor.

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Opening This Month: New Hotels for July 2015

July 14, 2015 at 2:47 PM | by | ()

Better late than never, right?

Finding a hotel room is easy. Simply go on the Internet or use your smartphone and voila! You're booked. But if you are only interested in new hotels, then that's a different story. Luckily, you have us. And we're obsessed with new hotels. Here's a list of hotels that have opened or are opening this month (and a few that aren't going to make it.) Got a new hotel to add? Send it to us!


· TEMPLE HOUSE CHENGDU: Reservations have opened up for Temple House, a part of newly-formed House Collection, for July 18. Rooms on that night start at CNY 3,499 (about $548) for the deluxe temple suite. The next weekend a regular temple suite starts at CNY 2,699 or about $435 a night.

· ONE HOTEL CENTRAL PARK: While reservations aren't open on the website until August, the eco-friendly luxury hotel has promised to be open this month, but to be safe, wait until August to book. As for what to expect rate-wise, well, we're not quite sure because the hotel is being indecisive but expect to pay $250 a night for an Alcove Queen during the typically slow month of August.

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Baha Mar Files for Bankruptcy, Throws Shade at China, Bounces Checks and Stops Answering the Phone

June 30, 2015 at 2:49 PM | by | ()

Baha Mar has done it again. And by "it", we mean continued to promise to vacation-goers that their resort wonderland will open someday soon, despite filing for bankruptcy yesterday. Here are some choice quotes from the press release that Baha Mar, led by their chairman and CEO, Sarkis Izmirlian, put out yesterday:

Mr. Izmirlian stated, "I am committed to doing all I realistically can to move Baha Mar forward to be completed and opened successfully. I am confident that, once opened, Baha Mar will be a world-class destination resort that will attract guests from around the world and serve as a key economic sparkplug to The Bahamas. The Chapter 11 process provides the appropriate venue to create a viable financial structure that places Baha Mar's interests foremost."

Mr. Izmirlian continued, "The general contractor repeatedly has missed construction deadlines. This has caused both sizeable delay costs and forced the resort to postpone its opening. Unable to open, the resort has been left without a sufficient source of revenue to continue our existing business.

Oh yes. He did just throw some serious shade at China Construction America, which is mostly owned by the government on China. #sorrynotsorry. But Izmirlian continues:

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Could The Troubled Baha Mar Really Be Close to Opening?

Where: Baha Mar, Bahamas
June 24, 2015 at 12:40 PM | by | ()

Despite numerous delays, a debilitating deadlock between its developer and the hired construction company, and a social media blackout since April 22, the extremely troubled Baha Mar Resort in the Bahamas is incredibly still taking reservations for September 8, starting at $175 a night for the Baha Mar Resort and $1,500 a night for the high-end Rosewood Resort.

But we've said it before and we'll say it again--don't book a room at this hotel until you know for sure that the hotel is open. We've received yet another horrible story from a guest who booked a vacation through Baha Mar, only to find out two weeks before her vacation began that the hotel would not be open in time.

She was forced to rebook her vacation at the Atlantis but when she got there, she discovered Baha Mar had rebooked other guests at The Cove at Atlantis, but not her. When she called Baha Mar to complain, she said they only offered her a "golf experience" at their golf course. Hmm....

Clearly, customer service is still #TheWORST at Baha Mar but the resort may actually be closer to opening. For real.

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Nautilus, a Sixty Hotel in Miami Beach, Will Now Open in October

Go To The Hotel's Web 
  Site Where: 1825 Collins Ave [map], Miami Beach, FL, United States, 33139
June 22, 2015 at 2:40 PM | by | ()

The other week we strolled by another new hotel coming to Miami Beach--Nautilus, a Sixty Hotel at 18th and Collins Ave, which we last heard was opening on July 6. Well, that date's not going to happen anymore as reservations for the hotel are being pushed back to October 1. Bienvenido a Miami!

On that date, rooms are going for $238.67 for a king superior room which includes a king bed, white marble floors, SFERRA linens, REN bath products (an HC fave), Bluetooth docking station, 48-in. flat screen TV and this badass vintage travel chest which doubles as the mini-bar filled with gourmet goodies and even books on how to make a cocktail. Keep reading to have a closer look at it!

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Opening This Month: New Hotels for June 2015

June 1, 2015 at 4:58 PM | by | ()

Finding a hotel room is easy. Simply go on the Internet or use your smartphone and voila! You're booked. But if you are only interested in new hotels, then that's a different story. Luckily, you have us. And we're obsessed with new hotels. Here's a list of hotels that have opened or are opening this month (and a few that aren't going to make it.) Got a new hotel to add? Send it to us!


· HYATT CENTRIC SOUTH BEACH: At long last, Hyatt's millennial brand in Miami is open at 1600 Collins Avenue. You can read more about what's inside the hotel here and brush up on the Centric brand here. Room rates for tonight, which is the official opening night, start at $219 a night, excluding taxes. There's also a $20 resort fee which includes premium internet, two beach chairs and towels and other services.

· THE GREGORY NYC: Well, this was a surprise opening. Just last week, we learned what kind of man Gregory would be when the hotel opening this summer. But looking today, reservations are open tomorrow for $389.20 a night, before taxes, for a tailored king bed room with a sleeper sofa. That also includes free WiFi and a mini-fridge. We'll take it!

· ALOFT SOUTH BEACH: For some reason, the Aloft missed yet another opening date. Instead of opening as promised on May 28, it will now open on June 4. We'll keep our fingers crossed but our expectations low, especially since the website says rooms are not available for June 4. However, we did find rooms open in mid-June for $199 a night before taxes. There's also a daily resort fee of $20. UPDATE: Aloft is getting closer to opening, but not quite there yet.

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HNB: The Usual Rebrandings, Openings, Delays and Renovations

May 20, 2015 at 12:30 PM | by | ()

So much hotel news, so little time – here are a few snippets to keep you up to date with the latest news from around the world!

· Conrad Chicago, shown above, will cease to be a part of Hilton Hotels later this fall and will instead join Starwood's Luxury Collection group. No word yet on what the new name will be. [Source: Hotel News Resource]

· Fresh off opening their New York property, EDITION Hotels will open next year in Sanya, China; Thailand and Abu Dhabi with Shanghai and Times Square to happen in 2017 and West Hollywood in 2018. Paris has inexplicably dropped off the website although Edition folk say it is still happening. Also happening that's not yet listed? The Reijavkik Edition in Iceland. We cannot wait. [Source: Edition Hotels website]

· The 342-room JW Marriott Minneapolis, which will have direct access to the Mall of America, is set to open in November. However, the website is accepting reservations right now for stays from January 1, 2016 and beyond. [Source: JW Marriott Hotels]

· A tipster wrote into tell us that the W Retreat Kanai in Riviera Maya, Mexico, which last we heard was opening in July 2015, is now opening in January 2018, according to the W Hotels website. Yup, that seems about right for W Hotels. [Source: Tipster and W Hotels]

· After announcing a Hilton Garden Inn for Hawaii, Hilton is now going to install their DoubleTree by Hilton brand in the iconic Hilo Naniloa Hotel and Golf Club on the Big Island. The hotel is currently closed as it goes under a $16 million renovation. It should reopen as DoubleTree later this year. [Source: Pacific Business News]

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Yet Another Baha Mar Dream Vacation Has Collapsed

May 18, 2015 at 2:56 PM | by | ()

Just last week, we posted a silver lining that emerged from the storm clouds of the epic opening fail of Baha Mar Resort & Casino in the Bahamas, which has been plagued by construction delays, thanks to a standoff between the resort and its construction company.

A Hyatt Gold Passport guest told HotelChatter that he was extremely impressed with Hyatt's customer service for affected guests of the Grand Hyatt at Baha Mar, which involved a dedicated hotline for Hyatt guests and a full refund of all of his Passport points used to book the trip, plus a few extra.

This was pretty much the only positive report we've heard regarding Baha Mar in months. But today, we're back to the usual doom and gloom that has been hovering over the resort complex since they missed their (second) targeted opening date of March 27.

Tribune 242 is reporting that a bride and groom who were scheduled to have their wedding in June at the SLS at Baha Mar are now unable to get a refund nor answers to their many questions from SLS and Baha Mar. They are also trying to wrangle refunds for 100 of their guests, who had booked hotel rooms and flights to The Bahamas.

Apparently, the couple and their 100 guests were treated as one giant group, instead of individuals. Eventually, SLS offered the group a mixture of cash and credits for future stays, but the cash portion was not even enough to cover everyone's air fare. Now the groom, who himself is a builder of luxury homes in Houston and thus very familiar with construction projects and delays, said the experience has been such a nightmare that he will never return to the Bahamas again, "unless it was to see the ruins of Baha Mar."

And he's not alone.

Keep reading to hear yet another example of someone who was royally screwed over by Baha Mar.

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The Zetter Townhouse Marylebone Will More Likely Open In Summer

Go To The Hotel's Web 
  Site Where: 28-30 Seymour Street, London, United Kingdom, W1H 7JB
May 18, 2015 at 9:27 AM | by | ()

Progress, we called it, when The Zetter Townhouse Marylebone got its website back in March, about a year after we first walked down Seymour Street to take pictures of the third Zetter hotel. It had us hopeful for a Spring opening, but alas: it will be summer – perhaps August – before the hotel opens.

Renovation of the double Georgian townhouse is advancing, with the front façade free of scaffolding. The biggest change is visible from Quebec Mews behind the hotel (below).

The hotel will have 21 rooms, 2 studio suites, and that rooftop apartment with terrace and outdoor roll top bath. Rates will start from £258 ($405) a night, with entry-level rooms being described as “compact”. That’s maybe a little more than we were hoping for, but in line with those over in Clerkenwell. We’ll report back when we have more details on square footage, amenities, and the like.

[Photos: JasonD for HotelChatter]