Tag: Viva VegasView All Tags
A $16 omelet, plus $7 delivery fee and 22% service charge
This week I stayed at SLS Las Vegas, possibly the most pilloried hotel on the Strip at the moment. I ordered room service, noting the $7 delivery charge and 22% service fee that would automatically be added to my bill. I thought back to the last time we talked room service and wondered whether – surely not – I’d be expected to add a tip on that.
On the phone I was told the food would be with me within the hour - too long! But that’s 1613-room casinos for you for you. 40 minutes later - huzzah - there was a knock on the door. Not only was the food early (“We like to manage expectations,” said the delivery guy) but as he handed me the check, which I immediately saw had a space for a tip on it, he said seven magical words.
Downloading has never been easier.
When we unveiled the new rooms at The Linq Hotel & Casino last October, we were impressed with the property's tech-centric amenities (aimed at millennials, of course)-- items that many other hotels in Las Vegas don't usually pay attention to, such as WiFi hotspots in each room and TVs that allow guests to order room service or request items from housekeeping. The LINQ has an app for the guest room experience too.
Downstairs at the 3535 Bar, the tech amenities continue with a color-changing LED vortex that rises out of the bar and phone chargers at every seat. There's even a mobile check-in service available (and which you should definitely take advantage of during peak check-in time.)
But of all places to ditch the tech, you would expect The LINQ to do so in the spa, right? Nope, not here.
When we checked out The Delano Las Vegas in September, the pool season in Vegas was winding down so it made sense that the boutique hotel at Mandalay Bay (it was previously THEhotel) would wait until the spring to unveil their pool scene. Now that time has come.
The Delano Beach Club is set to debut in April promising a " posh yet playful new take" on the city's wild pool scene.
“We’ve taken the best elements of Delano Las Vegas and infused them with sophisticated poolside amenities to create Delano Beach Club,” said Matthew Chilton, general manager of Delano Las Vegas. “With a chic design and unexpected moments of whimsicality, coupled with the high level of service and pampering our guests expect, we are creating an escape that is decidedly ‘Delano.''
And in a nod to the original Delano in South Beach, the Delano Beach Club is promising lots of white decor and an oversized chess board atop the pool's wet deck. We hope the chess pieces will be heat-proof!
Hotel Scams / Las Vegas Hotels / Viva Vegas / Hotel Security / Hotel News / Credit Cards / → All Tags
There are plenty of ways to lose your money in Vegas but over the phone in your hotel room should not be one of them.
Here's a helpful card on "Phone Security Tips" that we spied in the guest room at The Venetian the other weekend. The note tells guests to be cautious when giving their credit card info over the phone as well as to keep all cards and receipts out of sight from prying
Lastly, and most reassuringly, the card tells guests that "No one from the hotel will ever call your suite and ask for your credit card information over the phone." If someone does, then you've just fallen for this "surprisingly simple" hotel scam. There are other variations of this credit card scam--some are very complex, like this scary one we heard of at Planet Hollywood last year--so we think it's smart of The Venetian to put these tips by the phone. Sad that the hotel has to do this, but good looking out for their guests nonetheless.
Know of another sinister hotel scam that we should be aware of? Tell us in comments below!
Chinese New Year Hotels / Las Vegas Hotels / Viva Vegas / Hotel Parties / Hotel Renovations / Before and After / → All Tags
After New Year's, after CES and after the Super Bowl, comes the fourth biggest holiday/event of the year, so far, for Las Vegas--Chinese New Year--where most Vegas casinos celebrate the only way they know how--by going over the top with the parties, events, shows and decorations.
Here's what we saw when we popped into the Waterfall Atrium at The Venetian/Palazzo the other weekend.
This Chinese New Year is the Year of the Goat but there were a few different variations of the animal on display from rams to adorable baby sheep. (In truth, this year can be either/or ram, goat or sheep.) According to the resort, they consulted with a feng shui master to pull together the impressive display. We quite liked the informational tidbits that we saw as well that explained the meaning of the coins and other parts of Chinese New Year.
But aside from the decorations, The Venetian/Palazzo will throw a huge Eye Ceremony and Lion Dance on February 19 at 3pm with celebrations continuing on property through March 8.
Keyless Entry / Hotel Technology / Hotel News / Caesars Entertainment / Viva Vegas / Las Vegas Hotels / eKey / → All Tags
There are many things that you can lose in Vegas--money, inhibition, dignity, and most certainly your room keys. Raise your hand if this happened to you not once but twice this weekend in Vegas. Oh? We're the only ones?
But if you're staying at The Cromwell Las Vegas, a part of Caesars Entertainment, there's no way to lose those pesky key cards at 2am as the hotel has just announced mobile keys, aka keyless entry, or as Caesars is calling it, eKey. The boutique casino hotel (formerly Bill's Gambling Hall) is now part of exclusive club of hotels that offer keyless entry.
Here's how it works:
Hotel guests using the eKey will receive a link to download The Cromwell app and an access code tied to their iOS device and reservation. When the app is downloaded, guests enter their ID number and will be able to enter their room by placing their iOS device next to the lock. The eKey will also activate the hotel elevator as a traditional key would.
And here is a helpful illustration:
Weird Hotels / Hotel Design / Wacky Hotels / Ugly Hotels / China Hotels / Burma Hotels / USA Hotels / Viva Vegas / Dubai Hotels / → All Tags
If you’re anything like us, you’ll have read the story about the hotel that looks like an amethyst last week, and thought immediately, “Ah, there is only one place for that – China.” And you would be right. The architects envision it as a chain, but the first is being planned for the manmade Ocean Flower island currently in construction in the sea off Hainan province.
And from that came the obvious question – which country designs the maddest hotels?
Several contenders spring to mind immediately:
Hotel Woes / Hoteliers / Hot Hotelier News / Hotel News / Sam Nazarian / Viva Vegas / SLS Hotels / → All Tags
Last August was undeniably the peak of hotelier Sam Nazarian's career. After a few years of stagnancy followed by some fast and furious renovations, the worn down Sahara Las Vegas casino and hotel was set free from its Rat Pack history days and transformed into the modern, design-forward, and frankly, thrilling SLS Las Vegas.
We attended the opening (you can read that coverage here) and even though we knew Nazarian didn't single-handedly breathe new life into a rather depressing end of the Las Vegas Strip, he was the visionary behind everything that is now in place at the resort--from Chef Jose Andres Bazaar Meat restaurant to Philippe Starck's stylish guest rooms, Umami Burger, LiFE Nightclub, Griddle Cafe and a handful of retail boutiques from Fred Segal.
Making the opening night of the SLS more meaningful for Sam was that he and his dad rang in the SLS opening bell in a ballroom where Frank Sinatra and other legends once performed.
But now, those legendary moments are over. At least for Nazarian in Las Vegas.
Stockbridge Capital, the company that owns 90 percent of the SLS Las Vegas to Nazarian's SBE's 10 percent, announced yesterday that Nazarian will no longer be involved in the management of the SLS Las Vegas.
Do Not Disturb Signs / DND Signs / Viva Vegas / Vegas Hotels / Downtown Vegas Hotels / Hipster Hotels / → All Tags
If you’re wondering why you haven’t heard of the Oasis, it’s because a) it’s in Downtown Vegas and b) it doesn’t have a casino. And that’s precisely why we chose it.
The room decor at The Cromwell is eclectically detailed, mixing a lot of modern with a bit of faux-vintage items. But we were impressed with the luxury touches like the welcome beverages that are given to all guests (we chose sangria), the high-tech Toto Neorest toilet, the Eataly snacks in the pantry and the flat-iron at the vanity.
There was also morning coffee available on our floor at the elevator bank. (No almond milk or iced coffee though, #firstworldproblems.) We especially loved the bright pink Muk Hair toiletries, which left our skin and hair silky soft.
There is no shortage of killer hotel views in Las Vegas, especially at night, but give us a room where we can admire the Strip from the comfort of a warm, bubble bath and well, that's almost as good as winning the jackpot. Almost.
This is the view from room 528, a Parlour Suite at The Cromwell Hotel, the boutique hotel which opened in May (Previously, the hotel was the old Bill's Gambling Hall.) The suite has over 700-sq.ft. of space with a living/entertaining room that has a small kitchenette and a powder room as well as a bedroom with a large bathroom. The tub, however, is placed in the corner of the bedroom so that it overlooks the Strip. Smart thinking.
Just remember, the windows work both way so you might be putting on your own Jubilee! show for the guests over the way at Bally's.
Next week, we'll have more on what it's like to spend the night at The Cromwell. But if you can't wait, the Parlour Suite is going for $869 and $889 a night this weekend. It drops down to its normal rate of $609 on Monday.
Disclosure: Juliana stayed at The Cromwell as a guest of the hotel.]
Yesterday, we gave you a sneak peek of the drastic overhaul of the old Imperial Palace in Las Vegas, which will officially reopen as The LINQ Hotel & Casino tomorrow (it was formerly known as The Quad, a transition brand of sorts.)
The new rooms at The LINQ are like nothing we've seen before in Vegas, but we've definitely seen that sleek yet functional furniture making the rounds with all the millennial brands. The LINQ is clearly targeting the younger generation of Vegas visitors but it has a lot of touches that really hit the mark...for everyone.
Like USB ports and outlets in the lamps so you don't have to hunt for a spare outlet to charge your phone. Like WiFi hotspots in every room to ensure the best internet connections. Like toiletry dispensers that are easy to use (no struggling to open a teeny tiny toiletry bottle) and are filled with good for you and the earth products from Zero Percent (a division of Gilchrist & Soames.) And the option to send up some old-timey board games to you room for some pre-gaming fun.
But downstairs at the hotel's lobby bar, 3535, is where we think the future of hotel bars should be headed.