Tag: Video

View All Tags

/ / /

Henry, the Roger Smith Dog, Provides His Own Turndown Service

Where: 501 Lexington Avenue [map], New York, NY, United States, 10017
February 14, 2014 at 9:24 AM | by | Comments (0)

It's often said that one of the best things about staying in a hotel is having someone else make your bed for you, but when the hotel is your home, it seems, you can forget about such perks -- even if you're a dog.

Here's Henry, pup-in-residence at The Roger Smith in Manhattan. The hotel tells us that Henry comes to work every day from Monday through Friday, and that "the guests love him". After a long day spent keeping things running smoothly at the Roger Smith, Henry makes his own bed and settles in for a well-deserved sleep.

He does a pretty good job, we think. His exact duties at the Roger Smith are unknown, but we reckon he's in the running for head of the housekeeping department.

[Video: The Roger Smith Hotel]

/ / / / / / / /

What's That Behind the Desk at the InterContinental Chicago?

Go To The Hotel's Web 
  Site Where: 505 N. Michigan Ave. [map], Chicago, IL, United States, 60611
April 26, 2012 at 1:37 PM | by | Comments (0)

Earlier this week we spotted this enormous, curious screen of SOMETHING while visiting that historic bastion of Michigan Avenue hotels, the InterContinental Chicago. What exactly was it that we were watching behind the reception desk? Some new kind of window, a high-tech art installation, a movie?

Transfixed – as we imagine most every guest now feels when checking in at the InterCon – we soon discovered it was none of the above, but rather a view out onto Michigan Avenue via a brand-new live video feed.

Installed only days ago (and with hardly enough fanfare!), the tall screen spans nearly the entire length of the desk – maybe five by fifteen feet in dimension. Giant views of the Mag Mile looking north from the east side of the street captured all walks of Chicago – business peeps, tourists, locals, nose pickers, quarreling couples, you name it. We stood there taking it all in, voyeurs onto the city’s most famous strip. And, damn, it made for some spectacular people watching.

more ›

/ / / / / /

The Concierge at the Ritz-Carlton in Marina del Rey is That Trustworthy

Go To The Hotel's Web 
  Site Where: 4375 Admiralty Way [map], Marina del Rey, CA, United States, 90292
April 25, 2012 at 4:32 PM | by | Comments (0)

Have you ever flirted with a hotel concierge? In our series, Concierge Interviews, HotelChatter goes behind the Front Desk and gets chummy with the men—and women—whose job it is to never say no. Filmed inside various lobbies, courtyards, and bar lounges, each video will offer a glimpse into the world of hotels from the people who know them best. Got a burning question you'd like us to ask? Or have someone in mind for us to interview? Email us your requests!

When people think of visiting Los Angeles, they think of the Hollywood sign, Rodeo Drive, the Santa Monica Pier, the Kardashians and wherever Lindsay Lohan has gotten into her latest mess. But just below the hipster corral of Venice Beach is Marina del Rey, which is an actual marina with real boats and yachts. And the Ritz-Carlton Marina del Rey is right on the waterfront near all the action. Need proof? Check out this view from one of the guest rooms.

Concierge Amanda Kinsley, who's been at the hotel for 11 years, gives us the lowdown on the property, her craziest request so far (it involved moving a college student into the dorms), her suggestions for approaching the concierge and why Marina del Rey should be the respite from your Hollywood tour. And...action!

more ›

/ / / / / /

Ooh-ing and Aah-ing From The Glass Elevators At Omni Austin

Go To The Hotel's Web 
  Site Where: 700 San Jacinto Blvd [map], AUSTIN, TX, United States, 78701
March 22, 2012 at 9:02 AM | by | Comments (0)

You don't really want to look down when you're plunging nineteen stories in a glass elevator. But of course, you do look down. Because the view is awesome. Here's a quick snapshot we took from inside the elevator at Omni Austin, which, we admit, we rode like a five-year-old on a Ferris wheel over and over again.

Interestingly, the hotel is housed under the same roof as an office tower. So when you look down on the lobby from above, you can also look directly across and into the windows of the neighboring offices. Whose occupants didn't look nearly as amused to be inside their glass cages as we were to be inside ours. Then again, theirs weren't motorized.

more ›

/ / / / /

At Aria Las Vegas You May Actually Want The Valet To Take His Time

Go To The Hotel's Web 
  Site Where: 3730 Las Vegas Boulevard S [map], Las Vegas, NV, United States, 89158
January 4, 2012 at 12:30 PM | by | Comments (0)

Being bored as you wait for a valet to pull out your car is such a first world problem, but that doesn’t make it any less irritating. Which is why we were so taken by this light show we got as we waited for our car at Aria Las Vegas last week.

Aria’s main valet is notoriously slow, but the back valet – or, rather, the North Valet, out by Haze nightclub – was much better. Or maybe it just seemed that way, as we were watching the pretty sentences heading across the screen. They made us think, they made us smile, they made us wonder how much of a Vegas funk you have to be in to find them profound, and they made us wonder who came up with them.

They also made us recollect the entrance to the Cosmopolitan, across the road – so it was interesting to learn that this video screen has been here since Aria opened – a year before Cosmo did.

more ›

/ / / /

Your Duvet Cover Shall Never Wrinkle Again, Thanks to Trump Housekeeping's Nifty Trick

Go To The Hotel's Web 
  Site Where: One Central Park West [map], New York, NY, United States, 10023
June 20, 2011 at 11:05 AM | by | Comments (0)

** A HotelChatter Exclusive**

Have you ever wanted to make your home as flawlessly clean as the guestrooms of the hotels you visit? It seems impossible right? Especially when it comes to making your bed. But we've come to your rescue--with a lot of help from the housekeepers at the Trump International Hotel and Tower in New York.

General Manager Suzannah Mills and the housekeeping team have filmed a series of videos exclusively for HotelChatter with their simple tips and tricks on how to make your home "shine like the Chrysler building!" or at least just look "hotel fresh."

Here is the final video in our three-part series with instructions on how to keep your duvet covers perfectly smooth. And all it takes is a water spritzer. You know, the kind you keep by the door to stop your dog from barking. Enjoy!

Hotels--do your housekeepers have any special tips to share with us? Let us know!

/ / / / / / /

A Look at The 100 Performances Last Night Inside The Yotel Times Square

Go To The Hotel's Web 
  Site Where: 570 Tenth Avenue [map], New York, NY, United States, 10036
June 15, 2011 at 12:59 PM | by | Comments (2)

If Yotel Times Square is setting the tone for a new culture of hospitality entertainment, then we're very excited to see what else it's got up its yo-sleeves. Last night, the purple giant hosted a series of one hundred performances that all took place inside one hundred different rooms of the hotel's top four floors. Kind of like a cross between a haunted house and a peep show (this is Times Square after all!), everyone was encouraged to step inside the rooms and explore, but no one ever quite knew what to expect.

Here's how it worked: guests were issued a "mission card" upon arrival and assigned a "festival captain" who, at the scheduled time, would lead the groups of 10-15 lucky souls to the ongoing carnival taking place upstairs. The plan was for each group to be shepherded along as a consolidated unit, but the reality was much more difficult to control. Once unleashed into the madness, all sense of order truly vanished.

Have you ever walked down the hallway of a hotel whose rooms have all been left completely open? Probably not, which is why things got a little exciting last night. Each of the one hundred marked doors continually led into some new configuration of half-clothed, keyboard-wielding, tarot-card-shuffling, beat-boxing, and—yes—pillow-fighting, umm....creative types.

more ›

/ / / /

Are Your Chandeliers Dusty? Trump Housekeeping Knows How to Make Them Sparkle

Go To The Hotel's Web 
  Site Where: One Central Park West [map], New York, NY, United States, 10023
June 13, 2011 at 2:33 PM | by | Comments (0)

** A HotelChatter Exclusive**

Have you ever wanted to make your home as flawlessly clean as the guestrooms of the hotels you visit? It seems impossible right? Especially when it comes to making your bed. But we've come to your rescue--with a lot of help from the housekeepers at the Trump International Hotel and Tower in New York.

General Manager Suzannah Mills and the housekeeping team have filmed a series of videos exclusively for HotelChatter with their simple tips and tricks on how to make your home "shine like the Chrysler building!" or at least just look "hotel fresh." Here is the second video of our three-part series with tips on how to keep your chandeliers sparkling clean. Yes, your chandeliers will soon pass the white glove test and all you need is something that you probably already have at your desk.

Hotels--do your housekeepers have any special tips to share with us? Let us know!

/ / / /

How the Housekeepers at Trump New York Keep Their Flowers Smelling Fresh

Go To The Hotel's Web 
  Site Where: One Central Park West [map], New York, NY, United States, 10023
June 8, 2011 at 8:53 AM | by | Comments (0)

** A HotelChatter Exclusive**

Have you ever wanted to make your home as flawlessly clean as the guestrooms of the hotels you visit? It seems impossible right? Especially when it comes to making your bed. But we've come to your rescue--with a lot of help from the housekeepers at the Trump International Hotel and Tower in New York.

General Manager Suzannah Mills and the housekeeping team have filmed a series of videos exclusively for HotelChatter with their simple tips and tricks on how to make your home "shine like the Chrysler building!" or at least just look "hotel fresh."

The first video in the series flowers fresher longer. Watch, do, then stop to smell the flowers!

Hotels--do your housekeepers have any special tips to share with us? Let us know!

/ / / / / /

Inside the Rooms of the JW Marriott Chicago

Go To The Hotel's Web 
  Site Where: 151 West Adams [map], Chicago, IL, United States, 60603
March 24, 2011 at 1:22 PM | by | Comment (1)


A video of a basic room followed by a room with double beds, accessed through the connecting room door

It's a big deal when a new hotel debuts in Chicago. You see, it doesn't happen as often as in New York, but when it does, it's typically worth going out of your way to visit. Such is the case with the JW Marriott Chicago, a mammoth property of 622 rooms that dominates an entire block, the building perpendicular to both the Chicago Board of Trade and the Sears Willis Tower.

Now the JW Marriott actually opened back in November 2010, but with the restaurants and whatnot still testing out their training wheels these last few months, the hotel didn't have its "Grand Opening" until this month. We were lucky to be in Chicago at the time, so we embarked on a thorough tour of the place and can say that Marriott has done some lovely things with the place. Rooms begin around $250 per night, but there's no question of whether or not you'll get a bathtub and flatscreen TV, large windows and chocolates on the pillow; that all comes standard.

more ›

/ / / / / /

Inside the Omni Downtown LA’s New Look

Go To The Hotel's Web 
  Site Where: 251 S. Olive St. [map], Los Angeles, CA, United States, 90012
March 11, 2011 at 2:01 PM | by | Comments (0)

It’s been a while since we checked out the Omni Los Angeles Hotel at California Plaza in downtown Los Angeles, but when we went in there to feast upon the new menu at its restaurant, Noé, we were astonished to see the dramatic transformation that the rooms has begun. Here’s our exclusive inside look—including a photo gallery and room video—of the new rooms:

more ›

/ / / / / /

Inside the Regent Grand Hotel Bordeaux

Go To The Hotel's Web 
  Site Where: 2-5 Place de la Comédie, Bordeaux, Aquitaine, France, 33000
March 10, 2011 at 2:36 PM | by | Comments (0)

While in France recently, we took a quick trip from Paris down to Bordeaux, which is literally quick as we’re talking about a train trip on Rail Europe's TGV that takes under 3 hours. The idea was to hang out in the UNESCO World Heritage city, otherwise known as the “Port of the Moon” thanks to its crescent shape along the Garonne River, but of course we had to have a great hotel too.

We decided to camp out at the city’s only five-star hotel, the recently restored Regent Grand Hotel Bordeaux—not least of all so we could try the fancy signature lobster dish prepared using a 30,000 Euro silver Christophle lobster press at the hotel’s Michelin-starred restaurant, Le Pressoir d’Argent—but in the meantime, we snapped this photo gallery and video of our Junior Suite:

more ›