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How TripExpert, a New Review Site, is Doing Things Differently Than TripAdvisor

June 12, 2014 at 12:33 PM | by | ()

There is no question that sites like Yelp and TripAdvisor have changed the scope of the hotel industry, allowing satisfied and annoyed customers alike to share their thoughts, feelings, and opinions about their recent experiences. Consumers flock to these forums regularly to seek advice on where to stay.

This week, a new type of review site called TripExpert will join in on the fun, only it will be conducting business a little differently. The reviews won't come from customers and general consumers, rather, it will aggregate expert advice about hotels from different media outlets. Think of it as the Rotten Tomatoes of hotel stays. TripExpert will pull advice and award scores based on the opinions of professional travel guides and magazines, including Lonely Planet, Frommer’s, and Travel + Leisure.

TripExpert says that TripAdvisor and other user review sites have "contributed to people making better informed decisions about how to spend their time and money. They have also increased incentives for everyone from restaurant owners to TV makers to improve the quality of their products and services. But aggregating user reviews does not always produce accurate results."

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