Tag: Room ServiceView All Tags
We're currently in Philadelphia, getting the scoop on the city's hotel scene and checking out the new Radisson Blu near Rittenhouse Square, which we will give you a look at next week.
But in the spirit of a good old-fashioned spoiler, we learned that the Rad Blu will offer in-room massages since they don't have a spa on-site.
While we doubt many would agree that in-room massages are an equal substitute for a spa facility, we do appreciate the gesture from hotels, the extra "room service," if you will. That said, we're curious as to what travelers think of this concept that has almost become common at mid-to-luxury city hotels without spas.
We all know that ordering gourmet fare directly to your hotel room door comes with a cost. One that some of us will gladly pay for, especially if it truly is on par with fine dining and we get to enjoy a small feast in our pajamas. Plus, there is something fun and a little reckless about not caring one iota how much the apple pie à la mode will wind up costing when you go to check out. It’s either a vacation or going on the company card anyway, right?
In most cases this might be true, but allow us to suggest paying a bit more attention the next time you peruse the all-day dining pages. Because while the average luxury traveler has no qualms about spending $30 on a cheeseburger (à la carte of course), we have found a few room service items that will have every one of you thinking twice before ordering. Although, if you are in the mood to splurge, some of these might just be worth every penny.
Celebrity Scoop / Justin Bieber / Langham Hotels / Manhattan Hotels / Hotel Restaurants / Room Service / Hotel News / → All Tags
Justin Bieber has been acting like a fool lately--walking around with no shirt on, spitting from balconies, peeing in buckets, dissing Bill Clinton, wearing a Guy Fawkes mask and trying to get into nightclubs, even though he's only 19. We've also been annoyed that he's staying at all the primo hotels on his world tour from Le Meurice in Paris to the Langham in London and to the Peninsula in Chicago.
But yesterday he redeemed himself somewhat. The pop star had checked into the new Langham Place Hotel on Fifth Avenue (formerly the Setai) earlier this week and as usual, hoards of screaming girls immediately camped outside the hotel trying to get a glimpse of the Biebs. So Biebs had some pizzas sent down from the hotel's Measure restaurant to the girls. A hotel source tells us the pizza is what Bieber has been ordering every night and he thought his fans would like it too. So if you were lucky enough to get a piece of pizza, you were basically eating Justin Bieber. OMG. OMG. OMG. (Not)
And if Twitter is to be believed, Bieber not only spent $2,000 on 80 pizzas for his fans but also gave him the WIFi password to the hotel's free WiFi network!
Justin used $2000 on 80 pizzas and gave his wifi password to fans outside his hotel. dont tell me he doesn't care. #mtvhottest Justin Bieber— иσтнιиg ℓιкє υѕ ∞ (@bieberscolour) August 2, 2013
We don't think we are asking too much when we say that we expect hotels to be able to pay someone to clean up after us. We mean, that's kinda 50 percent of the reason we're there, right?
So, we can only imagine our reaction if we had been staying at the Sheraton Times Square a few days ago when room service was reportedly being delivered on plastic plates, and dining tables set with plastic utensils. We're pretty sure it would had been a tad stronger than that of the Wisconsin party planner who the New York Post describes as being "miffed" when her guests were served on plastic plates. Especially if we were paying something like $700 a night for the room.
Celebrity Scoop / Amanda Bynes / Ritz-Carlton Hotels / Hotel News / Manhattan Hotels / Room Service / → All Tags
paid a hotel employee somehow got their hands on photos of the damage Amanda did to her hotel room before they kicked her out for being mean and smoking too much weed. And it's astonishing. So many bottles of diet coke, ashes everywhere, rolling papers and tons of cosmetic creams. Bynes also went above and beyond by disabling the hotel room's smoke detector. Word is she is paranoid and thinks that smoke detectors are "spying" on her. But um, also maybe she didn't want the smoke detector picking up on the marijuana.
Celebrity Scoop / Amanda Bynes / Ritz-Carlton Hotels / Hotel News / Manhattan Hotels / Room Service / → All Tags
The Ritz-Carlton Central Park is one of Manhattan's most elite hotels, with rates starting at around $700 a night. So excuse us for having no sympathy for troubled former star, Amanda Bynes who was kicked out of the hotel on Friday for insulting employees and for chronically smoking the chronic in her guestroom. TMZ has the detes:
Our sources say Amanda was a nightmare from the get-go, smoking weed everyday despite warnings from hotel staff. We're told Amanda tried using spray chemicals to mask the weed smell.
But that's not it ... we're told Amanda was unspeakably rude to the hotel staff, telling the front desk girl she was "too ugly" to check her in. We're told Amanda then offered her plastic surgeon's services to the desk girl in question ... and the tears started flowing.
That would never happen if it was Josh Groban!
Hotel Technology / Axxess Industries / Room Service / Hotel Housekeeping / Hospitality Design Expo / → All Tags
We've griped before about how we can't stand seeing the room service table left in the hallway all day or night. The last thing we want to see as we head back to our room is what you ate for dinner last night or for breakfast this morning. Sorry, but it's true!
That's why we always say take the extra step and call up room service or housekeeping and let them know the tray is outside. (In a really good hotel, room service will call you an hour or so after the meal was delivered and ask if they can take the tray.) However, thanks to this new-fangled technology from Axxess Industries you will never have to call for the tray to be removed.
Axxess' solution is to embed a transmitter somewhere in the room tray or the table--for instance, in the sugar packet dispenser--that automatically sends a signal to housekeeping or room service that the tray has been placed outside the room. The signal can be sent through the electronic Do Not Disturb signs outside the room or through plug-in devices. Fittingly, the technology is called Tray Tracker.
We got a demo of this technology at the Hospitality Design Expo in Las Vegas last May and according to CEO Joerg Wagner, the technology is already being used by several Vegas hotels which have thousands and thousands of hotel rooms, and potentially, thousands of room service trays. Of course, the Tray Tracker doesn't send a robot to pick up the tray. We still need to rely on humans for that. But it does save us the hassle of making the "Can you pick up my tray?" phone call.
[Photo: Axxess Industries]
It seems like every few weeks, there is a new fitness offering from a hotel chain trying to lure the healthiest of travelers to their properties. Some hotel brands have put together new and flashy fitness offerings while others are just doing the bare minimum (i.e. two cardio machines, a set of dumbbells and some free weights.) Yet even after we created our very own workouts to get a good in-room-sweat on, we've been asked the question: What do gym-junkie travelers want from a hotel while on the road? Well, here's what we think:
Firstly, have a look at the fitness facility. After motivating ourselves to push through the jet-lag and hit the gym, all we want is a room that inspires us to maintain an elevated heart rate. What can really send us back up to the room are horrible ventilation, wall-to-wall carpeting, awful views and poor lighting. Carpeting is just gross because fitness facilities get hot and people sweat and carpeting makes the room seem hotter. Even more so, if the AC isn't working properly. Having pleasant views and great lighting, however, will help us extend our workout time.
Trump Hotels are now ensuring that their guests will be in tip-top shape when checking-out thanks to new wellness program they've introduced, aptly called Trump Wellness. The three initiatives will be rolled out at each of the luxury brand's properties across the world and feature some of the best health-minded perks in the industry.
The first program, called Nourish, will focus on healthy options when you are dialing up room service at 3am. The revamped menu will offer vegan, gluten-free and organic selections with complete nutritional values printed right on the menu--so there's no saying "I didn't know!". Even the kiddies can get in on the healthy options with Healthy Kids Menu by Trump. If the Snickers bar tempts you too much, each minibar will be revamped with healthier snacks rather than the standard minibar fare with at least one-third of all choices at each hotel in a "health food category", whatever that means.
Room Service / Manhattan Hotels / Hotel Restaurants / Hotel News / Ace Hotels / Celebrity Chefs / Andaz Hotels / Hyatt Hotels / W Hotels / Hilton Hotels / → All Tags
Jaws dropped this weekend when Hilton New York it announced it would be doing away with room service completely. Instead of ordering up to their rooms, guests will have to trek down to the lobby, where a new grab-and-go restaurant is slated to open this summer.
Regarding the announcement, a spokesperson for Hilton said they've seen "a decline in traditional room service requests over the last several years." Though we wonder if that says more about the quality of Hilton's cooking than people's attitude towards the concept of room service.
Thankfully, there are plenty of other hotels in NYC that not only offer 24-hour room service, but when the food arrives, gives us mini food-gasms. For example…
On our first time staying at the Andaz Fifth Avenue, we went gaga over the complimentary snacks offered in every room for guests. But be sure to pick up the phone and actually order something next time you're there, as the French Toast (pictured above) we had for breakfast on our last visit totally rocked our world.
Four more picks after the jump!
Room Service / Nobu Hotels / Viva Vegas / Hotel Openings / Luxury Hotels / Nobu Matsuhisa / Celebrity Chefs / → All Tags
Yesterday we gave you 10 good reasons to sleep over at the first-ever Nobu Hotel at Caesars Palace in Las Vegas. Today, we'd like to expand on one of those reasons--room service. After all, if you're gonna build a hotel around your successful restaurant brand, the room service options should be nothing short of phenomenal.
Fortunately, Chef Nobu Matsuhisa created the room service menu himself, instead of passing the duty off to other chefs. He's even expanded beyond sushi and sashimi into breakfast. So now that you're on the edge of drooling over your computer, let's get eating.
For breakfast, you can start with a Tamago yaki ($23), a Japanese style omelette with your choice of ingredients from tomato and cheese to unagi and king crab. Or you could go with Eggs Matsuhisa ($24), done with roasted asparagus, bonito egg sauce, ikura rolls and spicy tuna. If you want to keep it more traditional, order up the blueberry and yuzu soba pancakes or the green tea waffles (both $22) served with bananas, strawberries, yuzu whipped cream, miso butter and maple syrup. Traditional Japanese and American breakfasts are also available as well as general bakery/pastry items.
Hotel Amenities / Hotels with iPads / Hotel iPads / Hotel Apps / SLS Hotels / Miami Hotel Mambo / Hotel Tech / Room Service / Hotel Champagne / → All Tags
Yesterday, we showed you a newfangled device that helps guests suss out all the dining/beverage/activites options available in the hotel they're staying at. But what if you're so darn
lazy comfortable that you'd just rather not leave your room at all?
Well, the obvious answer is: room service.
But SLS South Beach takes that notion one step further, with a new feature on the hotel's app called "Bring Me Bubbles." With the tap of an iPad screen, you can rush-order a $50 bottle of Avinyo Cava or, if you're feeling generous, then perhaps a $148 bottle of Lanson Ivory Label Demi-Sec Champagne—and it'll show up at your door in less than 20 minutes.