HotelChatter

Tags: Room Service Boxes / Overservice / Hotel Amenities / Hotel Trends / → All Tags

Dear Hotels, We Wanna Know...What's In Your Box?

That's the Magic Box at Las Brisas Acapulco.

Finally, a new hotel service trend that doesn't involve personal shoppers, bath butlers, dog walkers or preferential treatment for celebrities. There's isn't even any VIP access involved.

No, this new service trend taking root in Mexico is quite simply a Room Service Box. At Acapulco's very plush (and recently revamped) Las Brisas the room service box is called a "Magic Box" because a continental breakfast magically appears there every morning of the stay. Also, the box is pink. We love it already.

Likewise, Marquis Los Cabos does the same using what they've dubbed "private niches." (Is it just us or are these boxes kinda naughty-sounding?)

We've also been told that General Manager Ella Messerli is a former Las Brisas Acapulco staffer who obviously knows a good idea when she sees one. In fact, the room service box is getting so hot that, dare we say it, even all-inclusive companies like Secrets Resorts are catching on and building suites with "Secrets Boxes." (Ok, that does sound dirty.)

more ›