Tag: Room Rates Gimmicks

View All Tags

/ / / / / /

The Public Was Failed By Public Chicago's Online Reservation System

Go To The Hotel's Web 
  Site Where: 1301 N. State Parkway [map], Chicago, IL, United States, 60611
January 18, 2012 at 9:33 AM | by | Comments (0)

OK. It happened. The Public Chicago's $1 sale came and went in the blink of an eye, and by the end of it (five minutes later), we were left still clutching our measly dollar, and cursing the hotel gods above. But it eases our conscience—slightly—to know we weren't the only ones duped into thinking we were actually going to score a $1 hotel room yesterday.

So what was going on? Well, just like with any place that gets inundated with too many customers all at once (eBay, Ticketmaster, Missoni for Target), some people simply got lost in the shuffle. Of course, some actually did end up scoring reservations. And hooray for them. But understandably, we were a little curious to know how—three times in a row—one minute we managed to snag a room, and the next, it was gone. So we spoke with a Public Chicago manager to find out her take on the whole melee. See below to read her response!

more ›