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Complaining at the Holiday Inn Might Get You More Priority Club Points

August 19, 2008 at 12:38 PM | by | Comments (2)

If you're a fervent hotel loyalty program member then you might be familiar with the term Mattress Runner.

These are people who just book hotel rooms to garner a certain amount of points that will either take them to the next loyalty echelon (gold, platinum, etc.) or earn them a free stay.

So the question for Mattress Runners is: What would you put up with for 50,000 points?

We have a first-hand experience of one guest who had much to complain about at a Holiday Inn near the Atlanta airport. Yet it turns out, all that grief made him loaded in Priority Club points. Mattress runners take note.

The full story is after the jump.

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