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The Concierge at the Marriot Champs Elysees May Have Trouble Directing You to the American Embassy

Where: 70 Avenue Des Champs Elysees, Paris, France, 75008

Picture this: A hotel guest, sleepless after a night spent at the posh Marriot Champs Elysees, asks the concierge for help getting an emergency passport.

She is without hair product or makeup, sports a blotchy face swollen from tears, and is wearing the clothes she went out in last night. Long story short: her purse--ok, fine--our purse containing the key to our rental apartment, cell phone, money and credit cards -- and th all-important passport -- was stolen the night before.

Also, it was just two nights before we were flying home.

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