Tag: Loyalty Program NewsView All Tags
Piece by piece, the layers are coming off the Virgin Hotels brand.
Last week, we learned that Virgin America's Elevate members would get certain perks at Virgin Hotels, which will open first in Chicago on January 15. Now we have the full details of Virgin Hotels own loyalty program, excuse us, preference program, called The Know.
Here's what to know about The Know. t's pretty simple.
Visit VirginHotels.com/the-know to fill out a short questionnaire. (You'll also have to submit your email if you haven't already signed up.) The questions asked include cheeky ones such as, "What do you really want to be called?" "Afraid of elevators?" "Do you have any allergies?" and "Special requests? Pet peeves? Ghost concerns?" You can also tell them your favorite drink, favorite snack, your "dream" minibar item and what should NEVER be found in your minibar.
Once you've enrolled, and stayed at a Virgin Hotel, you'll be eligible for perks such as:
Kimpton Hotels / IHG / Hotel News / InterContinental Hotel Group / Hotel Loyalty Programs / Loyalty Program News / → All Tags
Yesterday when we learned that InterContinental Hotel Group will acquire the 62 hotels that make up Kimpton Hotels, our first thought was, "Nooo!", followed by "Whyyyy?" and then finished up with, "Wait, what happens to the Kimpton Karma loyalty program which was just unveiled this summer?"
As it turns out, the program is not going anywhere. At least not right away. Kimpton Karma will continue to work as it always has with no crossover into IHG's Rewards Club. But you know that won't last. We expect members to be able to use and earn points at both brands sometime in 2015.
With that out of the way, let's look at all the other concerns Kimpton loyalists have about their cute boutique brand being acquired by a big corporation.
Virgin Hotels / Hotel News / Loyalty Program News / Chicago Hotels / Hotel Openings / Virgin America / Hotel Loyalty Programs / → All Tags
As the opening day gets closer and closer for the very first Virgin Hotel, the brand's loyalty program is also getting closer to coming out.
We reported two months ago that a Virgin Hotels loyalty program would be "integrated into the airlines' current loyalty programs." Today, we know exactly how that will work.
Free WiFi / Hotel News / Marriott International / Marriott Hotels / Hotel WiFi / Marriott Rewards / Loyalty Program News / → All Tags
The reason we were all "meh" about Marriott Hotels' wireless phone chargers a few weeks ago was simply because Marriott is still charging for WiFi up in the guest rooms. But it looks like they've had a change of heart because...
Marriott International will be giving all members of its Marriott Rewards program free WiF at all Marriott brands (about 3,800 hotels) starting on January 15, 2015. #stunned #flabbergasted #theendishere
Here's the official Marriott statement:
Hotel Loyalty Programs / Loyalty Program News / SBE / SLS Hotels / Redbury Hotels / Hyde Hotels / Hotel News / sbe preferred / → All Tags
At long last, SBE, parent company of nightclubs, restaurants and SLS Hotels has FINALLY introduced its new loyalty program. And boy, is this long overdue. We've been waiting for this since July 2011 when the existing program, SBE Preferred, stopped taking new members.
Called THE CODE, the program was actually introduced first as the players club program at the new SLS Las Vegas. When we inquired at SLS casino about signing up, we asked if The Code worked for all SBE properties across the U.S. We were told that it didn't at the time but that eventually it would. Now the program is open for all SBE venues but The Code heavily favors SLS Las Vegas in terms of perks and benefits.
Here's what The Code promises (FWIW, we do dig that name.)
Virgin Hotels / Loyalty Program News / Hotel Loyalty Programs / Virgin America / Virgin Atlantic / Hotel News / → All Tags
We now know you can FINALLY book a room at The Virgin Hotel Chicago on January 15, starting at $209 for a Chamber king room. We also know that you'll get a room with a sliding partition, an ergonomic bed, an oversized vanity, minibar snacks at normal prices and free WiFi.
Outside of your kinky room, there will be five restaurants and lounges for you to socialize in because ain't nobody leaving the hotel when it's freezing outside.
The good news is there will definitely be one. But the bad news is we have to wait a little longer for the details. A Virgin Hotels spokesperson has told us that the loyalty program will be coming out much sooner that initially reported (well before the first Virgin Hotel opens) and it will be integrated into the airlines' current loyalty programs. Whee!
So while the ins and outs of the Virgin Hotels loyalty program are still under wraps, we bet if you have status on either Virign America or Virgin Atlantic, you will see probably some status perks at Virgin Hotels.
[Photo: Rayme Gorniak for HotelChatter]
Grand Hyatt Hotels / Hyatt Gold Passport / Loyalty Program News / iPhone 6 / Hyatt Hotels / Hotel Deals / → All Tags
Were you one of the lucky ones to
wait in a line forever pick up an iPhone 6 last week? Congrats! You've now got a bendable phone in your pocket. Er, we mean, you can totally get bonus hotel rewards from The Grand Hyatt New York.
The hotel is offering iPhone 6 users complimentary Hyatt Gold Passport points, although there are a few catches. First, you have to actually stay at the Grand Hyatt New York with your new phone. Then, upon check-out, show the front desk that you posted a photo of your hotel stay somewhere on social media from your iPhone 6. You have to have tagged the hotel in the photo in some way too.
If all looks well, then 600 complimentary Hyatt Gold Passport points will be dropped into your account. If you don't have an account, the hotel will help you set one up. That's pretty cool, you know, if you were already planning on staying at the hotel.
The offer is available through October 16, 2014. Rates at the hotel start at $299 a night next weekend.
[Photos: Grand Hyatt New York/Facebook and Apple]
Hotel News / Hilton Hotels / Hilton HHonors / Loyalty Program News / Hotel Apps / Mobile Check-Ins / Keyless Entry / → All Tags
Here's just another reason why it pays to become a member of a hotel's loyalty program--access to cool technology that will make checking in a smooth transition after a long day of travel. Or so we hope.
Hilton Hotels has announced a new update to its HHonors app that will allow guess to select their own rooms, right down to the floor and room number. By the end of the year, this app function, along with digital check-in, will be in place at all 4,000 Hilton Hotels worldwide. Here's how it works:
Kimpton Hotels / Hotel Websites / Hotel Loyalty Programs / Hotel News / Loyalty Program News / → All Tags
Kimpton Hotels has been dropping hints via email to its InTouch members for a little while now about upcoming changes to their loyalty program and today, the bomb has been dropped. But instead of an explosion, the change is setting off random acts of Kimpton kindness.
The InTouch loyalty program will now go by the name KIMPTON KARMA REWARDS. Oh, Kimpton!
First off, let us reassure you that you will still get free WiFi and a $10 minibar credit during every stay, just by being a member of InT...er, Karma Rewards. However, what is changing is how you can earn points and the ways extend far beyond just booking a room and dining at a Kimpton restaurant.
A little more than three years after relaunching their Expedia+ Rewards Program, the online booking site announced some minor but meaningful changes today.
All Expedia+ Rewards members will continue to earn 2 points for every $1 spent when booking hotels, activities and packages and 1 point for every $5 spent on flights. But now, members will also earn 2 points for every $1 spent on cruise bookings with most major cruise lines.
Expedia also introduced a new membership level, the +silver tier which comes when you spend $5,000 on Expedia or when you book 15 eligible hotel nights. Benefits of this new level include10% bonus points on point eligible purchases, 250 extra points when booking one of more than 1,400 +VIP Access hotels and exclusive amenities at over 700 +VIP Access hotels. Those amenities range from a bottle of wine, an upgrade or a spa treatment voucher.
Anpve is the completebreakdown of the membership tiers, including the basic level +blue and the top, +gold (formerly Elite Plus.)
Autograph Collection Hotels / Marriott Hotels / Bahamas Hotels / Loyalty Program News / Hotel News / → All Tags
This fall, the sprawling Atlantis Resort in The Bahamas will become a part of the Autograph Collection by Marriott. That means all of the resort's 3,400 rooms (including the super-luxe Cove rooms), 40 restaurants and bars and the 141-acre water park will now be bookable using Marriott Rewards points. Of course, you'll also be able to earn points with your stay too. (And hopefully, the resort will extend free WiFi to Marriott Rewards elite members.)
Atlantis will operate under a long-term franchise agreement with Marriott, who also provided a $100 million mezzanine loan to the resort. So this is a serious deal, not a "we'll try it out for a bit" situation.
And the partnership could not have come at a better time, or maybe it was orchestrated that way, since the nearby Baha Mar Resort & Casino and its resort wonderland is opening later this year and will surely draw folks away from Atlantis. But if you're a Marriott Rewards member with status, it may not make sense to go somewhere else.
If you're a frequent guest of the Yotel New Yorkin Times Square, well, that's kinda cool. Tell us more about that. Oh sorry, we mean, you may want to join up with the hotel's new loyalty program called, TheClub@Yotel (all one word.) But there's a catch--it's only for business travelers.
Here's what repeat biz travelers and their companies can get with the new club program: