Tag: Hotel Woes

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Guests are Still Stuck in Broken Down Cabo San Lucas Resorts

September 18, 2014 at 10:58 AM | by | Comments (0)

The Playa Grande resort

We are starting to keep tabs on when the resorts of Cabo San Lucas, Mexico will reopen after being hit hard by Hurricane Odile but the resorts are tasked with another, bigger job--getting the guests who were there during the storm back home safe and sound.

It is reported that more than 30,000 tourists were in the area when the storm hit. The airport is still closed (it too suffered major damage) and the efforts to arrange trips out of the country are rather disorganized.

According to Instagrammer, MPWilli910, who has been providing updates throughout the storm's aftermath while at the Hilton Los Cabso, said the Mexican military is stepping in to transport guests to either Mazatlan, Guadalajara, Tijuana or Mexico City. From there, folks can get flights back to their hometown/airports.

But we received this email from a guest stranded in Cabo at the Playa Grande Resort and the situation is dire. Here's what she had to say:

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When Will The Resorts and Hotels in Cabo San Lucas Reopen?

September 17, 2014 at 6:32 PM | by | Comments (0)

The Grand Solmar

SEE THE UPDATED LIST OF RESORT RE-OPENINGS HERE (AS OF OCTOBER 8, 2014

As we told you earlier this week, Cabo San Lucas in Mexico was hit extremely hard by Hurricane Odile on Sunday night with much of the resort area effectively destroyed by the storm. The airport is still closed, homes are demolished, people are stranded without electricity, phone service, food and water and looting is happening at some stores. Meanwhile, resorts and hotels in the area are scrambling to get their existing guests home and at the same time, assess the damages to their property. It will be a long road to recovery and thus, most hotels are not accepting new guests for several weeks.

If you've got an upcoming reservation in Cabo, you should call the hotel's corporate number and find out how they plan on adjusting your reservation. Most hotels are offering full refunds or the opportunity to switch their reservation to another property within the hotel brand. Outside of Cabo, of course.

In the meantime, we're keeping track of the Cabo hotels reopening dates right here. Have an update to share about a property? Send it to us. Need more info? Check the resorts' Facebook pages as that's where many of the detailed updates can be found.

· Hyatt Ziva Los Cabos: The resort plans on reopening on October 31. Update: We are not seeing this date anywhere else so the opening is still TBD.
· Hilton Los Cabos: No exact dates but there is talk of reopening by October. January 15
· Capella Pedegral: The resort plans to open by October 15. Not opening until at least November 1.
· The Esperanza Resort, an Auberge Resort : The resort plans on reopening on October 13 November 15.
· Las Ventanas Al Paraiso: No exact dates. The resort has said they need a week to assess the damage and then will determine when they can reopen. So for the next week, the resort is closed. Update: The resort still has not released an opening date.
· Westin Los Cabos: The resort is closed and working on getting all their guests out safely. There are no reopening dates listed at this time. October 31.
· Sheraton Hacienda del Mar, Los Cabos: The resort is closed and working on getting all their guests out safely. There are no reopening dates listed at this time. October 31.
· Melia Cabo Real: No reopening dates have been announced.
· Dreams Cabo: The hotel is closed through at least September 23. November 15.
· Solmar Resorts: The resorts are closed but no reopening dates have been announced. According to an update we received from a guest stuck at the Solmar, the resort was heavily destroyed and getting out is not easy. We've since heard that the resort will open on October 22.
· Pueblo Bonito Pacifica: The resort is closed through at least September 22. According to their Facebook page, they are hoping to receive guests by October 1.Update: Some resorts that are part of the Pueblo Bonitor family will open as early as October 8. Go here for more info.
· Fiesta Grand Americana Los Cabos: A member of the resort says it will reopen on November 15.
· Cabo Villas Beach Resort: The hotel believes they will be up and running with 80 units open on October 1 with the remaining opening on October 15.
· Casa Dorada: The hotel plans to reopen on October 9.
· Monte Cristo Estates: The estates, part of the Pueblo Bonita resorts, says they should reopen by October 1. The company has been posting pics on their Facebook page to update future guests.
· Royal Solaris Los Cabos: The resort told a guest hey said will not reopen again until December 1. However, their Facebook page is saying sometime between October 15 and November.
· One & Only Palmilla: The luxury resort is still assessing the damage but for now, is canceling all reservations before November 15. The resort's website is now saying December 15.

[Last Updated: 9.29.14, 9:57am PST]

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Resorts in Cabo Will Be Closed for a Few Weeks, Maybe More, Due to Hurricane Damage

September 16, 2014 at 7:16 PM | by | Comment (1)

We posted a bunch of heart-breaking images yesterday from an Instragrammer stuck at the Hilton Los Cabos resort in Cabo San Lucas, Mexico but unfortunately, there's not much good news today.

The airport remains closed, several hotels and resorts are ruined, homes have been destroyed and people who were visiting the resort town have no way of getting out. While help is on the way, the area is currently without power (save for generators), internet access and phone lines, making it difficult to get any word out about what's going on.

We've been piecing together some reports on Facebook but it is hard to determine what's for sure and what's just a rumor.

Here's what we do know---Most hotels are closed to new arrivals and will be for several weeks. If you have reservations in Cabo in the next two, three or even four weeks, call the hotel's corporate number to find out when the resort will re-open. Some hotels are saying they will re-open by October 15, others are saying November 1. Yeah, it's that bad. The good news is your reservation will most likely be refunded. Your vacation however has been cancelled.

We're still working on tracking down updates from other resorts (namely Las Ventanas and Capella Pedegral, which have gone dark on social media). Got any updates to share? Please pass them along.

[Photo of the Hilton Los Cabos via MPWilli910/Instagram]

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Radisson Hotels Will No Longer Stand Behind The Minnesota Vikings

September 16, 2014 at 11:29 AM | by | Comments (0)

The opening of the 2014-2015 NFL season has been severely tarnished by the off-season antics of some of the league's star players.

First, Ray Rice of the Baltimore Ravens was caught on video punching, then dragging his then-fiancee, now wife in an elevator at an Atlantic City casino. Next, it was revealed that Adrian Peterson of the Minnesota Vikings took a switch (better known as a tree branch) and repeatedly hit his four-year-old son with it. While Rice was suspended and cut from the Ravens, Peterson was only deactivated from Sunday's game. Yet the way he chose to discipline his son cost his team a very big sponsorship partner.

Radisson Hotels, whose U.S. headquarters are in Minnesota, have decided to suspend their sponsorship of the Vikings while they "evaluate the facts and circumstances." Radisson's parent company, Carlson Rezidor Hotel Group, also put this statement out: “Radisson takes this matter very seriously particularly in light of our long-standing commitment to the protection of children.”

The suspension was put in place just hours after the general manager of the Vikings gave a press conference about reinstating Peterson while the GM was stood in front of backdrop that held both the Vikings and the Radisson logo. Since the questionable behavior of NFL players off the field will continue to be a topic through the rest of the season, we suggest all hotels look carefully at the teams they sponsor and if necessary, follow Radisson's lead.

[Photo via Daily Norseman]

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Send Good Thoughts to The Resorts of Cabo Today

September 15, 2014 at 5:43 PM | by | Comments (0)

Yikes. Hurricane Odile tore through Cabo San Lucas last night and since the area is mostly made up of hotels and resorts, we're seeing nothing but frightening scenes of destruction, from the resort corridor down into the marina.

On Instagram, MPWilli910 has been posting videos of the storm and its subsequent damage and it's heartbreaking. She posted a video of the aftermath which left the tennis courts at the Hilton Los Cabos in sandy shambles.

Here's how the Melia resort looks today.

MPWilli910 also captured the storm in action last night.

And here's what she had to say on Instagram about heading for the hotel's safety shelter:

Our ridiculous late-night run through the halls of the hotel to get to a safe location. This is scarier than Hurricane Sandy. Our room on the second highest floor has flooded. It sounds like a freight train outside and the building is shaking. The windows on several floors are blown out. We had to evacuate through the open-air hallway, through flooding, torrential rain and whipping winds, dodging debris. Now, we're here in the hotel's shelter, sleeping on the carpet with hundreds of others, sweating bullets. Biggest weirdest slumber party everrr! Happy anniversary

In a comment on one of her other photos, she mentioned the Hilton is without electricity and is not letting folks back to their rooms because the damage is so great. Ugh, we sincerely hope everything turns out ok.

Keep reading for more on the hotels and resorts in Cabo after Hurricane Odile!

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Another One Falls Away: The Trump Taj Mahal in Atlantic City Will Also Close Its Doors

September 10, 2014 at 11:10 AM | by | Comments (0)

Showboat Casino? CLOSED. Revel Casino? CLOSED. Trump Plaza? ABOUT TO CLOSE (this weekend.) Trump Taj Mahal? PROBABLY GOING TO CLOSE.

Ugh. Another round of bad news for Atlantic City and its employees. Trump Entertainment Resorts filed for bankruptcy protection yesterday and said that if it could not make "significant expense reductions", the casino will close on November 13. Nearly 3,000 employees will then be out of a job.

The odds of Trump Taj Mahal closing are very, very good. Trump Entertainment Resorts, which is a separate entity from the Trump Hotels company as using the Trump name is simply a licensing deal, did not pay property taxes on the Taj Mahal last month and cannot pay off $285 million in bonds. Not even a strip club could save the Taj.

Trump is hoping to cut labor costs but the unions are strongly opposing it, saying even if the workers accepted minimum wage with no benefits, there wouldn't be enough money to save the Taj Mahal. This is some dire stuff. You can read more of the nitty gritty here on this NY Times article.

Hopefully, this will be the last closing in Atlantic City for a while. At least until 2015.

[Photo: HotelChatter]

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Sink Holes Appear Around Lotte World Tower & Hotel in Seoul

Where: Seoul, Korea
August 13, 2014 at 9:28 AM | by | Comments (0)

Lotte Hotels might come out on top in the race for the largest hotel suite in Moscow, but one of the group’s new hotels in hometown Seoul, South Korea, is having some start-up problems on its way to its topping out. We’ll explain.

Above is a shot of the tower – once finished the tallest on the Korean peninsula, outshining the Hotel of Doom, and sixth tallest building in the world – on the way to its projected 123 stories (556 – 1,824 ft) total height. Floors 86-119 are planned to have a luxury hotel. Construction has hit a snag with news of sink holes appearing around the tower, as well as a nearby lake mysteriously shrinking.

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It's Decision Time for The Revel Casino as Room Rates Hold Steady

Go To The Hotel's Web 
  Site Where: 500 Boardwalk [map], Atlantic City, NJ, United States
August 11, 2014 at 1:40 PM | by | Comments (2)

UPDATE, 8.12.14: The Revel Resort and Casino will close on September 10. Over 3,000 jobs will be lost. The resort never turned a profit in the two years it was opened. #rip

It's been nearly two months since we learned The Revel Casino in Atlantic City was in danger of closing yet sadly, there doesn't seem to be much improvement in the boardwalk casino's financial health.

Revel is set to go up of auction on Thursday but NBC Philadelphia reports that as of today, there are no qualified bids. The resorts' board of directors are supposedly meeting this afternoon and will determine whether or not the resort will close. There should be an update on this later today. We'll be keeping our fingers crossed.

Meanwhile, this weekend, rooms are sold-out on Saturday night and running about $499 a night for the next two weekends. Rates during the week are as low as $129 a night. And judging from the hotel's Facebook post earlier today, you'd never know anything was amiss.

[Photo: HotelChatter]

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These Five New London Hotels Are All Heading for Shoreditch

August 4, 2014 at 10:30 AM | by | Comments (0)

We’ve been heading east so often recently to scope out the latest London hotels news that we thought it was time to do a quick roundup of what we have on our radar in the Shoreditch (and Shoreditch-adjacent) area. Here are five new hotels that are likely to open their doors in the next few years, though some we’d be much more inclined to put our money on than others.

1. M by Montcalm Shoreditch: is it happening? Looking at the construction we saw just weeks ago, we’d say yes, but timing we think will be late spring to summer next year. From a brand perspective, who knows at this point, whether Montcalm will stick or Virgin or someone else swoops in and picks it up, we’ll have to find out. Location is just north of Old Street roundabout.

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Trump Plaza in Atlantic City Might Be Going from Bad to Worse

Go To The Hotel's Web 
  Site Where: 2500 Boardwalk [map], Atlantic City, NJ, United States
July 14, 2014 at 10:47 AM | by | Comments (0)

It's starting to look like a bummer summer for Atlantic City.

First, came the news that the Revel Hotel, a brand new, gorgeously modern resort and casino could shutter as soon as next month if it didn't find a new buyer. Now, comes news that weathered Trump Plaza, located next to Caesars Atlantic City, could also close in September due to low revenues. Unless Trump can find a buyer or get an injection of money from somewhere, then the casino will shut down and roughly 1,000 workers will be laid off.

Despite having an excellent location in the center of the boardwalk across from the beach, the Trump Plaza has seen better days. There might be Chihuly (or Chihuly-inspired chandeliers) found on the casino floor, but overall, the property is in bad condition. We were shocked at the level of disrepair we saw last year in the public spaces. And the room photos on the website have us scared. It looks like nothing has been updated since the 1980s.

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The Mondrian Soho Will Be No Mo', Thanks to New Owners

Where: 9 Crosby Street [map], New York, NY, United States, 10013
June 23, 2014 at 8:57 AM | by | Comments (0)

This has been a long time in the making. The Mondrian Soho will officially be no mo' now that the property has some new owners.

The NY Post reports that real estate bigwigs Rotem Rosen and Alex Sapir in a partnership with Buddha Bar founder/owner Gerard Guez, have bought the Mondrian Soho hotel for $205 million. The hotel was previously owned by a financial institution that took over the property when it was in foreclosure.

The hotel will remain a luxury boutique hotel but no name or brand has been designated. However, anybody can see that this will clearly become the Buddhar Bar and Hotel New York. After all, Guez, already operates three Buddhar Bar and Hotels in Paris, Prague and Budapest.

That excites us tremendously but we're also a little sad, since Mondrian just opened their breezy new rooftop soda shoppe called Sonny's. Hopefully, we'll have one last chance to try it this summer. Rates at the Mondrian this weekend start at $295 a night.

[Photos: Cynthia Drescher/HotelChatter]

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Revel Hotel in Atlantic City Might Be Closing But Rooms Are Sold-Out This Weekend

June 20, 2014 at 3:19 PM | by | Comments (5)

Whoa. The Revel Resort in Atlantic City, home to an expensive taco truck, sent out a letter to employees recently saying that if the resort couldn't find a buyer before August 18, it would close down. Did you catch that? REVEL COULD CLOSE.

But it's not surprising. Revel has had drama from the start when its groundbreaking coincided with the global financial collapse of 2008. After finally receiving the funds to finish the construction job, the resort was open, and losing money, for just six months before Hurricane Sandy walloped the Jersey Shore. Then in early February, Revel filed for bankruptcy. But despite picking up new owners and having a ton of debt removed, the resort is still struggling.

Now, Revel is asking interested buyers for about $300 million. But we're not so sure there are many folks out there who want to buy a resort that's losing even more money than when it first opened. (Gothamist pointed out that Revel lost $130 million last year versus $110 in its first six months open.)

So, with all these money woes at Revel, perhaps room rates will be cheap? Think again.

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