Tag: Hotel Woes

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Baha Mar Files for Bankruptcy, Throws Shade at China, Bounces Checks and Stops Answering the Phone

June 30, 2015 at 2:49 PM | by | Comment (1)

Baha Mar has done it again. And by "it", we mean continued to promise to vacation-goers that their resort wonderland will open someday soon, despite filing for bankruptcy yesterday. Here are some choice quotes from the press release that Baha Mar, led by their chairman and CEO, Sarkis Izmirlian, put out yesterday:

Mr. Izmirlian stated, "I am committed to doing all I realistically can to move Baha Mar forward to be completed and opened successfully. I am confident that, once opened, Baha Mar will be a world-class destination resort that will attract guests from around the world and serve as a key economic sparkplug to The Bahamas. The Chapter 11 process provides the appropriate venue to create a viable financial structure that places Baha Mar's interests foremost."

Mr. Izmirlian continued, "The general contractor repeatedly has missed construction deadlines. This has caused both sizeable delay costs and forced the resort to postpone its opening. Unable to open, the resort has been left without a sufficient source of revenue to continue our existing business.

Oh yes. He did just throw some serious shade at China Construction America, which is mostly owned by the government on China. #sorrynotsorry. But Izmirlian continues:

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Here's the Rest of the Reopening Schedule for Cabo San Lucas Hotels

June 1, 2015 at 11:24 AM | by | Comments (0)

The Esperanza resort, reopening today

Nearly a year after Hurricane Odile struck Cabo San Lucas, most of resort area’s hotels have reopened, several of them better than before like One & Only Palmilla and the Esperanza which actually reopens its doors today. And there are a few still to come, thanks to this recent update from the Visit Los Cabos tourism board.

Las Ventanas al Paraiso, a Rosewood Resort will open in a few days on June 4. The Hilton Los Cabos, whose damage we witnessed in real time, is set to open on July 1 as will the brand-new Cape, a Thompson Hotel (which is now offering rooms on July 1 for $299 a night.)

After that Hyatt Place and Hyatt Ziva will reopen on July 15 and August 15, respectively. Cabo Azul Resort and Spa is aiming for a September 30 reopening while Zoetry Casa Del Mar; El Ganzo; Dreams Los Cabos: and ME Cabo will take until October 1. The Melia Cabo Real will need a little bit more time--until November 30.

But it will be much longer for the Westin Resort & Spa which is aiming for a March 2016 reopening.

Still, even after all the hotels reopen, there will more hotel action for Cabo as the Nobu Hotel Los Cabos is expected to open in 2017. How do you like them apples, Odile?

Have you visited Cabo San Lucas recently? Tell us how the hotel scene is!

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Yet Another Baha Mar Dream Vacation Has Collapsed

May 18, 2015 at 2:56 PM | by | Comments (0)

Just last week, we posted a silver lining that emerged from the storm clouds of the epic opening fail of Baha Mar Resort & Casino in the Bahamas, which has been plagued by construction delays, thanks to a standoff between the resort and its construction company.

A Hyatt Gold Passport guest told HotelChatter that he was extremely impressed with Hyatt's customer service for affected guests of the Grand Hyatt at Baha Mar, which involved a dedicated hotline for Hyatt guests and a full refund of all of his Passport points used to book the trip, plus a few extra.

This was pretty much the only positive report we've heard regarding Baha Mar in months. But today, we're back to the usual doom and gloom that has been hovering over the resort complex since they missed their (second) targeted opening date of March 27.

Tribune 242 is reporting that a bride and groom who were scheduled to have their wedding in June at the SLS at Baha Mar are now unable to get a refund nor answers to their many questions from SLS and Baha Mar. They are also trying to wrangle refunds for 100 of their guests, who had booked hotel rooms and flights to The Bahamas.

Apparently, the couple and their 100 guests were treated as one giant group, instead of individuals. Eventually, SLS offered the group a mixture of cash and credits for future stays, but the cash portion was not even enough to cover everyone's air fare. Now the groom, who himself is a builder of luxury homes in Houston and thus very familiar with construction projects and delays, said the experience has been such a nightmare that he will never return to the Bahamas again, "unless it was to see the ruins of Baha Mar."

And he's not alone.

Keep reading to hear yet another example of someone who was royally screwed over by Baha Mar.

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Hyatt Reopens and Renovates Churchill London, Picks Up Grosvenor House?

Go To The Hotel's Web 
  Site Where: Portland Square, London, United Kingdom
March 23, 2015 at 8:28 AM | by | Comments (0)

Back in November, we told you about the gas explosion that occurred at the Hyatt Regency London – The Churchill, which led to the evacuation, and subsequent closure, of the hotel. The “foreseeable future” time frame that was attached to that closure was sad to see, but we can tell you that things are looking up: after four months, the hotel is open again.

We can find a King Room this coming Friday for £290 ($433) a night, which goes up £40 ($60) if you include breakfast. An additional bit of good news is that the hotel has taken the closure to not only do the repairs necessary after the incident, but kick off a multi-million pound renovation of the rooms and suites as well. That renovation should be complete by the summer; we don’t have any visuals of the changes yet, but will share them when we have more details.

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Has the Boycott of the Beverly Hills Hotel Silently Finished?

Go To The Hotel's Web 
  Site Where: 9641 Sunset Blvd [map], Beverly Hills, CA, United States, 90210
March 2, 2015 at 9:38 AM | by | Comments (0)

In all the stories about the Grammys and the Oscars that have come out over the past few weeks, there was one that really intrigued us – John Legend pulling out of a party at the Beverly Hills Hotel, because of opposition to the Sultan of Brunei.

Very worthy, Mr Legend, we thought – but no more than we’d expect from the man who hired a food truck for Eric Garner protestors in New York.

But then we thought, wait. If Hollywood is boycotting the BHH, why has a top Grammys party been booked there in the first place? Has the boycott silently ended? Does sympathy with people who face an Isis-lite stoning for being gay go out of fashion?

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Hotel Verta Battersea Hopes for a Brighter Future as a Crowne Plaza

Go To The Hotel's Web 
  Site Where: Bridges Wharf, London, United Kingdom, SW11 3BE
January 28, 2015 at 9:03 AM | by | Comment (1)

Well, that took a long time. Three and a half years ago, the Hotel Verta – riverside in London’s Battersea neighborhood, with a heliport outside the front door – went looking for someone new after its Von Essen hotel group went into administration. That was only a year after it opened in a location that was enough out of the way for it to struggle pretty much from day one.

We’ll admit things have been so quiet we wouldn’t have been able tell you with certainty the Verta was still open, but evidently it was, with the news that it is now the Crowne Plaza London – Battersea. Together with the Crowne Plaza that is being developed near Albert Embankment and the existing City hotel, that will give IHG three Crowne Plazas on or next to the river between Battersea and Blackfriars.

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Don't Plan on Losing Weight at Canyon Ranch Miami Beach This Year

Go To The Hotel's Web 
  Site Where: 6801 Collins Avenue [map], Miami Beach, FL, United States, 33140
January 13, 2015 at 8:30 AM | by | Comments (0)

If you're slacking on your New Years Resolution to eat well, stay fit and be of sound mind, don't head to the Canyon Ranch Miami Beach to help you maintain your fitness goals.

The Real Deal reports that the Canyon Ranch franchise will be shed like water weight, thanks to the soon-to-be new owners, Z Capital Partners, who are expected to finalize a deal for the property this week. The new name for the property, which is a mix of residences, guest rooms and fitness facilities will go by...The Carillon Hotel & Spa. Eh. Apparently, it's a throwback name.

Here are the nitty gritty details on the deal as reported by The Real Deal:

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Why is The Borgata Successful When the Rest of AC is in Ruins?

January 8, 2015 at 3:42 PM | by | Comments (2)

For a long time, especially during late 70s and 80s, Atlantic City was considered the Las Vegas of the east, attracting gamblers and partiers from the nearby cities of New York, Philadelphia, Baltimore, and D.C. for getaway weekends with its combination of casinos and beaches.

But as it typically does in tourism, a lack of long-term planning has led the city into the despair it currently finds itself today. The Revel was an absolute disaster - an insult to the State's taxpayers - and two other boardwalk casinos also closed down this fall.

When we arrived in Atlantic City last Friday night, it was certainly sad to see the three buildings on the boardwalk essentially abandoned. Things simply did not feel the same. But meanwhile, off in the distance, bright lights could be seen.

It was The Borgata, a Boyd Gaming hotel that, in the midst of all the closures and negativity, was jammed pack to the gills. Indeed, back in October, it was reported that the revenue at Borgata was up by five percent.

So we had to ask--what makes this property seemingly successful when so many others have failed?

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The Hotel Bora Bora Might Be Resurrected Again Soon

December 19, 2014 at 1:38 PM | by | Comments (0)

We'll probably get coal in our stocking for this latest hotel rumor but Santa Claus already has us on the naughty list, so here it goes:

We got this cryptic email in our inbox a few weeks ago that said:

A Very wealthy Russian is in process of buying a number of Aman Hotels, including the renowned Hotel Bora Bora on the island of Bora Bora which was closed completely some 5 years ago. With plans to completely renovate or re-build.

(The emailer also wrote "Arman Hotels" but we've taken the liberty of correcting it to Aman, since surely that's what they were talking about.)

This is interesting because Aman Resorts, a collection of stunning luxury retreats, has been the victim of a nasty business dispute, and subsequent lawsuits in the UK and the US, between Russian billionaire Vladislov Doronin, and troubled financier Omar Amanat, who purchased the hotel brand together during a happier time.

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So Long, Sam: Nazarian No Longer Running The SLS Las Vegas

December 17, 2014 at 2:14 PM | by | Comment (1)

Last August was undeniably the peak of hotelier Sam Nazarian's career. After a few years of stagnancy followed by some fast and furious renovations, the worn down Sahara Las Vegas casino and hotel was set free from its Rat Pack history days and transformed into the modern, design-forward, and frankly, thrilling SLS Las Vegas.

We attended the opening (you can read that coverage here) and even though we knew Nazarian didn't single-handedly breathe new life into a rather depressing end of the Las Vegas Strip, he was the visionary behind everything that is now in place at the resort--from Chef Jose Andres Bazaar Meat restaurant to Philippe Starck's stylish guest rooms, Umami Burger, LiFE Nightclub, Griddle Cafe and a handful of retail boutiques from Fred Segal.

Making the opening night of the SLS more meaningful for Sam was that he and his dad rang in the SLS opening bell in a ballroom where Frank Sinatra and other legends once performed.

But now, those legendary moments are over. At least for Nazarian in Las Vegas.

Stockbridge Capital, the company that owns 90 percent of the SLS Las Vegas to Nazarian's SBE's 10 percent, announced yesterday that Nazarian will no longer be involved in the management of the SLS Las Vegas.

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Hyatt Regency London Remains Closed Until Further Notice

Go To The Hotel's Web 
  Site Where: Portland Square, London, United Kingdom
December 8, 2014 at 8:55 AM | by | Comments (0)

We’ll start with the good news first: of the twelve hotel employees that were injured after the gas blast at the Hyatt Regency London – The Churchill, only one remains hospitalized, with non-life threatening injuries. Having walked by the hotel, we can also confirm that statements about part of the building having “collapsed” seem exaggerated: as you can see in the photos further below, the building is intact, and only at the rear of the building does there seem to be any damage.

Unfortunately, the official statement on the hotel website, and the notices we saw, do say that the hotel is “currently closed for the foreseeable future”.

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Secrets Marquis Resort in Cabo Gets 'Secretly' Locked Out

Go To The Hotel's Web 
  Site Where: Carretera Transpeninsular Km 21.5, San Jose Del Cabo, Mexico
December 1, 2014 at 10:30 AM | by | Comments (0)

It looks like Hurricane Odile is still causing trouble in Cabo. Aside from structurally damaging nearly every resort and forcing many of them to close for several months, the hurricane stirred up some behind-the-scenes drama.

We've already chronicled the saga of The Resort at Pedregal which kicked out Capella Hotels as their managing brand. Now the same things seems to be happening at Secrets Marquis. Initially, Secrets Marquis said they would reopen on December 20. Then, their Facebook page made an update saying that the resort would be closed until further notice.

Over the weekend, a tipster told us the resort made another kind of announcement on Facebook last week, claiming parent company of Secrets--AM Resorts--has been locked out of the property. Here's the full statement:

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