Tag: Hotel Technology

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HotelTonight Gives You A Little In-App Advice With 'Aces'

July 13, 2015 at 9:00 AM | by | ()

You know we’re pretty darn familiar with HotelTonight, and if you’re reading this you probably are too. Well the booking just got better, as the HotelTonight app is adding on a little something extra for your next stay—a virtual concierge.

HotelTonight is the latest company to go all in with tips, tricks, and other advice right from their mobile platform. They’re calling their version of thing Aces, and they describe it as an in-app chat feature that connects guests with their team of insiders. Advice includes insight from locals as well as recommendations, and they’re also helping out with hotel and room requests.

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Peninsula Hotels Are Now Bumping to In-Room Beats

July 8, 2015 at 9:00 AM | by | ()

No need to turn the music down to appease the folks in the adjoining room, as one hotel chain is now cranking up the volume to eleven—thanks to some Beats headphones.

Peninsula Hotels are teaming up with Beats by Dre—and we guess Apple too, eh?—to provide guests with access to all kinds of audio technology during their stay. These products are usually available at quite the premium, but overnight guests will be enjoying things during their stay for no additional charge.

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IHG Brings Mobile Check-In and Check-Out to the Masses

June 24, 2015 at 9:00 AM | by | ()

You best have those electronic devices charged for your next stay at an InterContinental Hotels Group property, as the hotel chain is upgrading and improving some of their travel technology.

There’s a whole bunch of goodies that they’re planning to introduce sooner than later, but to us the thing that deserves top billing is mobile check-in and check-out. This means confirmation of arrival time, text notification when your room is ready, as well as all kinds of other flexibility to manage your stay right from your phone. The nifty fifty is one of the first countries to score these features, but a global roll out is not far behind.

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Need Directions to the Peninsula Hotel But Don't Speak the Language?

June 23, 2015 at 2:05 PM | by | ()

Peninsula Hotels recently revamped their website to be mobile-optimized but there's one feature we really like--spoken directions to the Peninsula Hotel.

Let's say you're in Paris and need directions to the Peninsula Paris. All you need to do is pull up the Peninsula Paris site, click on "Display Address for Taxis" and then click on "Speak address" and voila! Directions to the hotel will be spoken in perfect French (by an actual employee of the Peninsula Paris no less.) And since it's on your phone, it's incredibly easy to pull-up. It sure beats fumbling for a card with printed directions on it.

This feature is available for all Peninsula properties from Beverly Hills to Tokyo.

Other cool things to check out on the new mobile site are Peninsula Moments (special events and happenings that took place at their hotels), specially created Luxe City Guides that offer tips on where to go and what to see and most interestingly, online booking offers like complimentary room upgrades.

[Screengrab: Peninsula Hotels]

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Your Apple Watch Becomes Your In-Room Control Hub at This London Hotel

June 16, 2015 at 8:38 AM | by | ()

Checking in via your Apple Watch? Boring. Opening your room door with it? Passé. Controlling your entire room settings with it? So Christian Grey! Now you’re talking.

Cast your mind back to October when Hub Hotels – a spin off of Premier Inn – vowed to be the most technologically advanced chain in the UK. Eight months on, they’re not doing badly with this new Apple Watch app.

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24k Gold iPhone or Not, The Four Seasons Hotel App is Ready for Download

June 9, 2015 at 11:30 AM | by | ()

We may not have an $8,000 24k Yellow Gold iPhone but we do have a gold iPhone 6 Plus and we're ready to fill it up with the newest hotel app on the market--The Four Seasons Hotels and Resorts App.

Released today for Apple App store as well as Google Play and Amazon, the app allows guests to personalize each part of their Four Seasons stay whether it be ordering room service, hiring a car, request toiletries from housekeeping, make spa and dining appointments and get recommendations on what to see and do in the hotel's area.

But more importantly, the app can be used to check-in and check-out. (And of course, you can make and manage reservations as well.)

Here's a helpful video to show you exactly how the app works:

The app is free to download and is now in service at every Four Seasons in the world.

[Photo: Four Seasons Hotels and Resorts]

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Marriott Now Checking You in Right from Your Apple Watch

June 1, 2015 at 8:55 AM | by | ()

The IT folks over at Marriott have been working overtime. First there was that ability to chat and make requests right from their app, and now it looks like they’re enabling you to check-in to your room right from your Apple Watch.

Hit up the App Store to ensure you have the most up-to-date version of the software, as you’re going to want to test this out on your next stay. In short, the Marriott Apple Watch app will allow you to check-in at the front desk with all your reservation information right on your wrist.

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W London Has Gone 'Wyld' With Technology

Go To The Hotel's Web 
  Site Where: 10 Wardour Stree, London, United Kingdom, W1D 6QF
May 26, 2015 at 7:31 PM | by | ()

W Hotels is already implementing their keyless entry technology which lets guests open the guest room doors using their smartphones, and their watches. But at the W London--Leicester Square technology has now invaded the hotel uniforms.

Staffers at the hotel's nightclub, Wyld, are now wearing these super cool Glofaster uniforms featuring LED technology that pulses to the beat of the club's music. (The hotel also changes its exterior colors on a whim too.)They were designed by Britain's rising fashion designer, Claire Barrow. Here's a bit more on what these uniforms are like:

[Barrow's] creations for Wyld feature reactive strip lighting, made by Glofaster, within a W screen-printed design that was influenced by the club’s glowing red neon lights. Both male and female uniforms also boast Barrow’s signature embroidered motifs, with designs that take inspiration from Wyld’s renowned oversized disco ball and London’s vibrant night scene. The bespoke garments combine Barrow’s chic ‘Do It Yourself’ approach to design with Wyld’s rock and roll aesthetic.

You can see these uniforms in action at Wyld from 10pm on Wednesday-Sunday. Rooms at the W currently start about 340 GBP next weekend.

[Photo: W London]

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Marriott Wants to Be App, Er At, Your Service

May 18, 2015 at 8:26 AM | by | ()

Good news for those who carry the Marriott Mobile App in their pocketsand we’re not talking about Apple Pay—as the hotel technology in your pocket is up for your questions and answers at any time.

Hotel guests, travelers, or whatever you want to call them now have a new way to interact with over 500 Marriott properties around the globe. Fire up the Marriott Mobile App, and from there select the 'Mobile Request' option. This allows one to request amenities, services, and other goodies right from your phone—think extra pillows, extra towels, or just some one-on-one hotel attention before your stay.

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Conferences Are So Over, Says Morgans. Now It's All About the Unconference

May 13, 2015 at 10:09 AM | by | ()

Sleep here for the Unconference

We’ve been talking for a while, now, about how sexy rooms don’t maketh the hotel anymore; it’s all about experiences. And not just ones that cost a wad of money; things that make you culturally richer, instead.

Morgans is the latest to jump on the bandwagon, partnering with computer programming school technology, business and design educational institution General Assembly. Shrug your shoulders as well you might, but this partnership will provide “groundbreaking programming and educational content to Morgans guests and employees”.

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Aloft to Light Up South Beach on May 28

Go To The Hotel's Web 
  Site Where: 2360 Collins Avenue [map], Miami , FL, United States, 33140
April 29, 2015 at 12:43 PM | by | ()

The season is winding down in Florida but the hotel scene in Miami remains hot, especially when it comes to new hotels.

Not only are both the Hyatt Centric South Beach and the AC Hotel by Marriott opening in mid-May but now the Aloft South Beach has just announced it too will open next month on May 28 to be exact.

Construction has been underway on the former Ankara Motel for a few years now (here's what it looked like when our Miami spy walked by it last July) but Aloft is nearly ready to show off its restoration efforts (the Ankara was built in 1954) as well as its new interiors.

Here's some info on what Aloft saved from the Ankara days and what they added in:

Components of the hotel that have retained their original form include the classic brick walls of the Historic Wing, refurbished Ankara Motel signage and the pool shape. Inside, modern design takes center stage as a translucent staircase welcomes guests into the thriving two-story atrium with custom leather wrapping and a striking light fixture inspired by drum cymbals. Additionally, the bar and lounge features a custom chandelier by Yellow Goat Design made of 1,000 colored acrylic lighting rods descending from the ceiling.

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Aside from Starwood Hotels, Who Else Has an App for Apple Watch?

April 27, 2015 at 4:44 PM | by | ()

We're highly doubtful that an Apple Watch will change the way you stay in a hotel (#googleglass #neverforget) but the watch will give travelers some new technology to try out during their hotel stay.

Starwood Hotels were the first out the gate with an Apple Watch app for their Starwood Preferred Guest program. This app will let guests check-in, check-out and open their room door--should they be staying at one of the 118 Aloft and W Hotels that are equipped with the right technology. On the heels of that announcement, Marriott Hotels said they too would have an Apple Watch app, one that would allow guests to use Apple Pay to book their hotel room at 12 participating Marriott Hotels (the Apple Pay roll-out will begin this summer.) However, you can use the Marriott app to book a room, manage reservations, check-in and check-out, and receive a "Room Ready Alert."

And now, here comes the OTAs.

Expedia and its subsidaries, Hotels.com and Hotwire and rival last-minute booking app, HotelTonight have all released Apple Watch apps. Here's what they claim to do:

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