Tag: Hotel Staff

View All Tags

/ / / /

QT Sydney Staff Has Its Own In-House Stylists

Go To The Hotel's Web 
  Site Where: 49 Market Street, Sydney, NSW, Australia, 2000
April 28, 2014 at 1:20 AM | by | Comments (0)

We’ve come a long way from hotel staff wearing boxy, nondescript uniforms (hell, at some hotels you get to wear Lacroix Couture), but QT Sydney is taking things yet another step further: not only does staff have its stylish uniforms (by costume designer Janet Hine), an in-house stylist is on hand to get the look just so before starting work.

The result is – not surprisingly – some very well put together staff, like the blue-shirted Porters and red-wigged Directors of Chaos at the hotel’s entrance. Their job is getting you out of the hustle of Market Street, into the ornate downstairs gallery (the hotel combines the former Gowings Department Store and State Theatre), and up one floor to reception.

more ›

/ / / / / / / /

Thanks to a Lost Stuffed Giraffe, Ritz-Carlton Amelia Island Earns Customers For Life

December 4, 2013 at 10:41 AM | by | Comments (2)

We've all had horror stories when it comes to staying in a hotel, especially if we just happened to forget something in the room. While some might think that their article is lost forever, that's not always the case. Here's a story in great customer service by a hotel, restoring our faith in not only hotel staff far and wide, but humankind on a whole. Prepare to have your heart warmed.

The whole situation went down when the Hurn family decided to spend their vacation at Florida's Ritz-Carlton Amelia Island. Upon returning home after a few days soaking up the sun, living in luxury and scoring some rest and relaxation, their 8-year old son realized he had left his stuffed toy giraffe, Joshie, back at the resort.

Like any good father would do to buy some time, Chris Hurn told his son that the toy needed some "extra vacation time and would be home soon". He then called the hotel with the hopes that Joshie was sitting in a lost-and-found box somewhere in the backroom. To much surprise, Ritz-Carlton's staff informed him that Joshie was safe and sound and offered to send the plush animal home free of charge.

more ›

/ / / /

Catalina Cast, Er Hotel Staff, Prancing on Beach in Anticipation of Reality Show

Go To The Hotel's Web 
  Site Where: 1732 Collins Ave [map], Miami Beach, FL, United States, 33139
April 24, 2012 at 10:37 AM | by | Comments (0)

As the preview spot for the new CW show, The Catalina, tells us: 'If you think the guests like to party, wait til you meet the staff.' Thanks to their recent cavorting on South Beach captured in The Daily Mail, we have our opportunity.

The article doesn't tell us much about the cast... er, hotel staff of the Catalina, but if a picture says a thousand words, this piece is a thesis worthy of The New Yorker. They're young, they're thin and buff... they have a bit of the Jersey Shore about them, they work with hangovers--what else do we need to know?

more ›

/ / / /

Has Your Housekeeper Ever Left You a Note? Ours Did

Go To The Hotel's Web 
  Site Where: 5 Estate Bakkeroe, St. Thomas, Virgin Islands, U.S., 00801
May 6, 2011 at 9:02 AM | by | Comments (2)

Hotel notepads: we're big fans. Sometimes we even take them. But last week we encountered something new on the notepad by our hotel bed--a note from our housekeeper. And it was sweet, to boot!

This is the note we found when we returned to our room late in the day after our first night at the Frenchman's Reef & Morning Star Marriott Beach Resort in St. Thomas in the U.S. Virgin Islands. Now, there's lots to love here, so let's break it down...

more ›

/ / / / /

More Cool Hotel Jobs: Fairmont Scottsdale's Tequila Goddess

Go To The Hotel's Web 
  Site Where: 7575 E Princess Dr. [map], Scottsdale, AZ, United States, 85255
February 25, 2011 at 11:26 AM | by | Comments (0)

She's not a hotel version of Q or an astronomy wizard, but Danielle Griffin of the Fairmont Scottsdale Princess would definitely rate as a hotel mixmaster: She's the hotel's official Tequila Goddess, which means she's in charge of the hotel's 130 or so varieties of Mexican hooch.

What's it take to be the baroness of booze? More than just mixing up margs:

She is now one of seven in the world to earn an individual diploma from Mexico’s Tequila Regulatory Council (the only institution to verify and certify the compliance of Tequila with the Mexican Official Standard). This “Award T” accreditation, similar to a sommelier, enables her to provide guests and fellow La Hacienda staff with more in-depth knowledge of this special spirit.

Danielle is part of chef Richard Sandoval's reboot of La Hacienda restaurant in the hotel, where Tuesdays offer 50 percent off almost every label of tequila in the house. The better to try them all, we say.

/ / / /

The Fontainebleau is Celebrating International Housekeeping Week

Go To The Hotel's Web 
  Site Where: 4441 Collins Ave [map], Miami Beach, FL, United States, 33139
September 13, 2010 at 3:29 PM | by | Comments (0)

Willie Jefferson, who will celebrate his 40th anniversary as a housekeeper at the Fontainebleau hotel this November.

Have you tipped your hotel housekeeping staff lately? If you've been a bit stingy in this department, this is the week to atone--it's International Housekeepers Week! Apparently, IHW has been has been celebrated around the world since 1981. Even though it's more of an industry event than one affecting guests, let's not forget that housekeeping is what keeps our favorite hotels ticking.

With a total of 1504 guestrooms, Miami's Fontainebleau would be a giant mess--literally--without its housekeepers, so it's one hotel we know of getting behind the IHW cause.

more ›

/ / / / /

Why So Serious, Hotel Doorman?

Go To The Hotel's Web 
  Site Where: 46 Westferry Circus, London, United Kingdom, E14 8RS
May 10, 2010 at 4:15 PM | by | Comment (1)

Looking a little glum there mate. Is it the weather or the bowler hat?

We've long been keeping tabs on the cool and uncool Hotel Uniforms out there so we were delighted to see that HotelChatter Flickr pool member Stuart Lee dropped in this lovely shot of the doorman at the Four Seasons Canary Wharf.

He's not looking that happy is he? Well, perhaps these stories of doormen turned successful actors should cheer him up. At least, until he gets off of work and can take off the bowler hat. All else looks good though. He is fit!

Should you want your door opened by men in bowler hats, rates at this east end hotel start at 190GBP for a standard room with daily breakfast.

/ / / /

New York's Pod Hotel Launches Training Program For Young Adults with Autism

Go To The Hotel's Web 
  Site Where: 230 E 51st St. [map], New York, NY, United States, 10022
April 1, 2010 at 3:00 PM | by | Comments (0)

The Apprentice notwithstanding, we're totally down with hospitality intern programs. If you start early and learn on the job you're much better placed to succeed in your hotel-world career for years to come. So we were heartened to hear about the latest internship program at New York's Pod Hotel. There, managing director David Bernstein has introduced a training program for young adults with autism.

Five interns aged 18–21 will work alongside the hotel's housekeeping staff in the program that kicked off in March. The training is part of the bigger picture at the Association for the Help of Retarded Children (AHRC), which teaches young autistic people life skills and helps them to develop responsibility and establish their independence.

more ›

/ / / /

W Hotels Puts Out a New CD, Courtesy of Its Global Music Director

March 30, 2010 at 3:55 PM | by | Comments (0)

The W Hotels is dropping a new joint, and we're not talking the W Vieques. The hotel chain put out its own CD, Symmetry, mixed by the W's very own global music director, Michaelangelo L'Acqua.

A hotel chain having a global music director seems peculiar, but it shouldn't be too much of a surprise, since the trendy W also employs a fashion director. As the W's first global music director, L'Acqua fosters partnerships with labels, curates the company's compilation CDs, and gets artists to perform in DJ series and at special events.

more ›

/ / / / /

Is This The Hottest Hotel Staff in Buenos Aires?

Go To The Hotel's Web 
  Site Where: Montevideo 1647, Buenos Aires, Argentina
March 17, 2010 at 4:20 PM | by | Comments (0)

The Algodon Mansion Hotel thinks so!

The hotel sent us some snaps of the pre-opening party they hosted for Buenos Aires architect/interior designer/socialite Javier Iturrioz (wow, he certainly has a lot of jobs!) Amongst the snaps of BA socialites and modelizers partying it up at the hotel, we came across this shot of the staff. And we likey. But we thinks they might need a few more good men!

If you're headed to BA soon, you can meet the staff in-person when the hotel opens which should be any day now. And if you've got socialite money, splurge on one of the rooms which are actually suites. Those start at around $775 a night and come with your own personal butler.

Random Argentinian male socialite shots below.

more ›

/ / / /

Confessions of a Teenage Hotelier

March 11, 2010 at 9:25 AM | by | Comments (0)

If you’re staying at a hotel in New York City and notice a teenager lurking outside your door when your room service arrives, don’t worry. They’re not stalking the halls for a Jonas Brother, just learning the ropes of the hotel biz.

The Ritz-Carlton New York Central Park is just one of around 20 properties in the city opening their doors—and behind-the-scenes areas—to high-school kids interested in learning more about hospitality.

more ›

/ / /

What Stories the Dorchester Doormen Must Have

Go To The Hotel's Web 
  Site Where: 53 Park Lane, London, United Kingdom, W1K 1QA
March 10, 2010 at 3:39 PM | by | Comments (0)

Ah yes, The Dorchester. Famous spot of celebrity breakdowns, divine tea service, and even a Sex and the City package, but it's always important to remember that at the end of the day, it's still just another expensive hotel in London.

We recently meandered around the place, and amongst all of the decadence and splashes of art nouveau, we were most taken with the proper green-suited doormen, who have no doubt seen their share of notorious guests and illustrious arrivals. Oh, the stories these men must have—but then, they'd never tell. The Dorchester Collection is a we-don't-kiss-and-tell type of place.

more ›