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'Tis the season for giving and so the Preferred Hotel Group are participating in a program that goes by the name "Season's Treatings" and offers guests a extra special, destination-specific, treat to go along with their best-available rates.
Over the festivities (and a little longer), guests at 39 different Preferred Family hotels around the world can look forward to complimentary treats such as tickets to the Prague Zoo at Andel’s Hotel Prague; complimentary access to the Cheetah Outreach including an encounter with an adult cheetah ambassador at Erinvale Estate Hotel & Spa, and gingerbread for children and mulled wine for parents at Hotel München Palace.
The Season’s Treatings program is available for bookings now through February 15, 2014, and treats will rotate on a monthly basis.
[Photo: Facebook/Munchen Palace Hotel]
Chilled-out is perhaps not a state of being one would most commonly associate with NYC hotel Dream Downtown, but even hard-partiers need a break some time.
The hotel is now running a series of Sunday Sessions that are free and open to anyone who wants to join. Yoga classes are held in The Gallery every other Sunday, and taught by Lululemon ambassadors. Also, in-between Yoga Sundays they are offering other fun classes, such as a Wool & The Gang knitting circle. In the new year they plan to add to the program with juicing classes, cinema classes, and more. It's not all kumbaya, by the way, when we attended a yoga session the other week, we found it pretty darn competitive.
Last week, we kinda couldn't believe a recent survey that said 75 percent of travelers no longer ordered room service. That seemed like a crazy high percentage given that so many hotels offer room service (budget brands and the Hilton New York not withstanding.) Not to mention we ourselves almost always order room service. Could we really be part of a dying breed of hotel guests?
Thankfully, a few of you room service loyalists agreed with us in the comments section. But one longtime HotelChatter reader, Courtney M., gave us an excellent tip on Facebook:
In most cities, I order delivery service using my iPad versus room service because it is so much cheaper and so many more options. Sometimes the hotels charge me a fee to allow them to deliver to me, but I usually just meet them in the lobby.
Ok, now that is smart. And convenient, especially after midnight or whenever the hotel stops ordering room service. But don't worry room service, we still want you in bed with us so you're safe for breakfast orders.
Got any other room service tips to share? Do it in comments below!
Room service, we wish we knew how to quit you. Actually, no we don't. We want to order you forever and ever and ever!
While CNT didn't seem too fazed by this report, we found ourselves looking around and wondering--are we the only ones ordering room service these days?
This particular editor has stayed in three different hotels in the past month and I ordered room service in two of them. Breakfast is an especially key room service order for me since I hate having to go out and scrounge for food early in the morning (or you know, get dressed and troop down to the lobby.) Plus, having breakfast in bed is truly one of the experiences I love most about hotels. I definitely can't get that at home.
Gripes about delivery charges and overpriced items aside, a few of us here at HotelChatter also had straight-up conniption fits this summer when the Hilton New York killed their room service. For a luxury hotel to remain luxury or even just "full-service" we strongly believe they need room service. That said, we ain't knocking the other brands that have free breakfast spreads down in the lobby. Quite a few of them do it good. And they are certainly cheaper than these insane in-room dishes.
But usually, if there's room service menu sitting on the desk in our hotel room and we're tired and hungry, you can bet we're going to order up something to eat.
Maybe we aren't in the majority on this topic? Tell us if you still order room service in comments below!
There are plenty of hotels out there that are finally "getting it" when it comes to the luxury hotel experience. When we are paying up to several hundred dollars per night (and sometimes over a couple of thousand on occasion), there are certain touches that are expected and then there are little things that are just plain thoughtful on the part of the property, ultimately making for an especially memorable stay. As frequent travelers we really appreciate all of those little details. Plus, it's nice to feel like we really got our money's worth. Here's a look at a few luxury hotels going out of their way to throw in complimentary extras that make us like them even more:
We told you about this a while ago when it was first announced and frankly it's a really nice little upgrade. Even those sitting pretty in the upper crust may not ever step foot in a car with this level of prestige, even if they can afford to own one (some people are much too practical). C'mon. We don't care what your income level is, can you really tell us you don't want to roll up to the hotel in a Maserati? Don't lie.
Deciding what to bring on a trip is often a pain, and it seems no matter how much we think about it, there's always something we forget. Hyatt Union Square sympathizes and has just launched ‘The Accessories Butler’, a one-of-a-kind accessories closet for guests, curated by "Fashion & Lifestyle expert" Pamela Pekerman. During their stay, guests of the Hyatt Union Square can borrow from a selection of the season’s hottest accessories - earrings, necklaces, scarves, hats, belts, cufflinks, you name it, ‘The Accessories Butler’ will have it. The butler will stay in the hotel’s lobby, and on the first of every month, feature a new selection of the season’s on-trend accessories. Each item will also be displayed with details, including the retail location where it will be available for purchase.
Fashion Week may be over but that's no excuse for letting your style slip -- especially if you're going to be staying in the swanky, recently re-branded Langham Place Fifth Avenue and hanging out in the gorgeous Ai Fiori restaurant.
For gentlemen, and other suit-wearing, guests of the luxe hotel, a contemporary British designer is going to be on hand for a few days this week and whipping up some fancy threads.
Bespoke Savile Row tailors, Richard James are setting up a short-term residency at the hotel (from October 7 - 11) to offer guests custom shirt and suit appointments in the hotel's Residence Suites. Bespoke manager Steve Powell and one of the company's head cutters will be present to undertake fittings and consultations and advise on bespoke and made-to-measure tailorings.
Brooklyn's boutique hotel, The Wythe, home to lovely terrace bar, The Ides, industrial-chic bedroom window views, and, er, Hackathons, has just opened up a new rotating popup boutique -- and it's starting out close to home.
The store will change hands every 4-6 months,and is currently being curated by Brooklyn-based designer Caron Callahan, who happens to be married to Chef Sean Rembold of the Wythe's Reynard, and Marlow & Sons.
Yet another New York City hotel has gotten an upgrade.
With the unveiling of the hotel's 209 Lauren Rottet- (of Rottet Studios) designed guest rooms and suites, The Benjamin's three-year, $10 million renovation is just about complete -- and we got a chance to peek at the changes.
The rooms' redesign is the final part of a project that also included the renovation of the second floor meeting rooms and guest lounge, the opening of Geoffery Zakarian's The National restaurant, and a lobby redesign. Still in the works are a fitness center renovation set for fall (in a partnership with an, as yet, unannounced company), and a 22nd-floor one-bedroom Premier Suite that will be unveiled in early 2014.
Earlier this year, the Caravan Stylist Studio moved out of its Fashion District loft space and into a luxury suite at the Carlton Hotel on Madison. The studio now functions as a one-stop wardrobe and beauty studio for actresses, musicians, and other "media influencers", pairing them with fashion designers and beauty experts. Caravan is run by Claudine DeSola, a stylist whose clients range from A-list actresses to Manhattan socialites. As you can imagine, this place is buzzing right before red carpet premieres and TV upfronts.
But what are the rest of us Plain Janes who don’t have an award ceremony to go to, but still need a helping hand in the style stakes to do?
We’re not saying that we don’t appreciate a mint on the pillow or a single chocolate on the side table at turndown when we are staying in a hotel. Not at all: it’s just that sometimes we’re tired and grumpy after traveling and could really use a little something extra to help us unwind at the end of a travel day.
With this in mind, we are loving the idea of JW Marriott’s new turndown service, the Nightly Refresh Program, which features a rotation of complimentary amenities designed to help guests relax and rejuvenate.
The program, which is available at participating JW Marriott properties worldwide this summer, includes a nutritious snack bar filled with serotonin-releasing organic oats and skin-replenishing antioxidant-filled blueberries; as well as an essential oil featuring a blend of pink grapefruit, rosemary, and juniper berry that was created in partnership with Marriott partner, Aromatherapy Associates.
The healthy snack and essential oils sound lovely, but don’t mind us if we go straight for the wine samples from Treasury Wine Estates, and chocolates by Astor Chocolates. Hey, we’ve probably earned it.
[Photo of the JW Marriott Essex House in NYC by Chanize for HotelChatter]
We've all been there. You show up late to your hotel, go to sleep, and wake up to 11 a.m. check out looming before you've even thought about having breakfast. So much for experiencing the hotel, and the fact that we paid full rate to go to bed and wake up doesn't make it any easier. Before we've had a chance to really relax and enjoy the property, we're collecting our toiletries from the bathroom and asking if we can store our luggage for a few hours.
No more hanging around the lobby until check-in time! Whatever the reason, be it due to delays or out of necessity, hotel guests have always had to swallow the lack of a prorating policy when it comes to the bill for your room. You pay the same amount whether you arrive right on time for 3 p.m. check in or travel arrangements bring you in a few hours later. As hotels continue to search for creative and competitive ways to fill empty rooms and push capacity, they might have just stumbled upon the most reasonable of them all: The idea of renting the room for a full 24-hours from the time of check-in.
We've come across a few hotels that have experimented with this idea, and we've also seen hotels become more flexible in offering late check-outs. Finally, we might be close to turning the corner, and we might just be able to get a better bang for our buck because of it.