Tag: Hotel RebrandingsView All Tags
Hotel Rebrandings / Hotel Reopenings / Capella Hotels / Cabo San Lucas Hotels / Cabo Hotels / Hotel News / → All Tags
UPDATE, 11.7.14: Capella just got reinstated. Scroll down to see the court decision and Capella statement.
Here's a mixed bag of news--The Capella Pedregal Resort in Cabo San Lucas, Mexico is still set to reopen in January, after extensive renovations which were necessary when Hurricane Odile had its way with the resort area in September. However, it will no longer be a Capella Hotel.
Instead, the resort will have a new name and identity--The Resort at Pedregal. Already, the Capella Pedregal's social media presence has been wiped away and The Resort at Pedregal's branding, complete with a turtle logo, is now in place (it seems there's a lag with the Facebook page but we bet that will be online any minute.)
The change is shocking especially considering that Capella corporate ponied up a hefty donation to help the employees of the hotel after Hurricane Odile hit.
When we inquired about an explanation, we were told, "It was decided by ownership that it is in the best interests of everyone involved for The Resort to begin a new direction and the name change reflects the commitment to the new direction. "
Not Vegas. A lobby
With hotels piling in to chase the millennial dollar, it’s reassuring to see one brand going back to what hotels always used to do to get clients – pile on the superlatives.
After three months of work and millions of euros, NH Hotels have just reopened the NH Collection Madrid Eurobuilding (definitely not a millennial name), now the biggest hotel for the brand. NH may not be a big deal to American ears but they’re one of Europe’s most reliable brands, treading the line between business and boutique quite impeccably (also, delicious toiletries, if you ask my mum). Anyway, this is the flagship property for the NH Collection brand, and it’s pushing the boundaries of hotel technology. Basically, they have what we’re looking for in a hotel down pat:
Well-equipped rooms: “Brilliant Basics” is the name for the thinking behind the room design. All 431 rooms have specially commissioned mattresses, rain showerheads, Nespresso machines, professional hairdryers and “next generation LED” TVs.
VIP level if you want it: If you stay on the “five star floor” you get access to the VIP lounge, too.
All the services you need, plus fun extras: Spa, fitness center, event spaces, rooftop solarium with a fake beach, two fine-dining restaurants (including DiverXO, Madrid’s only three Michelin-starred restaurant), a lounge and a sushi bar.
Fashion-forward technology: An LED vault screen (the largest in Europe, and the largest in the world for hotels) in the lobby projects digital art and “special sound” across the lobby. Think the Fremont Street Experience in Vegas, but in a hotel lobby. Insanity!
Cutting-edge tech: Here’s the really interesting part – there are four ”Living Lab” bedrooms (plus communal areas) that are trialing the latest hotel tech – not just wireless mobile charging, but tablets providing a video link to reception for when you need to ask a pressing question. The Living Lab isn’t just about hotel guests – it’s apparently an initiative to “identify and encourage entrepreneurial talent by fostering pioneering projects in the hotel industry”. They will be running contests and promoting hotel tech-related start-ups. We dig.
Beverly Hills / Hotel Rebrandings / Los Angeles Hotels / Luxury Hotels / Viceroy Hotels / → All Tags
It’s astonishing to us we have to go as far back as early 2010 for the news that Raffles L’Ermitage would become Viceroy Beverly Hills, with a “significant refurbishment” to follow in the months after.
That relaunch date soon became “early 2011”, but three and a half years later, the hotel still carries its L’Ermitage badge, rooms shows essentially the same décor, and the group’s directory has it listed as a “future Viceroy”.
But! It looks like half a decade is a lucky window for L’Ermitage, because the latest we hear is that renovation is meant to start in January. While we hate thinking about it too much as the year passes us by, that’s only three months away. Details and visuals of what the interiors will look like are still to come, and while we expect a more Californian vibe, taking a cue from Viceroy New York’s stylish rooms we’d have no issue with. We'll keep you posted as we find out more.
As for the official name change to Viceroy Beverly Hills, we haven't received official confirmation but a new name to go with a new look could be nice.
In the meantime, a Deluxe King with balcony at L’Ermitage starts about $430 a night in November.
[Photo: Viceroy Hotels]
Hotel Closures / Hotel Rebrandings / Four Seasons Hotels / Luxury Hotels / Dublin Hotels / Jakarta Hotels / → All Tags
If you’re looking to capture the last moments of Four Seasons Hotels before they close, your itinerary is no longer limited to Hawaii’s Lana’i this year (one of the two hotels there, The Lodge at Koele, will shut early January for most of the year, as part of Larry Ellison’s plans for the island).
You’ll be heading to the Irish capital Dublin and Jakarta, Indonesia, too – quite the reach for a three-country jaunt, isn’t it? In Ireland, the goodbyes are forever, with the announcement that the group will cease management of Four Seasons Dublin on December 31 this year. Luxury hotels in Dublin have had a tough run since the 2008 crisis, with probably some of the lowest rates we’ve seen of any European Four Seasons, often hovering around the €200 ($250) mark, if not just below, at the hotel. The Irish Times reports that the hotel was sold in 2011 for €15 million, believed to be a quarter of what it cost to develop the hotel in 2001. Another “five-star international brand” will be taking over, so we’ll have to wait and see which one that is – perhaps InterContinental?
And by that we mean, the Japanimation-inspired Hotel Tomo in San Fran's Japantown has gone from a Joie de Vivre Hotel to a Kimpton Hotel. (For those not in the know, JDV's loyalty program is called Joy of Life while Kimpton's is called Kimpton Karma.)
So far, it doesn't seem like anything has changed from the JDV days (except possibly the toiletries in the bathroom which were once Japanese but are now from LATHER.) Here's a more in-depth TripAdvisor review from a Kimpton Karma member who stayed there as the changeover was happening:
I was happy to learn at check-in that Hotel Tomo is now a Kimpton Hotel as I'm a huge fan of Kimpton.
The changeover literally took place the day we arrived so there are still many, many things that need to be ironed out before Hotel Tomo satisfies Kimpton's usual standards.
The staff were very friendly and accommodating. We were given an upgrade which was nice. The room was quite large, especially by San Francisco standards. The view from our room on the eighth floor was great.
What Hotel Tomo looked like in 2010 when HotelChatter visited
Hotel Rebrandings / Ritz-Carlton Hotels / Miami Hotel Mambo / Hotel News / Luxury Hotels / → All Tags
Just as we suspected, Ritz-Carlton Hotels is taking over the 124 rooms and suites at the luxury resort, One Bal Harbour in October and here's official proof that the takeover is happening: Ritz-Carlton Bal Harbour website is up with a note that reservations will be accepted starting October 2.
Maybe there is something in the water at this hotel. The property first opened in 2008 as a Regent Hotel.
So far, it looks like nothing will change, at least not superficially. Mister Collins, the all-day dining restaurant, will remain open as will the spa. Guestrooms start at 510-sq.ft. and most have full or partial ocean views. One and two-bedrooom suites are also available, starting at 1,657-sq.ft. with private terraces and full kitchens. Ritz will, however, bring in both their Ritz kids and Ritz pets programs.
We weren't able to make a reservation yet on the Ritz site but rooms were still available on the One Bal Harbour site for $549 a night on October 2. There was no mention of the Ritz switch so we'd be careful about making a reservation right now.
The Hotel Jen brand is inspired by the virtual persona Jen, a professional hotelier who loves life, travel and the adventure of discovering new places. Hotel Jen takes care of guests with efficiency and care, while also giving them informed access to the best a particular destination has to offer.
Stress-free ease and simplicity will be reflected in the overall Hotel Jen stay experience through the informal and friendly check-in, stay, check-out and on-going contact. A sense of belonging will be reflected through a brand persona concept that positions guests as "friends of Jen," with a caring and respectful service standard communicated by staff in an enthusiastic, helpful and engaging way.
The Hotel Jen "informed and friendly" service style will also guide guests to the best of where they are, through local restaurant recommendations, under-the-radar sights and unusual boutiques. The Hotel Jen team will be a guest’s own personal local lifestyle guide.
(Note: Jen is not to be confused with Marriott's imagined Millennial traveler, Jia.)
Hotel Rebrandings / Hotel News / London Hotels / Conrad Hotels / InterContinental Hotels / → All Tags
It’s less than two years ago we welcomed a second InterContinental hotel to London, with the Westminster outpost setting up next to New Scotland Yard, a walk across St James’s and Green Park to its Park Lane sibling. It’s less than a year ago we talked about a third InterContinental coming to the city, this time much further east at the O2 arena.
Things have taken a very unexpected turn though this month, with the InterContinental Westminster going and now gone, becoming the surprise return of Conrad Hotels to the city. As of now, the hotel on Broadway is known as the Conrad London St. James, a major move up from the previous Conrad location in Chelsea Harbour (now a Millenium Monogram Collection if you recall). Still with us? It’s all in the hotel rebranding game.
The keys were handed back last week, but you can still make reservations through Kempinski until September 10. If you have a booking for a future date, don’t worry – all existing reservations will be honoured as made. All staff remains with the property as well.
The Stafford isn’t going at it completely alone; by September 10 it will join Preferred Hotels & Resorts. The addition of The Stafford will take the total number of Preferred hotels in London to nine; existing properties include the ME London as well as the upcoming Beaumont Hotel.
Hotel Rebrandings / Night Hotels / Dallas Hotels / Airport Hotels / Wyndham Garden Hotels / Wyndham Hotels / → All Tags
Yet, this Night Hotel may have been more like a nightmare.
A reader tipped us off to the recent reviews on TripAdvisor and they are horrifyingly bad. Since American Airlines seems to be using this hotel as a place for displaced/delayed passengers, the reviews have come fast and furious. Here are two that are still fit to print:
Walked into the room, two of the light fixtures were non operational, room was dark and the air conditioner was so noisy that I would have needed ear plugs. Windows were beyond filthy. I turned around, walked to the front desk and tossed them my keys. I asked to be given a ride back to the airport immediately and was. The guy at the front desk asked if I was going to catch a late night flight so I told him "yeah, something like that".
I did not feel safe at this hotel. Their shuttle took forever to arrive at the airport, took 2 calls to find out where they were, and was so old and rickety I couldn't talk on my cell phone. The lobby night club attracts an unsavory crowd and people are lurking around everywhere. The halls are dark. The front desk is covered with graffiti and the staff couldn't answer basic questions. My room furniture was covered in vinyl upholstery with lights around the bed. Everything is painted black. The bathroom needs a total make-over. Somehow they thought I'd be fooled by a new shower curtain.
Hotel Rebrandings / Hyatt Hotels / Manhattan Hotels / Herald Square Hotels / Hotel Renovations / → All Tags
The rooftop lounge of the Hyatt Herald Square New York offers a memorable historical perspective of Manhattan, worth the price of admission - or your cocktail
Hot on the heels of the newly opened Park Hyatt New York, work is well under way on another Hyatt branded hotel, due to open this October--the Hyatt Herald Square New York .
The Hyatt Herald Square New York has moved into the former Holiday Inn on West 31st Street, a tall, slender, 20-story building completed in 2011. Other than changing the sign on the door, the reported $6 million renovation is concentrated on the interiors and upgrades to Hyatt Hotels corporate standards. The hot new look that we're seeing so far is credited to local firm VLDG, with Paul Vega leading the process. VLDG is no stranger to Hyatt, having also designed the Hyatt Union Square. Vega's concept for this new Hyatt draws inspiration from the surrounding fashion industry and Herald Square’s publishing heritage. These are great subjects for hotel designs, especially when combined under one roof.
The interiors are looking good, featuring the warmth of natural woods, select implosions of color, and another great hotel wingback chair we haven't seen before and must add to our special photo gallery
Hyatt wants you to feel at home, and the Den really does have a comfortable vibe to it - not to mention a nicely stocked bar
Hotel Palomar Dallas, once known as one of the Best Boozy Hotel Bars (thanks to the tiki bar downstairs) as well as a much better alternative to the nearby W Hotel and the scene of Nicki Minaj's suitcase meltdown, is no longer a Kimpton Hotel.
As of Wednesday, the property was sold to Thayer Lodging Group who have renamed the hotel The Highland Dallas. The will be managed by Interstate Hotels & Resorts with the intention of having the hotel put into Hilton Hotels new yet very mysterious Curio Collection. According to the Dallas News, the hotel will be the first "selectively hand-picked" Dallas-Forth Worth hotel in the collection. Interestingly, when the building that housed the Hotel Palomar first opened in the 1960s it was known as the Hilton Inn.
Already, the Palomar is gone from the Kimpton website yet we couldn't find a new website for the Highland, except for a mention on Curio. That will probably be forthcoming. In the meantime, you Kimpton Karma kids can stay at the Hotel Lumen near SMU.