Tag: Hotel ObservationsView All Tags
Back in January, we got in a cab in front of our hotel and took it across town. A few minutes after arriving at our destination, we realized that our phone was no longer in our pocket and had fallen out in the cab. What ensued next was about an hour of panic and scrambling, calling the cab company and trying to get in contact with the driver. Because we didn't have the cab number, we were completely out of luck, never able to get in touch with the driver to see if the phone was still there in the back seat.
It was an experience that happens to the best of us when traveling, and it was obviously not something to blame on anyone else. But this week, a simple gesture by a hotel helped to make sure it didn't happen again. We bunked up at the Shangri-La in Bangkok, and every time we hopped in a cab, the bellman handed us a little card with all our cab's information on it. Luckily, we never had to use it, but we thought it was a really solid move, and one that would be a lifesaver if we forgot something in a cab. It would have certainly helped us back in January.
These days, every traveler has probably encountered condos masquerading as hotel rooms. You know what we mean. For instance, we recently checked into a "hotel" in Turks & Caicos, that was actually a collection of condos rented out as hotel rooms when the owner is not there.
What's great about these “rooms” is that they are typically “suites,” with a layout closer to an apartment than a traditional hotel room (or even a traditional hotel suite). Though some properties of this type don’t offer all the amenities and on-site services (i.e. restaurants) as a hotel designed specifically for short-term guests, it’s nice having the full kitchen, living room, and multiple bedrooms, especially when traveling with a family.
But of all the positives we can think of when it comes to “condo hotel rooms,” wouldn’t you know, it’s the simplest thing that stuck out to us? During our stay at the Ocean Club Resorts on Turks & Caicos, we had a realization: Most standard hotel room windows do not open fully, and some not at all.
Although the property itself doesn't go much beyond your standard city accommodations despite its name, Berlin's Lux 11 Hotel in Mitte had a reverse housekeeping policy that perked our interest, one that had us wondering if it might be an industry solution to payroll and environmental concerns: Instead of regular daily housekeeping that comes unless you ask them not to, room cleaning only takes place if you ask for it.
The hotel spells out this policy on the back of the door as well as upon check-in, letting guests know that if they want housekeeping service, they have to hang a tag on the door prior to noon. In its note, Lux 11 explains that its method prevents against the problem of being annoyed by maids in the morning.