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Ritz-Carlton Hotels and Noise Top the 2007 Guest Satisfaction Survey Study

Where: United States

We've had it with thin walls and smoke. We also prefer Ritz-Carlton Hotels for our luxury trips.

That's according to the results of a JD Power and Associates Guest Satisfaction Survey, who surveyed 47,634 travelers to discover that the overall #1 complaint about hotels is noise and the best in service is the Ritz.

Hotel guests are also tired of cigarette smells, they like their free continental breakfast and most would really like to know if the hotel they are staying in has environmentally-friendly programs in place or not.

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