Tag: Hotel Noise

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True or False: A Noisy Hotel Will Upset Guests More Than Bad WiFi

September 26, 2013 at 2:58 PM | by | Comments (4)

The answer? TRUE.

We tend to do a lot of griping here about hotel WiFi--the cost of it and the speed of it--but there's another reason why guests may leave a hotel ticked off--noise.

Online hotel reputation management experts, ReviewPro, have found that noise is the most common complaint in online hotel reviews for 20 cities. And you know what? We totally believe it because we've found ourselves using the white noise app on our phone more frequently during hotel stays.

ReviewPro did some serious number crunching and review-site trawling to come up with these findings. They analyzed 2,532,461 consumer reviews published during the prior 12 months for 5,683 hotels in the following cities: Athens, Bangkok, Barcelona, Berlin, Brussels, Cape Town, Dublin, Istanbul, London, Lyon, Madrid, Melbourne, Mexico City, Milan, Moscow, New Delhi, Paris, Rome, Saint Petersburg and Sydney.

Interestingly, Cape Town had the best average online reputation followed by Melbourne and St. Petersburg. London and Rome, however, were below average. Eep. But also, not surprising.

After noise, complaints about elevators and smells ranked 2nd and 3rd. After that, air conditioning and heating systems were also given twice as many negative mentions as WiFi.

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Pipe Down! Premier Inns Install Noise "Meters" For Loud Louts

November 28, 2012 at 9:47 AM | by | Comment (1)

Allow us to introduce you to the newest passive-aggressive way hotels are attempting to cut down on loud guests: Noise detectors that let you know when it’s time to quiet down.

Premier Inn – a predominately UK hotel chain that offers discounts/refunds to guests who don’t get a good night's sleep – has installed the meters in the corridors of 620 of its hotels to crack down on late-night noisemakers.

“We asked our teams to come up with ideas about how we could reduce noise from other customers and they came up with some really novel innovations,” Chief executive Andy Harrison told the Daily Mail. “We tried giving rowdy guests lollipops when they come into reception after a night out to keep them quiet.’

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Next Time You're Looking For Peace and Quiet, Try Not To Check Into the Same Hotel As Woody Allen

December 28, 2011 at 9:00 AM | by | Comments (0)

If being woken up at midnight by a screeching clarinet isn't your cup of tea, then you might want to avoid staying in the same hotel as Woody Allen. The famous director—and part-time jazz musician—opened up to the LA Times in a recent interview about his unconventional clarinet practice routines.

When Woody isn't commandeering whole churches in Europe, or having his driver find a secluded street where he can then lock the doors and play undisturbed, he often relies on midnight practice sessions right in his hotel room. And when you're Woody Allen flying all over the world to shoot movies and attend premieres, finding time (and space) to practice can be difficult. Interestingly, Woody's never really considered himself that great of a musician. Which does wonders for his ego. But maybe isn't so great for his next-door hotel room neighbors...

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The Bellmen at The Muse Hotel Have Been Silenced

Go To The Hotel's Web 
  Site Where: 130 West 46th St [map], New York, NY, United States, 10036
May 20, 2011 at 9:02 AM | by | Comment (1)

It may take a little longer to get a cab at the Muse Hotel in Manhattan but your wait might be more peaceful.

The bellmen at the hotel have agreed to hand over their whistles, which have been a scourge on the neighborhood's ears for quite some time, even prompting the NY Times to write a story about the ear-shattering trills.

Now the paper is reporting that the hotel has given into the demands of the neighborhood and bellmen will instead flag down taxis the old-fashioned way--by waving their index finger in the air. Not surprisingly, the bellmen are unhappy about this.

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And This is the Problem With Hotel Helipads...

Go To The Hotel's Web 
  Site Where: 8555 Beverly Blvd [map], Los Angeles, CA, United States, 90048
April 4, 2011 at 12:31 PM | by | Comments (0)

Usually, we get pissed at the noise in hotels that's made by other hotel guests but never have we encountered a situation where the noise was coming from a hotel helipad, at least two times a day.

Hollywood douche honcho, Ryan Kavanaugh, the movie producer who heads Relativity Media had been commuting from his home in Malibu to his office in LA by helicopter (because he's far too important to commute with the plebes on the 10 we guess.)

That helicopter of his was landing at the Sofitel Los Angeles in West Hollywood, pissing off neighbors with the incessant noise (and we imagine it pissed off some hotel guests too.)

The neighbors eventually discovered that the hotel's landing pad was for emergency use only and reported it to the city. Kavanaugh has since stopped his helicopter commutes but the hotel is still keen on making use of their helipad.

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If a Hotel Bellman Whistles for a Taxi, Does Everyone Hear It?

Go To The Hotel's Web 
  Site Where: 130 West 46th St [map], New York, NY, United States, 10036
March 8, 2011 at 4:41 PM | by | Comment (1)

Gothamist complained about it. The New York Times ran a story about it. But just how bad is the bellman whistling over at Kimpton's Muse Hotel?

To be honest, not that bad. Sure, we'd love to buy into the hype and propagate rumors of a blood-curdling racket on West 46th St capable of driving insane any man within a ten-block radius. But it wouldn't be right!

On a whim, we stopped by last night to set the record straight. As we stood talking to an otherwise friendly Muse Hotel doorman (on the pretext of looking for cheap sushi in the area), we heard one of the whistles go off. "Did you hear that?" we asked casually, looking in the direction of the recent noise, "Was that a whistle? Kinda loud, wasn't it?" Gazing down the street, the doorman let out a perceptible sigh, and said, "Doesn't bother me."

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The Jane Hotel Ballroom Could Open Again Very Soon (But Will You Be Invited?)

Go To The Hotel's Web 
  Site Where: 113 Jane Street [map], New York, NY, United States, 10014
April 29, 2010 at 10:53 AM | by | Comments (0)

The infamous party ballroom at the Jane Hotel has been closed since last October when neighbors used social media (along with traditional complaint methods) to draw attention to the debauchery going on inside (loud music, smoking, too many taxis waiting on the street.) And while there have been reports before saying that the ballroom was ready to reopen, Gothamist says this time could be for reals.

he NY Times is reporting that after the Mayor’s Office of Special Enforcement shuttered the joint last fall, the Department of Buildings and mayoral officials have confirmed that the hotel has been granted a temporary certificate of occupancy which went into effect this week. Their place of assembly permit has also been approved.

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The Distrikt Hotel Addresses Drilling Noise and Other Service Glitches

Go To The Hotel's Web 
  Site Where: 342 W. 40th Street [map], New York, NY, United States, 10018
April 14, 2010 at 3:08 PM | by | Comments (0)

Yesterday, our hotel spy, Myra Ellen, told us about the drilling that interrupted her stay at the Distrikt Hotel as well as a few other glitches. The hotel had told us that they would accommodate any guests who complained about the drilling noise with a new room on a different floor. But today they wanted to address the other issues that our hotel spy had. Here is the Distrikt's full response:

The Staff and Management of Distrikt Hotel are distressed that we were unable to exceed the expectations of this guest as we have with so many others. While we strive to greet every guest at the door, we are disappointed that this and the check-in process was less than acceptable by our own standards.

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Drill, Baby, Drill: A Night at The Distrikt Hotel

Go To The Hotel's Web 
  Site Where: 342 W. 40th Street [map], New York City, NY, United States, 10018
April 13, 2010 at 9:25 AM | by | Comments (0)

See The Distrikt Hotel's Response to This Review Here

Our very own hotel Agent Zero returns with yet another review. Her not-real name is Myra Ellen and she's our version of Alex Goran who travels once a week for business, usually along the Eastern seaboard. Every so often, she'll be dropping in with her latest hotel and travel observations. In this episode, she tries out a new hotel in Manhattan.

The scaffolding obscuring the entrance should have been my first ominous clue as I arrived at the new Distrikt Hotel, on a dark block and an easy walk from Penn Station.

The doorman ignores me when I enter. I'm happy for one less polite but pointless exchange in my day, but when I overhear a desk clerk tell someone else who's checking-in about their breakfast options, while my desk clerk says nary a word about it to me, I realize what's going on: this is not my kind of place.

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Breaking News: Another Thompson Hotel in New York Gives a Guest a Quiet Night's Sleep

Where: 15 Gold Street [map], New York, NY, United States
April 2, 2010 at 1:27 PM | by | Comment (1)

Sorry, we're just not used to this. We actually can't even fathom this right now but on the heels of our Hotel Spy telling us that the Thompson LES gave her an uninterrupted night's sleep we find that in our HotelChatter Flickr Pool, a member has given us this review of Gild Hall:

I actually really liked the hotel as it was extremely quiet for NYC and the beds were great. The one downside was the room/bathroom size, which was a bit smallish.

Could it be that Thompson Hotels are growing up? When we stayed at 60 Thompson last May we were peeved by the bumping noise from the ThomBar but at the Hollywood Roosevelt the other night, we had no disturbances. Granted it was a Tuesday night and Teddy's was closed, but still, this isn't what we expect from Thompson. Not that we're complaining or anything!

What about you--have you had a shockingly quiet stay at a Thompson Hotel recently? Tell us about it.

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Sleeping in Lower East Side Peace at Thompson LES

Go To The Hotel's Web 
  Site Where: 190 Allen Street [map], New York City, NY, United States, 10002
March 29, 2010 at 4:03 PM | by | Comments (0)

Today, we welcome our very own hotel Agent Zero, the first in what we hope to be a larger network of hotel spies. Her not-real name is Myra Ellen and she's our version of Alex Goran who travels once a week for business, usually along the Eastern seaboard. Every so often, she'll be dropping in with her latest hotel and travel observations. And awwaaaaay we go!

I stayed at the Thompson LES recently and experienced a Manhattan nighttime first: silence.

True silence from about 11pm until maybe 7:30am. No street noise, no doors slamming or hallway clatter, no ruckus of any kind. I'm still bewildered by that and wonder if perhaps I was actually in a coma. It's hard to explain how rare this phenomenon is for me.

Where, I wondered, were the trucks? The sirens? The garbage trucks? And since this is a Thompson hotel, where was the thud-thud-thud of the lounge music? The answer: if it was there, we didn't hear it.

Ed. Note: Maybe the hotel really took the neighbors' complaints to heart.

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The W Fort Lauderdale Gets Cited for Noise Violation

Where: 401 North Fort Lauderdale Beach Boulevard [map], Fort Lauderdale, FL, United States, 33304
March 22, 2010 at 9:28 AM | by | Comments (0)

Uh-oh. This does not bode well for the W Fort Lauderdale. The Sun-Sentinel reports that the hotel's nightclub Whiskey Blue has been cited by the city for a noise violation. Specifically, the loud music can be heard by the neighbors after 11pm.:

The police have been called multiple times, city officials said. Most recently, on March 14 noise was heard wafting from the club after midnight, the city said.

We're guessing the rumored appearance of the "Jersey Shore" crew at the hotel over the weekend didn't really help with that noise violation ever. You know how those folks like to beat the beat!

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