Tag: Hotel Hell
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Worst Hotel Hell of 2011: Poop in the Sink in Palm Springs
It's what you've been waiting all year for--The 2011 HotelChatter Awards! We'll be bringing you the best and worst of the year all day today and part of tomorrow. Agree or disagree with our picks? Air your thoughts in comments below.
We've seen a lot of nasty stuff in our years of covering hotel stays but the sewage explosion that happened in a guest bathroom of the Spa Resort Casino in Palm Springs was by far one of the worst accounts we've heard, this year at least.
What was supposed to be a relaxing getaway turned into a shitty weekend, literally. Our afflicted hotel maven writes:
Saturday morn we ventured to downtown, which was the next street over. After a mere two hours of window shopping, we headed back to our room to get ready for the pool. However, as we entered our room, it smelled like a fart - you know the kind like rotten eggs that lingers? I though maybe my boyfriend forgot to flush and he was blaming me!
I took a peek in our bathroom and HOLY SHIT - LITERALLY. Our sink had diarrhea--a sewage explosion. It went off in our sink and showered our bathroom with, well, shit and other foulness.
Celebrity Scoop / Rihanna / London Hotels / Fairmont Hotels / Hotel Hell / → All Tags
Rihanna Floods The Savoy London (Rockstar), Apologizes (Not So Rockstar)
No, you wouldn't want it dripping here
So we already know that The Savoy London does an unexpected line in ironing boards, but we hope they also have plenty of umbrella-ella-ellas - because its latest celeb guest has apparently been setting the place awash.
No, not Matt Goss, 80s boyband English superstar-turned Vegas crooner who brought his Sin City show to the Savoy last month; no, we're talking Rihanna, who apparently left the taps running in her £2000-a-night suite after she performed on X Factor last Sunday.
Bed Bugs / Hotel Hell / Celebrity Scoop / X Factor Hotels / SImon Cowell / → All Tags
The Grafton On Sunset Has The X Factor, If By X Factor You Mean Bed Bugs
Sleep tight! Don't let the bed bugs bite. Ohh...
Bed bugs are never something we like to think about. Bed bugs at a posh hotel? Even less so. The NYC bed bug invasion crossing to the West Coast? It doesn’t bear thinking about.
So the news that the The Grafton On Sunset in LA might have infected the contestants of the X Factor with bed bugs is making us a little queasy.
According to that ever-reliable (cough) source the Mail Online, “at least four” contestants were bitten while they stayed at the hotel. They saw a doctor, were diagnosed with bedbugs and swiftly switched hotels:
A few of them were covered in bites, itching on their necks and legs. We didn't know what it was at first but we soon worked it out, it was pretty shocking.
Now we've all moved hotels and everyone's clothes have been cleaned.
Hotel Hell / Singapore Hotels / Boutique Hotels / Expedia / Hotel Showers / → All Tags
Don't Bother With The Club Hotel Singapore If You Like Hot Water
Maybe we don't want to be part of this Club anymore
You know the feeling. You get off a long flight to a far-off country, reach your hotel, feel the relief flooding over you as the place seems nice, and you’re checked into a nice room, and then hit the shower in an attempt to slough off the jet lag.
Hopefully, though, you won’t know the feeling that came next for a friend of ours last night when he checked into the Club Hotel in Singapore: the water was lukewarm. And stayed lukewarm while he ran it in the hope that it would heat up. It didn’t – and it still wasn’t hot enough to shower in.
At about 7pm, he called down to reception to let them know the water wasn’t hot. For two hours, they tried to fix it, to no avail. At 9pm, they offered to move him to another room – which had the same problem. They tried another – ditto. The staff told him there was a problem with the water heating throughout the hotel. No sh*t Sherlock.
Hotel Hell / Miami Hotel Mambo / Hotel Balconies / Hotel Takeovers / → All Tags
The Gansevoort Miami Beach is Neglecting Some of Its Hotel Rooms
The Gansevoort Miami Beach underwent some managerial woes nearly two years ago and it looks like the scuffle has started to affect the hotel rooms.
A HotelChatter reader sent us this note along with the following photos about the sad state of the rooms, particularly room 536. They write:
I just got back from the Gansevoort in Miami Beach. After some research, I found your article which may explain why our rooms were in such sad shape. While the public areas of the hotel are beautiful, the room seemed to be one of the forgotten ones. The balcony was pretty shoddy looking (see photos), a handle to the shower controls was constantly falling off. One of the electrical sockets didn't work. The phone was broken, and the coffee maker didn't work. There's more, but no need to go any further.
OpenThread / Hotel Bathrooms / Gross Hotels / Hotel Hell / → All Tags
Hotel Bathrooms: To Vent, Or Not To Vent?
When you're sleeping, living, snacking, and going to the bathroom in the same 300-400 sq ft area, it suddenly becomes important to find ways to make it seem like you've got all the space in the world.
Well, one surefire way to kill the illusion of space is that lingering bathroom smell. How do you avoid it? Should you just use the public bathrooms in the lobby? Pack a can of Air Freshener? If you and your partner(s) have to restrict bathroom use, the room might feel like a waste of money. You're a hard-working American, and you deserve full use of that bathroom! If only you could flick a switch to solve the problem....
Snapshot / Bruges Hotels / Belgium Hotels / Hotel Hell / → All Tags
Just The Sort Of Welcome Note You Don't Want To Find In Your Hotel
Not the kind of thing you want to see in the information kit in your hotel room: a notice informing you that mosquito nets are available at the front desk.
What makes it worse is that this wasn’t the steamy South, or somewhere exotic. This was our hotel room in Belgium. Bruges may be the prettiest town in Belgium, but even that won’t swing it a get out of jail pass when it comes to mosquitoes.
Luckily, we’ve just emerged unscathed after three days at the Grand Hotel Casselbergh, so it appears the hotel may just be being a little protective of its guests. Better safe than sorry, though.
Hotel Hell / Hotel Evacuations / Chicago Hotels / Hotel Pools / → All Tags
Who's Knocking On The Door At 7:30am?
It was a Tuesday morning just like any other in Homewood, IL. Birds were chirping. Cereal was being poured. Toxic pool chemicals were left exposed.
After showing up for a scheduled inspection at the Homewood Hotel, authorities discovered improperly-stored pool chemicals on the property, and quickly had to evacuate all 36 occupied guest rooms. At 7:30 in the morning. After shuffling sleepily onto the front lawn, guests were understandably irked. And even more so when the Fire Chief announced that it would take another four to eight hours for the hotel to be deemed safe again.
Hotel Closures / Hotel Hell / Belgium Hotels / Zeebrugge Hotels / Historic Hotels / → All Tags
Zeebrugge's Ghost Hotel Is Belgian Sadness In Microcosm
Among the printable things that make us gasp are unexpected sightings of grand dame hotels. So imagine the excitement yesterday when we were on a tram in non-descript Zeebrugge, Belgium, and caught sight of the corner of what looked like a huge old hotel. We got off at the next stop and ran back to the building.
And this is what we found: the shell of what had obviously once been a belle epoque hotel, but sadly gone to seed and renovated into what looked like apartments, from the for sale signs in a few windows.
A local informed us that it had indeed been a hotel, but that it had closed after the war, and been apartments ever since. And, rootling around online, we established that this started life as the Palace Hotel, Zeebrugge, then was later called the Residence Palace.
According to the garbled Google translation on this page, it seems that the hotel was built in 1914, just after the port of Zeebrugge was founded in 1907, to attract rich German cruise passengers stopping off on their way from Hamburg to America.
Hotel Doom / Hotel Openings / Hotel Hell / Gaza Hotels / → All Tags
Who's Checking Into The Gaza Ghost Hotel?
There are few things we like better than a new five star hotel. The al-Mashtal is a $45 million hotel on the Mediterranean with 222 rooms, marble floors, five restaurants and even a piano bar. So far so good!
Except this new beauty is likely to remain empty. And its pool, though pretty, will go untouched. Why? Well, not sure about you guys, but Gaza City isn't exactly the first place we go hotel-partying. According to Metro:
[The hotel's] drawbacks include the poverty of the local population, a complete lack of tourism and bans on serving alcohol and women using the pool.
Portland Hotels / Hotel Bicycles / Hotel Hell / → All Tags
Portland Really Loves Their Bicycles
Speaking of Hotel Bikes....
Last month, Jaunted let us know that Portland, Ore. was incredibly bike-friendly as evidenced by this sign in the airport. And this bike love extends to the city's hotels as this is what we found chilling above the entrance of the Benson Hotel.
So will bicyclists want to stay at the Benson? Maybe bikers of a certain age would be happy here at this older luxury hotel which has modern amenities but a more "traditional" hotel feel. Yet regardless of whether you like older hotels or pretty young things, we encountered two pesky problems during our stay that anyone would hate.
While we loved the large, comfy beds, the free WiFi, the lounge act on Saturday night and the Gilchrist & Soames amenities, we had some crazy issues with our room key in that it never worked again after we first used it. Not even after getting three new keys made. Ultimately, we had to be moved to a new floor at 9:30pm at night (with a baby in tow.)
Hotel Hell / Hotel Bathrooms / Palm Springs Hotels / Hotel News / → All Tags
'The Room Smelled Like a Fart': What Happens When a Sewage Explosion Ruins a Romantic Weekend
We've seen and heard various incidents of Hotel Hell here at HotelChatter over the years. But a sewage explosion in the bathroom that rained poop (the G-rated description) and "other foulness" all over a guest's belongings is seriously the worst one we've ever heard. Read on to find out how and where this heinous act occurred.
My boyfriend and I have had this mini-vacay booked at the Spa Resort Casino in Palm Springs, Calif. since February--without giving any thought or researching anything (because we had some discount coupons and the photos looked nice.) So we hopped in the car and escaped LA for the weekend....bored with 20 minutes left till we reached paradise, I decided to get on my trusty iPhone and check out Tripadvisor.com to read some long overdue reviews. I was amused by all the horrible reviews--I mean how shitty can it be?
We arrived to the resort around 11pm Friday night. Our room was decent, no Cosmopolitan by any means, but it got the job done. Big king-sized bed, AC was powerful and cool, TV was from the 90's and the bathroom was small, yet clean.
Saturday morn we ventured to downtown, which was the next street over. After a mere two hours of window shopping, we headed back to our room to get ready for the pool. However, as we entered our room, it smelled like a fart - you know the kind like rotten eggs that lingers? I though maybe my boyfriend forgot to flush and he was blaming me!
I took a peek in our bathroom and HOLY SHIT - LITERALLY. Our sink had diarrhea--a sewage explosion. It went off in our sink and showered our bathroom with, well, shit and other foulness.
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