Tag: Hotel Delays

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Baha Mar in The Bahamas is Not Taking Reservations Until September

May 4, 2015 at 1:09 PM | by | ()

UPDATE: The exact date of reservations shown as open for Baha Mar is September 8.

This latest delay from The Baha Mar Resort in The Bahamas is not surprising at all, given the resort's history of opening delays. But it is another setback for a hotel that had initially hoped to open in December 2014.

Right now, according to The Baha Mar's website, you can book a room at either The Baha Mar Casino & Hotel for $285 a night; The SLS Lux for $385 a night or The Rosewood for $520 a night. Those rates don't include taxes or the $43 a day resort fee. Which makes a two-night stay at the Baha Mar hotel, shown above, a pretty expensive one at $736.38 total.

And as is becoming routine for Baha Mar, the resort hasn't made any announcements about the new delay. People are still leaving comments on the Baha Mar Facebook page about their reservations. Check out this comment left on Saturday.

Even if The Baha Mar resort opens in September (and we really want it to), we still wouldn't take a chance on booking a room there until you've actually read reviews or seen pictures from people who have been inside.

[Photo: Baha Mar]

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SLS New York Won’t Happen Until 2016, But SLS LUX Is Coming to Miami

Go To The Hotel's Web 
  Site Where: Park Avenue & E. 30th [map], New York, NY, United States
May 4, 2015 at 9:25 AM | by | ()

Our comparison between hotel opening dates and blind dates turned out to be pretty prophetic in the case of SLS New York: the hotel would have stood us up big time had we counted on that February 2015 opening – and that’s after both 2013 and 2014 didn’t happen.

As much as scaffolding has been looking serious at the Park Avenue hotel, we can add another year’s wait to try the 190 rooms, rooftop with “killer views of the city”, and “unrivaled restaurant and nightlife concepts”: the hotel won’t open before early 2016. Bummer.

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As Baha Mar is Delayed Again Until July, Can They Recover From This Epic Opening Fail?

April 21, 2015 at 12:40 PM | by | ()

Yesterday our Chairman & CEO visited the reservations team to personally thank them for all their hard work over the last weeks. We second that notion! #oneteamonedream

Posted by Baha Mar on Thursday, April 9, 2015

An exclusive HotelChatter Long Read by John Buchanan

Last December, we awarded the Baha Mar Resort our decidedly un-coveted "Worst Hotel Hype of the Year" award after it quietly postponed its ferociously-promoted original opening date.

Shortly after that, Baha Mar insiders told us the resort would actually open on March 27. Progress! Except after three months of non-stop marketing and advertising hype about the new "Bahamian Riviera", across traditional and digital media--along with a special Grand Opening offer that included a $100 resort credit--Baha Mar delayed its opening again to May in a most spectacular way--by announcing the delay on Facebook two days before the scheduled opening.

Would-be guests flooded the Bahamian megaresort’s Facebook page with questions about their existing room reservations and plane tickets. A few even said they had no idea about the delay until they saw the Facebook post. Several seriously unlucky folks had less than 48-hours notice before leaving for the Bahamas.

We’ve not seen a mob mentality rage of this kind toward a hotel before. Indeed, angry customers are still leaving comments on the resort’s Facebook page, asking about their upcoming reservations for May.

After canceling its official grand opening weekend for May 5-7, and moving its general opening date yet again, Baha Mar is now accepting reservations for July 1-3, seven months after the initial December opening date. (And no, there was no official update on social media from the resort about the May opening being moved as well.)

To be fair, delays are to be expected when building new hotels, especially one as big as the $3.5 billion, China-funded Baha Mar resort which will have a flagship hotel and casino, two luxury hotels (Rosewood and SLS Lux) and a Grand Hyatt. But it is one thing to delay your hotel’s opening date before you’ve begun accepting reservations. It is another thing entirely to delay your opening just two days before the expected date without notifying your existing reservation holders.

One can only wonder--Will Baha Mar ever recover from this very public embarrassing setback? Will guests want to take a chance on booking a room for July? Will travel media, travel agents, meeting and events planners and other businesses believe Baha Mar when they announce their next opening date?

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W Amsterdam Opens Reservations, W Milan Delays Until 2017

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  Site Where: Spuistraat 175, Amsterdam, Milan, Netherlands, 1012 VN
April 14, 2015 at 8:28 AM | by | ()

W giveth, W taketh away...

Having ogled renderings of W Amsterdam a month ago, reservations for the 238-room hotel are now are finally live.

Opening date will be Monday, September 21, with a “Cozy Exchange” room (from 22 sq m / 237 sq ft) setting you back a clean €450 ($478) a night. Prepaying shaves just €10 ($12) off a night, which doesn’t really seem worth it for the flexibility you sacrifice. The “Exchange” reference we presume means the room is located in the 1903 Telephone Exchange building, as opposed to the former bank just across the street (go here for exterior shots of both).

From Cozy, the order is up to Wonderful and then Fabulous rooms, with Cool Corner, Studio, and Marvelous Suites before you get to Wow and Extreme Wow Suites – which we saw those renderings of. The Extreme Wow Suite gives 112 sq m (1,206 sq ft) of space and runs at €2,162 ($2,292) a night.

Actual photography of the rooms and suites is still to come, but we’re kind of surprised to read the intro text on the homepage of the hotel refer to the ability to “recharge with our W signature bed and a peek-a-boo shower”. Is that becoming an actual industry term now?

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The Baha Mar Resort in The Bahamas Delays Its Opening at The Very, Very Last Minute

Go To The Hotel's Web 
  Site Where: Baha Mar, Bahamas
March 30, 2015 at 8:55 AM | by | ()

We are disappointed to announce that the opening of Baha Mar has been postponed until May. While we were excited to...

Posted by Baha Mar on Wednesday, March 25, 2015

This is surprising and yet not surprising from the hotel we awarded with the Worst Hotel Hype of 2014.

The Baha Mar Resort in The Bahamas, a vacation destination that is to include a Rosewood Hotel, an SLS Lux property, a Grand Hyatt and the centerpiece Baha Mar Resort & Casino, has now pushed its opening back to May.

Originally, the resort complex was set to open in December, but missed that date and hoped for a May opening instead. But starting in January, Baha Mar began hyping up a March 27 opening, accepting reservations and promoting several opening day packages. Then, last week, just two days before it was due to open Baha Mar posted the above note to Facebook about the delay, leaving guests who booked non-refundable flights in the lurch during a popular Spring Break travel week.

According to the Miami Herald, Baha Mar places the blame for the second delay on the Chinese construction for not finishing the work in time. Whatever the reason for the delay, Baha Mar is now scrambling to deal with the fall-out. But they will have a very tough time saving face.

All you need to do is read through the barrage of Facebook comments on this post. Many of the guests were told they could be relocated to nearby Atlantis, only to find out that resort was booked during their dates. Other guests with reservations in April had no idea the delay was even happening until they saw the update in their Facebook feed. And many more are worried that the resort won't be open in May, which we think is a very real concern.

Here are just a few of the more than 600 comments on the Baha Mar Facebook page.

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Opening This Month: New Hotels for March 2015

March 4, 2015 at 10:56 AM | by | ()

Finding a hotel room is easy. Simply go on the Internet or use your smartphone and voila! You're booked. But if you are only interested in new hotels, then that's a different story. Luckily, you have us. And we're obsessed with new hotels. Here's a list of hotels that have opened or are opening this month (and a few that aren't going to make it.) Got a new hotel to add? Send it to us!


· PARK HYATT ZANZIBAR: The newest Park Hyatt hotel will open in Zanzibar on Stone Beach on March 12. There are only 67 rooms and suites at this hotel, making for an intimate experience. As JasonD told you in November, the architecture combines “Arab, Persian, Indian and European elements”, with the hotel “reminiscent of an exclusive Omani residence.” Rooms are currently going for $300 a night.

· BACCARAT HOTEL NEW YORK: The first hotel concept built around the French crystal brand, Baccarat, was set to open earlier this week on W. 53rd St., but according to the hotel's website, rooms will now open on March 9 for $879 a night for a grand classic king in seriously subdued white, black and gray tones. The mini-bars, however, are expected to be Baccarat bright red and filled with Parisian goodies.

· 1 HOTEL SOUTH BEACH: The first eco-luxe 1 Hotel is set to open in South Beach in the last week of March with rooms starting at $664 a night. Rooms will have reclaimed wood on the walls, natural poured concrete in the floors, overstuffed pillow on the couches, and peekaboo bathrooms. Chef Tom Colicchio is opening his restaurant downstairs while upstairs is a pool deck with similarly eco-luxe style cabanas and seating. Guests will also get goodie bags on arrival and seed bags at departure.

· BAHA MAR: The resort wonderland in the Bahamas will open three of its resorts on March 27--The Baha Mar Resort & Casino, The SLS Lux and The Rosewood at Baha Mar. Here's an idea of what you can expect from the room rates. But regardless of what hotel you book (a Grand Hyatt is also opening later in the spring), there is still a $40 a night resort fee, per day, plus tax.

· AC DC NATIONAL HARBOR HOTEL: As we told you last month, after opening in New Orleans and Kansas City, AC Hotels by Marriott will hit DC for their next hotel. The website is currently saying, "MARCH 2015" for an opening but we've plugged in several dates in March and no rooms were available. So don't be too surprised if this gets pushed to April.

· JW MARRIOTT VENICE RESORT & SPA: Another Marriott expected to open this month is the JW Marriott on Isola delle Rose, with 230 rooms, a spa, two pools (including one on the rooftop), two restaurants, and event space constructed from the former church that used to be on site. There is also complimentary ferry service to and from the central island of Venice. We found rooms for 288 Euros a night on March 23 but that price will go way, way, way up this summer.

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M by Montcalm Shoreditch Is Delayed until mid-April

Go To The Hotel's Web 
  Site Where: 151-157 City Road, London, United Kingdom, EC1V 1JH
March 3, 2015 at 8:55 AM | by | ()

The beginning of March should have allowed us to cross the first of our five London hotel openings for 2015 off of our list, but it was not to be: the M by Montcalm Shoreditch has been delayed until mid-April.

Where reservations had been moved up to March 1 previously, we’re now looking at April 14 as the first day to stay at Montcalm’s “manifestation of glory”. Rates have crept up slightly with the six-week delay, starting at £187 ($289) a night rather than £170 ($262) before.

Room descriptions continue to ramble on about Deluxe Twin rooms that have “a super comfortable king size bed” (?), that “ooze personality”, and are designed with “oodles of luxury”. Two new photos have shown up, which we will say make those rooms look slightly more appealing than before.

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The New York Edition Hotel Will Open in May, With a Three Month Opening 'Festival'

February 25, 2015 at 2:07 PM | by | ()

The long-awaited, eagerly anticipated New York Edition, inside the historic Clock Tower building at Madison Square Park, is going to need a little bit more time.

After reservations for Miami opened last fall, word was that the New York Edition would open in April, but looking at the hotel's website today, we found this:

JUNE. But don't put away your Platinum Amex card just yet.

Master hotelier and Edition visionary, Ian Schrager has told HotelChatter that the hotel will actually open on May 11, with a grand opening on May 12. He promises this will NOT be a soft opening but that the hotel will be "totally ready." Even better, Schrager said there will be a "three-month festival of events to celebrate. This completes the trilogy of three hotels originally owned by Marriott: Miami, London and NY." (These hotels are actually being sold off now.)

Sad as we are about even a slight delay, this is probably a smarter time to open. I mean, have you seen New York lately? With the kind of winter they are having, it's better to wait it out. So May will be the perfect spring awakening. The days will be longer, the skirts will be shorter, the sweaters will be thinner, and most importantly, the moods will be happier. But you better hope your wallets are thicker.

Rates for a 265-sq.ft. superior room at the New York Edition will start at $725 a night, which is actually in line with many high-end luxury properties in NYC. A gorgeous-looking Loft Suite is going for $1,000 a night and has views of Madison Park. Whatever the room, all guests will get free WiFi, bottled water and no doubt, a crazy cool curated minibar.

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The Reverie Saigon Is Gradually Peacocking Its Way into Reality

Go To The Hotel's Web 
  Site Where: 22-36 Nguyen Hue Boulevard, 57-69F Dong Khoi Street, Ho Chi Minh City, Vietnam, District 1
February 16, 2015 at 9:04 AM | by | ()

Last time we checked in on the Reverie Saigon, Ho Chi Minh City’s forthcoming hotel that’s so luxurious it will make you wilt, the website was showing availability from 1 February, and we got all optimistic.

A little too optimistic, as it turns out, as the opening has now been pushed back to May/June. But forget about silly opening dates, and let youtself be dazzled. Here’s a new picture, bringing new meaning to the word “peacocking”. No wonder it dares to call itself “the boldest expression of opulence to debut in Vietnam, ever”. Not even sure it needs to qualify itself with “Vietnam”.

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We're Now Entering High Season in Miami...For New Hotels

February 9, 2015 at 1:09 PM | by | ()

These beach chairs won't be empty for long.

It is officially high season in Miami, not just for visitors but for new hotels.

We are only weeks away from the start of several major hotels opening in Miami such as 1 Hotels (now opening March 13), Element Miami Doral (March 5), Aloft South Beach (which has been delayed until April 16), AC Hotels by Marriott (April), Hyatt South Beach, the Washington Park Hotel and Nautilus, a Sixty Hotel.

But there are even more hotels coming to Miami (in fact, Miami has the 4th highest number of hotel rooms under construction, according to the a recent occupancy report.) We've heard that a Generators Hotel/Hostel concept will be announced soon in Miami.

Meanwhile, an NY-based developer, Sonny Bazbaz, who had a hand in developing The Cosmopolitan in Las Vegas, is hoping to open a mixed-used project in the Wynwood Arts District that will have 79 hotel rooms.

Oh and let's not forget JDV Hotels too. And remember, there are old hotels that are reinventing themselves as new hotels like the Hotel Croydon at 38th and Collins.

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Mama Shelter Los Angeles Probably Won't Make That February Opening Date

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  Site Where: 1557 Wilcox Avenue [map], Hollywood, CA, United States
February 3, 2015 at 2:11 PM | by | ()

Mama Shelter is expected to open their Los Angeles location in February, which HELLO!, is this month, but judging from these snapshots we took yesterday, we're going to have to say, "Non."

The site, a block south of the happening Hollywood Boulevard, looked very much like it did in August, except there was some serious filming going on (maybe TV, possibly a movie.) Upon getting closer to the building we could see that significant work has been done on the facade and that serious construction is continuing on the inside.

So progress is indeed happening, but a February opening is laughable. This mama is going to be late! Which is typical of Hollywood stars. Ugh.

However, Mama is looking for some Mama's helpers as evidenced by this jobs posting. Looks like they still need a sales manager and an F&B director. Interested?

You can read more about what this Mama Shelter will be about here.

[Photos: HotelChatter]

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Aloft Manhattan Financial District is Grounded for Another Month

Go To The Hotel's Web 
  Site Where: 49-53 Ann Street [map], New York, NY, United States, 10038
February 2, 2015 at 1:51 PM | by | ()

The newest Aloft Hotel for Manhattan--the Aloft New York Financial District--was set to debut this week (according to our Master List of Hotel Openings) but now the fun, select service hotel from Starwood Hotels will open instead on March 5. This is a bummer but not surprising given Starwood's regular delays.

If the March 5 opening date still holds, then guests can expect all the usual Aloft accoutrements like funky but comfortable rooms; the w xyz bar and lounge; the re: charge gym; the re: fuel 24-hour pantry for quick bites; free WiFi; and a slightly north of Wall Street location, across from a Pace University campus and about a 15-minute walk to the September 11 Memorial and Museum.

However, we wouldn't put all our money into booking a room just yet. The website says the hotel will open on March 5, with reservations being taken for June 5. Eep. In the meantime, there's always the new Residence Inn. Or you know, one of the many other Starwood properties in Manhattan.

[Photo: HotelChatter]