Tag: Hotel ButlersView All Tags
If scent truly is the strongest evoker of memories, then Rosewood Hotels & Resorts is sure to create some new ones with this “smelly in a good way” addition to their amenities package.
Earlier this year, the luxury hotelier unleashed its Fragrance Butler Program on the world, making one’s travel experience just a wee bit easier and a lot more refined. Nine of its properties – from Vancouver to Jeddah – are currently participating in the program.
Here’s how it works: You’ve just flown from New York to Vancouver – that’s almost 2,500 miles – and you’re feeling rather weary and, let’s just say it, not as fresh as you might like. But you have exactly one hour to check into Rosewood’s Hotel Georgia, get settled, and be at your first engagement. You pretty much have to choose between a decent shower or a decent nap. If you’re like us, a nap always comes first (‘cause hey – how many showers in one day can one person possibly need?).
Hotel Picnics / Hotel Butlers / Hotel Amenities / Andaz Hotels / Mandarin Oriental Hotels / Manhattan Hotels / Hotel Food / → All Tags
A look at the Andaz basket: raspberries and a baguette, what else do you need?
Normally, you'd think a simple picnic in the park would be a more economical undertaking than, say, dinner for two at Asiate (Mandarin Oriental's ritzy 35th-floor restaurant). But you'd be wrong. This summer, two of Manhattan's classiest hotels—Mandarin Oriental and Andaz Fifth Avenue—are offering up separate picnic packages to guests. And with classy baskets and classy food, come classy prices (read: expensive). But then again, this is Manhattan.
So if it's a picnic you're dead set on, great. Now ask yourself is it an Asian-inspired feast, or something more continental—like caviar and blinis—that you're craving?
On the heels of the InterContinental's bodacious new iPad app, we have another luxury hotel brand going above and beyond the call of duty to serve its guests in a high-tech manner--The St. Regis New York, which has just unveiled its own E-Butler program.
The program is actually a mobile app that is available from the iTunes app store for free. Guests can download it prior to arriving at the hotel and then once they arrive, they can start communicating electronically with their butler. See an example of a butler-guest chat above.
The app also features an "Insider's Guide" from New York's various personalities such as Vogue's André Leon Talley, fashion designer Jason Wu, chef Alain Ducasse, architect David Rockwell and the Village Voice's Michael Musto. These folks have all chipped in with their favorite shops, restaurants and city landmarks and the app does a nice job of organizing their picks simply and on Google Maps as well.
And of course, anytime a guest wants to book one of these recommendations, they can do so directly through the E-Butler.
Ah, it's just like Upstairs, Downstairs! While Todd English is holding court with his new food hall down in the basement, the men in white gloves upstairs at The Plaza are getting ready to give you the business. That is, the hotel has just introduced its new Business Butler Package.
In a world of Foursquare and Twitter, and hotel technology that means we don't even have to talk to anyone if we don't want to, the idea of a butler is so quaint, isn't it? But, hell, if a man in a frock coat wants to run us a bath, plump our pillows and give our Louboutins a polish, we're not going to argue.
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You think this picnic looks posh? You aint seen nothing yet
How often have you been lugging round various bags containing food, shopping and whatnot, and wished that you were rich/celebby enough to have someone to carry it for you?
Well now, for an hour or two, you can do that. The Lanesborough’s new Butler Picnic experience will treat you like a richy for one lunchtime only.
From now until August, you can have a consultation with a butler about what kind of food you want for your picnic, then set it up in Hyde Park, serve it, and deal with the mess after you’ve done your worst.
We’ve heard of room valets and private butler service at fancy resorts, but this is the first time we’ve heard of a Berry Butler. That is just the position that was created to celebrate “National Berry Month” in July, however, when the Loews Coronado teamed up with Driscoll’s Berries.
Every Friday and Saturday until August 1, the Berry Butler will be at the hotel greeting guests with fresh berries, teaching kids to make fresh smoothies, hosting berry tastings with Loews’ executive chef, Marc Ehrler, and conducting adult cocktail (and kids’ mocktail) classes with the hotel’s mixology team.
Beijing Hotels / Olympics 2008 Hotels / Hotel News / Raffles Hotels / Concierges / Hotel Butlers / → All Tags
While we are sure golden-boy Michael Phelps is safely ensconced in the Olympic village somewhere, far, far, far away from any distractions that could derail his eight golden medals quest, the International Olympic Committee is kicking it at the Raffles Beijing Hotel.
And they aren't shy about letting you know that either. In fact, there's a press release on this which says that Raffles recruited the best of its employees from around the world to serve at the hotel during the Olympics:
In preparation, Raffles Beijing, which has 100% occupancy during the Olympics, has undergone more than 1,500 hours of Pre-Olympic preparation training since March 2008.
At an average price of around $2,300 a night, the seven-star Town House Galleria in Milan has got to be fairly exclusive. And it is. Every guest even gets allocated their own personal butler, who is responsible for all manner of duties designed to make your stay more comfortable.
Basically, your butler will do anything for you. Craving a particular kind of chocolate bar? They'll run out and grab one for you, or a whole bag full. Needing tickets so you can skip the queue at any Milan attraction? No worries at all.
The butlers at Town House Galleria are also available to take care of all the needs of your small dog (large ones, apparently, are not included).
Speaking of hotel butlers, we came across this snapshot of the Ritz-Carlton South Beach Tanning Butler Malcolm, who we were first introduced to back in December in our Miami Guidebook series. This shot however was taken last August probably before Malcolm got his cool Chanel sunglasses and his deepened tan.
Sophisticated diners know how to pair wine with food. Increasingly, sophisticated hoteliers know how to pair guests with butlers. Yes, butlers, those silent but obsequious senior servants commonly associated with the royal family and other stratospheric life-stylists, are on the rise at luxury hotels. You rang? Preferred Hotels & Resorts is tauting reinvented butler service at several properties.
Essentially floating personal assistants, the butler staff at The Lanesborough in London is on call 24/7 to pamper and problem-solve. The 23-butler staff carries wireless hand-held devices that allow guests to send their requests from parts afar.
If your meeting's running late, ping! A butler will move back your dinner reservation. If you arrive ahead of your luggage, ding! The butler staff will go into high gear.
Need something to wear to, say, dinner at Buckingham Palace? One guest recently did. The Lanesborough's butler staff summoned Sloane Street boutiques to deliver a selection of dresses. Ditto jewelry from Graft.
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Kids might possibly get a kick out of the Ritz's "tanning butler", Malcolm, who spritzes sun tan lotion around the pool Thursday through Sunday 11 to 3. Sounds silly, maybe, but Malcolm is one of those miraculously extroverted and charming persons who make this seem natural and fun. You may even end up buying a tanning butler t-shirt, like the one he wears, from the gift shop.
Judging from this picture of tanning butler Malcolm, we are sure that not just kiddies would like to play around with him either. Ahem...how much does it cost to stay there again?
· Malcom, the Tanning Butler at the Ritz-Carlton South Beach [HotelChatter Flickr Pool]
And apparently ski butlers seem to be so yesterday as the hotel offers a Ski Doctor on staff. And no, he doesn't set your broken bones or treat your sprained ligaments. John Clendenin is billed as "Aspen's Famous Ski Doctor" and is a pro to the stars that come into town for lessons.
It is two days of intense instruction, and access to a private snowcat, which offer you the best backcountry skiing in the world.
When you're done on the slopes with Clendenin, the package includes a gourmet lunch at Cloud Nine Bistro, an après-ski massage at Remède Spa and you can take home a limited edition of Head skis. Total cost is $6,000 per guest which includes along with ski doctor time, two nights in a suite and gourmet breakfast served by your St. Regis Butler daily.
Call 866-716-8135 for reservations and ask for rate code SRSNOWA.