Tag: Hilton Huanying

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Hilton Huanying is Taking Off, Here's What Chinese Guests Can Expect

March 24, 2015 at 2:51 PM | by | Comments (0)

Back in 2011, Hilton Worldwide began welcoming the emerging class of Chinese travelers with their Hilton Huanying program, which itself means “Welcome” in Mandarin. In the nearly four years since it was introduced, the program has grown from 30 Hilton hotels to 113 in 32 countries and 65 cities. Hilton Huanying has also "huanyinged" over a million independent Chinese travelers at not just Hilton Hotels but also Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts and DoubleTree by Hilton.

Because of this popularity, and the expected growth of Chinese travelers around the world (to about 200 million travelers by 2020), the offerings of the program are expanding as well.

When it first launched, Hilton Huanying gave Chinese guests a welcome letter in simplified Chinese at check-in, tea kettles ands slippers placed in the guest rooms, dedicated Mandarin channels on the TV, along with a few traditional Chinese breakfast offerings downstairs such as congee and dim sum.

Today, guests will still get all of the above but the breakfast offerings have expanded and more importantly, Hilton will offer 24-hour translation phone service in case a Mandarin-speaking Hilton team member is not on site.

Best of all, the program is at no extra cost to the Chinese traveler. Not a bad deal.

Below are some photos of what the Huanying presentation looks like at the Hilton San Francisco Airport Bayfront Hotel and the Hilton San Francisco Union Square, a property that sees around 800 Chinese guests within a specific three-week window, and many more throughout the year. This Hilton Hotel was also one of the first Hiltons to begin offering special services for Chinese guests in 2008. These services later made up some of the official components of the Hilton Huanying program.

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Hilton Hotels Unveil Limited-Edition Slippers from Designer Vivienne Tam

Where: China
August 9, 2012 at 11:04 AM | by | Comments (0)

It was just a year ago that Hilton Hotels rolled out the red carpet for Chinese travelers with thier Hilton Huanying program. Now today, the brand is celebrating, um, celebrating its Chinese guests with a special limited-edition pair of of "Water Dragon" slippers designed by fashion designer Vivienne Tam.

The slippers are available only for one month exclusively for guests of the Hilton Huanying program which is in place at 70 participating hotels in 23 countries.

But if you aren't heading to any of these places any time soon, don't fret. The slippers will be for sale for $28 on www.hiltontohome.com while supplies last.

Here's a description of the slipper:

The stylish slippers feature a mirrored design of two intricate inward-facing blue dragons swimming in a turquoise "sea" - a common symbol of optimism, harmony and fulfillment in Chinese culture. Featuring rich shades of blue inspired by the Hilton Hotels & Resorts signature color, the slippers celebrate the Year of the Dragon and are available in a men's and a women's size and made of soft terry cloth, plush cushioning at the toe and a textured sole.

We've been known to swipe a pair hotel slippers (or two) during our stay but these are so cute, we'd definitely cough up $28 for them. Keep reading for how to get your own pair!

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These Days, It's Good to Be a Chinese Hotel Guest

July 11, 2011 at 12:35 PM | by | Comments (0)

Starwood Personalized Travel's tea cup and amenities menu translated to Chinese.

Today both Hilton Hotels and Starwood Hotels have let the world know that Chinese hotel guests are very, very, very important. After all, according to Starwood, the number of outbound Chinese travelers is expected to top 100 million by 2015. That's a whole lotta money, er, bookings to grab!

Hilton is opening their arms to Chinese wallets, er, guests with their Hilton Huanying program which gives Chinese travelers at participating Hilton Hotels (only 30 at the moment) various tailored amenities and services. These include a front desk team member who is fluent in Chinese along with amenities like a Welcome letter written in Chinese, tea kettles, Chinese teas, slippers and dedicated TV channels up in the guestrooms.

The program (which means Welcome in Chinese) also offers guests Chinese breakfasts with two varieties of congee with condiments; fried rice or fried noodles, dim sum selection, fried dough fritters (crullers), hard boiled eggs, fresh fruit, Chinese tea and soy milk. The breakfast will also include Chinese culinary utensils like chopsticks, chopsticks holders, Chinese spoons and a soy sauce dish.

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