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The St. Regis Aspen Has No Qualms About Charging Joe Sharkey Cancellation Fees

Go To The Hotel's Web 
  Site Where: 315 E. Dean Street [map], Aspen, CO, United States, 81611
October 14, 2008 at 9:15 AM | by | Comments (5)

Joltin' Joe Sharkey, the NY Times Business Travel columnist, is not excused from hotel cancellation fees. In his recent column, he gripes about having to cancel a business trip to Aspen where he was going to attend an aviation conference.

He had booked two nights at the St. Regis Aspen which had negotiated good rates for the conference of $414.29 for two nights.

Yet when Sharkey had to cancel the day before, the hotel told him that they would have to charge him the "whole enchilada" because he had missed the cancellation deadline which was two weeks prior.

Had I known that the St. Regis in Aspen confiscated the full two-day rate, I would simply have made a reservation elsewhere.

Not even speaking with a Starwood rep got his money back. Sharkey then went on to interview our old friend Scott Booker of Hotels.com who shed light on some of the fees that hotels are charging these days.

Still, none of this helped good ole Joe who was out $714.29 from a business trip (that's including his airfare) that he didn't take.