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Thompson Hotels Walked Us and We Liked It

We typically wait until the last minute to book our hotel rooms. Call it poor planning, a genetic pre-disposition, procrastination or absent-mindedness, but that's just what we do. So last Tuesday, we were surfing around Hotwire to find a hotel room in New York for the following night.

We took a chance on the site's blind booking process--otherwise known as hotel roulette--and after doing extensive research on BetterBidding.com, we were confident that our four-star hotel in downtown was Gild Hall. And we were right. Even though we could have booked online at the Thompson Hotels website for about $10 more, it was more fun to do the Hotwire thing.

Except when we arrived at the hotel at around 10:30pm, we were told that the hotel was full-up and that they would have to send us to a sister property. Ugh.

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Hotel Hell / Hotel Video Tours / HotelChatter Reviews / Viva Vegas / Getting Walked / → All Tags

Inside Caesars Las Vegas Augustus Tower: Checking-In

Where: 3570 Las Vegas Blvd S [map], Las Vegas, NV, United States, 89109

We want to make something clear upfront: Caesars Palace Las Vegas Hotel has a great nightclub, some tasty restaurants, and the best sports book on the strip.

Yet while we know check-in mix ups can happen at any hotel, when they happen late at night--after a long flight--you tend to not be quite as forgiving.

Luckily, you get to learn from our experience so the next time a Vegas hotel tells you your reservation is not good, our sister site VegasChatter has got your back. Oh, and of course, our full review, which focuses on the aforementioned check-in incident is below.

Check In
Sometimes you check into a hotel, reservation confirmation code in hand, but the hotel doesn't have a room for you. So what do we expect in this situation? A comparable room. That is it. Apparently Caesars doesn't feel the same way.

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