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Will Hyatt Hotels get new lobby "Smartboards" and other tech toys like these?
It looks like Hyatt Hotels is finally getting serious about their technology offerings. Late yesterday, the hotel group appointed Alex Zoghlin as their first-ever Global Head of Technology. You may know Zoghlin from another job he held--as founder and first employee of Orbitz.com, the online travel agency.
Now at Hyatt Zoghlin will be in charge of "all aspects of Hyatt’s technology platform and systems" and will be responsible for "rapidly deploying innovative technology solutions to enable superior guest experiences."
While we're picturing a James Bond-ish role like Peninsula Hotel's version of Q, where new in-room technology gets pioneered in a secret lab outside of Hong Kong, the reality is the job will probably deal with Hyatt's reservations systems and possibly new smartphone and tablet apps. We will also probably see more tech offerings like the ones recently installed at the Hyatt Regency in Chicago which now has 106 plasma TV monitors in the lobby and 800 wireless access points throughout the hotel.
Still, we won't give up hope there could be some newfangled tech gadgets at Hyatt Hotels in the near future. Perhaps one to ensure that housekeeping does not bust in on you while you're half-naked?
[Photo: Chanize Thorpe for HotelChatter]