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Missed Wine Hour? Kimpton's Got You Covered With a Free Coupon

August 5, 2014 at 2:16 PM | by | ()

Wine hour at the Hotel Monaco in Philadelphia

By now, Kimpton's signature hosted wine hour between 5 and 6 p.m. for hotel guests is no secret, and it's one of the best efforts around when it comes to perks included in a stay. Not only because you get a few glasses of free wine, but because it's a chance to meet other guests and get a feel for the hotel's personality.

With that in mind, you can imagine that many guests make it a point to attend. On a recent stay at the Hotel Monaco Denver, we were bummed when our schedule didn't allow us to check into the hotel until about 6:30 p.m., after the wine hour had ended. But without any prompt or mention of wine hour from us, Kimpton threw out a solid gesture we never expected: The front desk agent acknowledged we had missed wine hour, and then offered us a coupon for a free glass of wine at the hotel's restaurant, Panzano.

A little surprised, we inquired. Turns out, if you miss wine hour at a Kimpton, whether it's because you check in late or because you're out enjoying yourself, you can ask for a voucher at the front desk that will get you a free glass of wine at the hotel bar or restaurant.

Even if you don't like wine as much as us, you've got to be impressed by that level of service and initiative. It allows guests to enjoy their time in the city and also get the full value of their stay, something that is very few and far between these days.

So, next time you're arriving late or enjoying an evening on the town, don't fret. A glass of wine will be waiting when you're ready to return.

[Photo: HotelChatter]

Will stayed at the Hotel Monaco Denver as a guest of the hotel.

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