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The Verdicts Are In For Peninsula Paris, And They're Mixed

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  Site Where: 19 Avenue Kleber, Paris, France, 75116
August 19, 2014 at 10:02 AM | by | Comments (0)

It’s been open a full two weeks now, and although we haven’t quite found the $1000 to stay at Peninsula Paris (give us another week or 500), others have – and a newspaper has checked it out too. Here’s what they say about the $999,000,000 project.

The 26 TripAdvisor reviews are mixed, leaning towards the negative – though a good tranche are from people who’ve just eaten, rather than stayed at the hotel.

The good:
· Comfortable beds;
· Spa tubs in the bathrooms;
· Sublime public areas;
· Free WiFi;
· Free chauffeur service in a BMW750i after 7.30pm;
· Large rooms;
· The iPads which control everything in the rooms;
· The view of the Eiffel Tower from rooftop gourmet restaurant L’Oiseau Blanc.

The bad:
· Unfriendly service (in a French hotel? Quelle surprise!);
· Inefficient service;
· The iPads which control everything in the rooms (not everyone finds them easy to operate);
· Poor spa treatments;
· Mediocre food at L’Oiseau Blanc.

The French reviews are more damning than the English ones, and it’s interesting that they focus their ire on poor/rude service – surely they should be used to it by now?! (Joke, kinda.)

Meanwhile, the Sunday Times reviewed it this weekend. Susan d’Arcy’s verdict: stunning public areas (“20,000 pieces of gold leaf have been applied throughout the hotel to create gilding that would have dazzled the Sun King himself”); and the L’Oiseau Blanc is “gorgeous” and has a nicely relaxed dress code. However, she didn’t like the Cantonese restaurant, LiLi (or its prices), and the rooms “are plush but underwhelming”.

Reading between the lines, we’re impressed by the tech side of the Peninsula – nail varnish dryers in the rooms, photos of the room service offerings on the iPad, oscillating Japanese toilets and, of course, free WiFi. However, we agree with Susan d’Arcy that the rooms look a little luxury-by-numbers in comparison to the astonishing public areas. The standard of service is obviously a problem (there are a couple of shocking anecdotes about rude staff on French TripAdvisor), but at least that’s something that can be sorted. In the meantime, the “Début” deal is valid for stays until the end of August, and starts at “just” €750 ($1001) for a superior room and breakfast. After that, they leap to €1095 ($1461). If that's out of your league, cocktails cost around €25.

[Photos: JasonD for HotelChatter]

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