What We Liked
· The incredibly fast WiFi which worked all the time in all the areas.
· Multiple places for sitting down and socializing. The lobby level features the small Kaitek bar that serves coffee in the morning and drinks at night, along with plenty of curated social spaces and little nooks to either read books, watch TV or check your email. (Here is also when the free WiFi was a big bonus.)
· The food. Below the lobby level is the D-Bar and the restaurant, Catae, which is helmed by executive chef Mariano cid de la Paz, who previously spent five years as Executive Chef at Faena Hotel + Universe in Buenos Aires and five years at Ferran Adria's famous El Bulli restaurant. Catae does breakfast, lunch, dinner and room service and it's all phenomenal. There are some Chilean specialities as well as some American comfort food (club sandwich, anyone?)
· The functional furniture in the guest room. Aside from having outlets easy to reach and to see, we liked the luggage shelf built next to the desk and the dresser so we could have easy access to our belongings without having to drop the suitcase in the middle of the floor.
· The bed. Spacious and comfortable with lots of pillows. That's all we ever need.
· The Tokyo Milk toiletries, which kept our skin and hair from drying out. Always a major accomplishment for a hotel toiletry.
· The Staff. Everyone was friendly and knowledgable about the hotel and the area.
What We Didn't Like
· The full-length mirror was behind the armchair which made it impossible to see how you looked unless you moved the chair out of the way.
· The make-up mirror in the bathroom was hard to reach and see.
· No robes or slippers in the closet.
· The location is in the posh but residential Vitacura neighborhood which is far from the city center. However, there is a massive mall two blocks away with high-end luxury shops, American chain stores and restaurants and plenty of Chilean retail stores.
Rates at The Renaissance Santiago start at $215 a night. The hotel also has a small pool and patio out back that will officially open in October when the weather get warmer.
[Disclosure: Juliana paid a media rate of $172 a night during her stay.]