What Do You Think About This Berlin Hotel's Housekeeping Policy?
Although the property itself doesn't go much beyond your standard city accommodations despite its name, Berlin's Lux 11 Hotel in Mitte had a reverse housekeeping policy that perked our interest, one that had us wondering if it might be an industry solution to payroll and environmental concerns: Instead of regular daily housekeeping that comes unless you ask them not to, room cleaning only takes place if you ask for it.
The hotel spells out this policy on the back of the door as well as upon check-in, letting guests know that if they want housekeeping service, they have to hang a tag on the door prior to noon. In its note, Lux 11 explains that its method prevents against the problem of being annoyed by maids in the morning.
It's definitely true that it's a solution to being woken up too early, but it also raises questions of sustainability and personnel as well. We know that hotels typically don't wash sheets and towels unless the guest asks for it, which is still the case here. But, you have to figure there's a high probability that the hotel ends up cleaning less rooms, meaning less cleaning products and less labor on a whole.
We're curious as to what you think of this approach. Does having to ask for room service seem like an inconvenience? Or does it seem like a reasonable approach in today's hotel climate?
[Photo: Will McGough]