Last May, The Hotel Zaza in Dallas added a fiber data network at all three of their hotels, solely to make their guests' internet experience one of the best out there. Hotel president Benji Homsey said at the time:
We want every Hotel ZaZa guest to have the best, from coverage and access points to best of breed fiber data network to the newly installed bedside power docks in every room.
A manager at The Emblem Hotel in Prague must have ESP because he emailed us the day before our WiFi report went live with this endearing message:
You inspired me to such an extent that it's taken me a few months (we opened our hotel in September/October last year), but I have finally managed to drill all the way to the mainline and as of this week we are now offering all of our hotel guests the fastest hotel wifi in the world and it is all free (last weekend, with a 60% occupied hotel - we have 59 rooms - we had an average speed of 200 Mbps upload and slightly faster download). I know it's only in little old Prague, but as a traveller and hotelier, I like to think that I'm doing my bit.
We're still patiently (somewhat) waiting on Virgin Hotels to open but the hotel brand has already made free WiFi a priority, no loyalty program needed. Douglas Carillo, Virgin Hotels VP Sales and Marketing, told us last year:
" We already love our guests so much that we plan to give them all the tech amenities they need -- starting with wifi that is secure, reliable, fast, and free."
And we love this quote from Andrew Zobler, CEO of The Sydell Group, so much that we think it bears repeating:
"To charge for WiFi is just terrible. It's like charging for water, something you just don't do."