"The purpose for the phone call from our IT was to ask what wasn’t working as the whole system runs off IP technology which is remote and not isolated to the individual TV itself. All fixes are done behind the scenes unless the unit itself is faulty." A high-tech hotel with which we're not used to playing.
Design Aesthetic at The Bar:
"The Bar is intended to have a lot more done to it but with some build delays, we are refining this area through March." We can't wait to check back on the "refinements."
We didn't get an immediate response about the WiFi firewall, but we hope the property is aware of the issue and is working on a fix. On the whole, we're happy that the manager actually took the time to respond to our concerns and it gives us more hope for the new property.