Not surprisingly, the directness and generality of the above have raised the eyebrows of many. But VisitBritain said that it had only profiled the overseas markets in order to provide the best possible service, not to cause trouble.
In all fairness, the report also had some pretty practical advice, such as that when it comes to Australians, hotels should "remember that they may have not slept for 30 hours and could show signs of intolerance," or when "planning an itinerary for Australians, do not make it too intensive for the first few days."
Good effort, but chalk this one up to bad bedside manner for Britain. We have our fingers crossed that there was a line in there about not treating all residents of a single country the same, to properly feel them out before making assumptions. Given our so-so reputation abroad, we Americans should certainly hope so!
[Photo: Langham Hotels/Facebook]