And the US? Well, turns out we are some toe-tapping guests:
On the other hand, guests from the United States appeared to be far less patient than all the others. Taking check-in times as an example, satisfaction levels for guests from the United States dropped noticeably after a wait time of just five minutes, while guests from Japan allowed an average of 30 minutes before expressing considerable reduced satisfaction.
For international hotel brands, this type of information is invaluable. Location and price are the main concern worldwide, but hotels that wish to be international draws or that cater to specific markets can take the next step by understanding the needs of those from afar.
So, next time you're in Japan and are wondering why the check-in process is taking so long, now you'll know that it's just you! Chime in about your preferences on Facebook, Twitter, or the comments below. Beyond price and location, what's most important to you?
[Photo: Chris Gold/HotelChatter Flickr Pool]