First and foremost, Iíve always appreciated the hard work our Housekeeping teams do day in and day out at our hote ls around the world, but actually getting a chance to work side by side with them, even if for just a few hours, took that appreciation to the next level.
I was paired with Joicie at the DoubleTree by Hilton Grand Biscayne Bay in Miami, and the first room we walked into was a double room with two queen beds. The housemen came in and took the used linens and the trash from the rooms, and then it was up to Joicie and me to do the rest of the cleaning and the making of the beds.
In her cart, Joicie had all the sheets and fresh duvet cover, as well as all the other items needed for the room, such as our Crabtree & Evelyn bath amenities, extra in-room dining menus, door hangers, etc. The sheets are color coded with tiny string at the bottom to differentiate between King size and Queen size, so that made them easier to grab from the cart, which is already packed with all those items listed above.
We started with the bottom bed sheet, followed by the other sheet on top, and then the challenge for me: the duvet! Fitting a fresh, clean duvet inside the duvet cover was a tough task for me, but of course Joicie made it look easy. We had to ensure that both of the top corners came in straight and then flip it around so the opening was pointing towards the headboard. We then straightened out the duvet on top, aligned it with the top sheet, and tucked corners in as needed, as well as doing the double fold at the top to make the bed look even better. Finally, we put new pillow covers on the four standard pillows for a Queen size bed, straightened it all out, ensured pillows were fluffed and the bed looked perfectly ready for someone to jump right in!
I have to be honest, Iím sure I was slowing Joicie down! She was extremely helpful and patient with me, and we finished cleaning the room and bathroom before moving next door. Our housekeeping teams do these tasks with pride. I couldnít help but feel as though I will definitely take more care with how I leave my hotel room the next time I travel.
Thanks Diana and Joice! And remember, you can purchase the Sweet Dreams bed for your own house. But sorry, housekeeping is not included.
Stay tuned tomorrow for a video tutorial of how to make the beds at a Ritz-Carlton!
[Photo: DoubleTree by Hilton/Facebook]