A Marriott Hotel Missteps With Mini Muffins on 9-11
There was a ton of backlash this year about different brands "commemorating" the anniversary of the 9/11 attacks, especially when those brands were inserting their product into the "remembrance." (yeah AT&T, we're talking about you.) But this Marriott Hotel's tribute to those who died on 9/11 is just bewildering.
The San Diego Marriott Mission Valley decided to put out mini muffins and free coffee from 8:45am to 9:15am yesterday (the time span when both towers were hit by hijacked airplanes.)
A hotel guest tweeted this pic of the perplexing offering. After the photo blew-up on Twitter with folks mostly making fun of the offering but a few also thinking it was pretty offensive and cheap, Marriott Hotels then issued their own tweet-pology:
We are aware of the picture shared of an offer at one of our hotels, and we sincerely apologize for any perceived insensitivity.— Marriott Hotels (@Marriott) September 11, 2013
Oy vey. But we can understand the hotel was coming from a good place, giving guests a chance to remember the national tragedy together. Maybe next year, put more emphasis on the remembering and not mention the mini muffins.
What do you think--misguided, offensive or totally ok? Sound off in comments below!