Check-In: One word: seamless. Check-in was super easy and we were greeted by eager-to-please reception staff. The lobby has a great layout; you pass both the restaurant and bar before you reach the reception desk – which work to invite you in – and the lobby seating is off to the side for a private lounge feel.
Room Reaction: Modern Danish design is the name of the game here. Clean lines, neutral greys and creams offset by shots of red and bronze, and wood, steel and stone materials and furniture sealed the deal for us in Room 503. This Executive Level Room is huge and offers a view of City Hall and City Hall Square from windows that open and a small balcony. The room also has a cool steel desk and a large sitting area. Although billed as an Executive Floor Deluxe King room it felt, really, like a Junior Suite because of all that space. We could have had a dance party in there.
Amenity Madness: The Executive Floor (on the fifth floor of the hotel and the maid’s floor in its original incarnation) opened in June 2012 with eight rooms and a small lounge area where you can expand your living space if you feel the need.
The room itself has everything you would expect from a 4-star property: flat-screen TV, free WiFi (that’s right – we expect this now), decent toiletries by French brand Scandinavian White (in both big toiletry dispensers and a couple of little bottles for you to take home). One thing we didn’t expect? The Nespresso machine!
Dining In: We had both breaky and dinner at the hotel during our stay. Breakfast was a good buffet with English favourites such as sausages, beans and broiled tomatoes, and other goodies you’d expect to see such as cheese and charcuterie, eggs, croissants, cereal, yogurt, and, perhaps, the most delicious fresh-baked bread on the planet? We think it just could be.
Dinner was also yummy. We had salmon that was fresh, tasty and unadorned by a heavy sauce. The hotel also has a burger on the menu so if you need North American comfort food, you’re covered. You can choose to eat in the restaurant or the more casual bar; it’s the same menu in both.
Location, location, Location: The Palace Hotel's location could not be better. We were able to walk everywhere – the big pedestrian shopping street, Strøget, is right beside the hotel, museums and galleries are five-minutes’ away as is Tivoli Gardens, with its abundance of restaurants and bars (get a CPH card and entrance is free to the park and other attractions). The hotel also rents bikes if you prefer to get around that way.
What We Liked: Did we mention the location? That’s a big one. We also appreciated the good design sense the hotel has as well as the spacious rooms found throughout the hotel, not just on the Executive Floor. One insider tip? On the fifth floor you have access to the hotel’s roof where you get a bird’s eye view of Copenhagen’s New Town and Old Town. Not to be missed.
What We Didn’t Like: The refillable bottles of smelly goods. This is a point of controversy here at HotelChatter: we believe in being eco-responsible but we also really want to take those toiletry mementos with us! We also found our particular room was missing enough flat surfaces for us to lay out all our goods. This wasn’t the case in other rooms we saw, however. One other thing to note: if you’re a tall lad or lass, you might want to ask for a different room than 503; the roof is angled and you can feel like the Hunchback of Notre Dame while showering!
Bottom Line: The hotel is stylish and has been well-loved over the years as told by the small details that help make it special. We enjoyed whiling away time at the hotel and the location can’t be beat. At $266 for our Deluxe Room and $248 for a Superior King, the hotel offers good value by Euro standards.
[Disclosure: Janice was a guest of the hotel but the views expressed are most definitely her own.]
Photos: Janice Tober