But Judging from recent TripAdvisor reviews, things don't seem to be as dire. More than a few folks complained that there was no one there to greet them at the entrance or handle their bags and the design was impractical but overall, they dug the hotel and its location on the edge of Soho. And the hard-working general manager has been taking the time to graciously answer every single review--even this one which said, “Piet Mondrian would turn in his grave at the style of design that his name has been applied to here.”
Yet while the Mondrian Soho continues to hang in the balance, things are not looking good for other Morgans properties either. Back in mid-May, the owners of the Shore Club also foreclosed on the hotel. A sale of the 306-room hotel is expected to happen on June 25. Morgans, which has a minority ownership interest in the hotel, has announced they will continue to manage the property for the forseeable future. But that could change if the new owners want it to. Additionally, OTK Associates point out that the hotel group is in danger of losing the management contract at the Ames Boston although they did mention that Morgans and the hotel owner are discussing ways for the Ames to continue as Morgans property.
While Morgans may have made some missteps over the past few years, (they've lost money every quarter since 2007, according to Bloomberg News), the litigation between boardmembers at the top is not helping the situation. Which is such a shame because Morgans Hotels is one of the few design-forward boutique hotel brands out there. Sigh. It's just like the famous Cher Horowitz once said, "She's a full-on Monet. From far away, it's OK, but up close, it's a big old mess."