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Virgin Hotels Will Offer Guests 'Reliable, Fast, and Free' WiFi

April 30, 2013 at 12:32 PM | by | Comment (1)

**HotelChatter Exclusive**

On the heels of our 2013 Hotel WiFi Report, we've got some very good news from the upcoming Virgin Hotels. The hip four-star hotels from Sir Richard Branson's Virgin company will be offering not just free WiFi in their hotels but "secure, reliable and fast" WiFi. Glorious!

Here's what Doug Carrillo, Virgin Hotels VP Sales and Marketing told us:

Virgin attracts travelers who like to mix business with pleasure, whether they are checking their inbox during a getaway or checking out new restaurants and local entertainment inbetween business. Like our sister Virgin companies, we at Virgin Hotels will offer guests a distinct and better experience at a great value and product innovations that aren’t bells and whistles but that will result in a productive and enjoyable stay. We already love our guests so much that we plan to give them all the tech amenities they need -- starting with wifi that is secure, reliable, fast, and free.

Currently, Virgin is hard at work transforming the old Dearborn Bank building in Chicago’s Loop into a 250-rooom hotel with an opening date of Spring 2014. Virgin is also looking to open similarly-sized hotels in Dallas, Los Angeles, Miami, New York, Palm Springs, San Francisco, Washington DC, London, and beyond.

And they've just hired Marlene Leslie as Vice President of Food and Beverage. Leslie comes to Virgin Hotels from Hotels AB, (AB standing for hotelier Andre Balazs), where she ran the notable F&B program at The Standard High Line.

Clearly, good things have come to those, i.e., us, who wait. Next up, a peek in a model room perhaps?

[Photo: Jaunted.com]

Comment (1)

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Richard gets it once again!

Totally not surprised that Richard gets it once again. Why are other CEOs so blind or ignorant for what their guests actually want. They fear the customer instead of realizing what a great opportunity for creating more trust in their brand they have.

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