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Mercy! We Look Inside the Swank Mandarin Oriental Paris

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  Site Where: 251, rue st. Honoré, Paris, France, 75001
April 15, 2013 at 9:20 AM | by | Comments (3)

It’s clear that dogs may be living large at Mandarin Oriental Paris, but what can a guest of the non-canine variety expect? How does the Asian luxury brand translate in this most French of settings, a block or so away from the Tuileries and the Louvre museum?

We’ll start by taking you inside a Deluxe Room, which is the step-up category from an entry-level Superior, and after which there is a range of options among the 99 rooms and 39 suites until you get to the Royale Mandarin Suite. The latter, a sprawling 2,700 sq ft, two-story affair, we saw in the midst of some pretty serious construction to insert, of all things, an elevator. Because really, when staying in the most expensive suite in the hotel, who wants to take the stairs?

You’ll find Mandarin Oriental on rue St. Honoré, a high-end shopping street in the heart of the city. Location-wise, it can’t be beat: a lot of central Paris is within walking distance, and a subway stop of line 1, which cuts through the city roughly east to west, is around the corner. This makes it extremely easy to get around.

Converted from a 1930s office building, the hotel is rather stern-looking on the outside. Watch out for the Mandarin fan above the door, and at times the pile-up of expensive cars in front, but without a porte cochere it’s almost easy to miss.

Things We Liked

· As opposed to a lot of Parisian hotels, room décor is very modern, which we liked a lot. From the warm rosewood to the grey and purple tones, it looked very sophisticated. Obviously, there is a strong Asian influence in the design, so if being in Paris you want a Louis XV overload, you won’t find it here, but it managed not to feel out of place either

· The king bed was big and super comfortable, and it had a free plug right next to it so we could easily work while sitting on the bed

· The room felt larger than the max 474 sq ft advertised for the room category, with closet space for days, a sofa opposite the bed, a big desk, and vast bathroom

· The Japanese-style bathroom was one of our favorite things about the room, with a party-sized rain shower and immediately behind a deep soaking tub, complete with TV. The toilet also had its own little compartment, with double vanities open to the dressing area

· We loved the fact that both bedroom and bathroom had windows that opened, allowing you to get some fresh air in

· Amenities were plentiful, with toiletries by Diptyque, hair dryer and flat iron, and a kick-ass technology kit in a leather case to make sure you can get all your gadgets hooked up. A newspaper of choice is delivered to your room every morning

· The room was supremely silent, we never heard a peek from other guests or outside

· When arriving in the room, and after turn down, an Asian zen-inspired music video is playing over the TV and the fully integrated sound system throughout the room. Akin to what you’d expect at a luxury spa, we found it very soothing and working well with the overall feel of the room

· Despite a few hiccups (more on that below), service was mostly as you’d expect it at a hotel like this, with little touches that make a difference. At breakfast (a heart-breaking €55 ($72) with eggs any style), we sat down having picked up some fruit and yoghurt from the buffet without taking a spoon. The nanosecond we realized it, one of the waiters was already at our table to hand us one – talk about looking out for your guests

Things We Didn’t Like So Much

· As lovely designed as it was, we missed somewhere to hang towels near the vanity, so we ended up draping them over the edge of the second one we weren’t using, or needing to get them from behind the door to the shower / bathtub

· The sound from the TV kept playing in the bathroom despite putting the TV on mute, which meant we had to get up and turn it off separately, which kind of defeats the purpose of an integrated sound system and a remote control

· While there is the option to have free WiFi for a short period of time, it costs €15 ($20) per day, which at the price level of a Parisian palace hotel, we find inexcusable

· The lighting system had a night light functionality indicated on the wall panels so as not to disturb a partner when getting up, but we never managed to make it work

· We had a few service issues on the first day: we had to call for some missing toiletries having searched every nook and cranny of the bathroom for them. Housekeeping knocked on the door and entered in the time it took us to take the four steps from the bed to the door, as they thought our room was empty (EDITOR'S NOTE: Toldja). Having finished our room service in the evening, we called to have our table taken away. After a half hour wait, a second call to room service went unanswered, so we rang the operator. Our table was picked up soon after, but a second attendant showed up a few minutes after as well, surprised to see the table was already gone. When little things like this happened, staff were profusely apologetic, and they weren’t major issues for us, but at these prices, we feel at the very least the phone should always be answered

A Deluxe Room at Mandarin Oriental Paris starts at €875 ($1,150) a night, excluding breakfast, comparable to other palace hotels in the city.

[Photos: JasonD for HotelChatter]

Comments (3)

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oooh bathroom

I really like that bathroom, and the Diptyque toiletries. The WiFi cost and exorbitant breakfast price will definitely keep me away, however.

WiFi

I don't get why Mandarin Oriental charges such crazy fees for WiFi. It seems the exact opposite of what it's brand is supposed to be about. Ugh. Luxury hotels will never learn.

Yeah

I did j'adore that bathroom, it was really lovely. The WiFi thing, what can I say. Sigh.

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