Best New Hotel Service of 2013: 24-Hour Hotel Stays
The Clarendon Hotel in Phoenix which is now offering 24-hour hotel stays.
It's that time of year again: the 2013 HotelChatter Awards! Today and tomorrow, we'll be showcasing the best (and worst) of hotels over the past year. But we couldn't do it without you! Let us know your thoughts in the comments below, or shoot us an email. And the Award goes to...
2013 was an extremely confrontational year as a changing consumer preference clashed head on with traditional hotel services, and what came out of the scrum was a realization that service amenities such as minibars and in-room dining were no longer high amongst travelers' priorities. It showed a changing mentality on a larger scale: We value practical amenities, too.
Nothing proved that more than the emergence of 24-hour hotel stays over the past year. Granted, it was rolled out with a separate cost over the normal room rate, but it allowed guests to rent the room for a full 24-hours, not simply 3 p.m. to 11 a.m. If you checked in at 3 p.m., the room was yours until the same time the following day.
The extra hours were nice, but we were most happy about the fact that if we checked in late, at say, 7 p.m., we didn't have to be out the next day by 11 a.m. -- we had it until 7 p.m. the next night. That's an incredible increase in flexibility and a good bang for your buck, considering you are losing value by checking in late with the traditional policies.
We love the idea of being able to schedule our check-in time based on our plans the next day, being able to check out at 8 p.m. if we, say, plan to take the red eye or something. We realize this will take some time to iron out -- hotels certainly have their hands full figuring out how to coordinate housekeeping and room turnover -- but we are excited for the possibilities and flexibility it can bring to travelers.
Keep an eye out for it being offered as you plan your stays for 2014. You can find a few here to get you started.