No Iron and a 'Weak' Minibar for The Smooth Operator at The Hazelton Hotel
Welcome to another hotel dispatch from our newest special contributor, The Smooth Operator. We can't divulge his identity but we can tell you he's spends about 70 percent of his time on the road, staying in all the hot hotels and checking out their restaurants and bars to see if the social scene is up to snuff. If you're deciding whether or not to take a chance on that hip boutique hotel in the city, read The Smooth Operator for his opinion first. (Or send us an email and we'll have him answer it for you!)
During my last stay at the Hazelton Hotel in Toronto, I was put in room 323. An expanded suite with extensive square footage, the room was impressive
but the layout didn’t work and the room felt like a long hallway – not
comfortable at all.
The closet units, however, are exceptional – definitely
more than enough hangers (which has proven challenging in premium hotels
lately) and great space / design overall. The closet was larger than some
rooms I’ve stayed in this year, but shockingly, no iron or ironing board
available for the premium clients who stay there.
After three requests over two
days I finally had someone from housekeeping provide an iron. (Ed. Note: We guess the iron is not a totally useless amenity for our S.O.)
The bathroom has an expanded tub and large shower with premium fixtures and
a great layout, along with an embedded TV in the mirror and heated floors,
perfect for Toronto winters or to heat the celebrity feet who fill the
Hazelton during Film Festival each September.
The room held probably the weakest mini-bar I’ve seen – only a couple of
beverages, one bottle of wine, and one bottle of low-end champagne – not
what I would have expected from arguably the best hotel in Toronto.
they want their guests to order from the Mark McEwan restaurant downstairs
to accentuate the service. Not sure, but all I wanted was an orange juice,
and considering it took two days for an iron I didn’t think calling down
for an orange was going to work out in my favor.
The spa in the basement is very premium and the Guyanese girl manning the
front counter is just stunning – definitely a good reason for a return
visit, and the hospitality and services were impeccable.
The lobby was often empty during my three-night stay but sometimes I found
the most interesting of characters hanging out, something that’s always
good to see in Yorkville.
Even though the Hazelton may not stock irons in their guestrooms, they do have an art concierge on staff if you need one. Rates start at around $595 a night.