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The Setai Shakedown Shows No Sign Of Ending

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  Site Where: 2001 Collins Avenue [map], Miami Beach, FL, United States, 33139
April 16, 2012 at 2:38 PM | by | ()

Sigh. It's been a week since we last checked in on the Setai in South Beach which underwent major management shakedown just before Easter. And it looks like the drama shows no sign of going away anytime soon.

We just got a new statement from the ousted management company, GHM. Here's what they have to say:

General Hotel Management (GHM), innovative leaders in the luxury hotel space, has provided detailed financial statistics that refute the misleading claims that the Setai in Miami was mismanaged. “There is no evidence that any of the Lehman Brothers’ accusations are legitimate,” said Hans R. Jenni, president and director of GHM. “The Setai’s hotel management team is the best in the business. Our work at the Setai ensured the hotel was consistently ranked among the best hotels in North America.”

The statement then goes on to list a RevPAR index average of 200. GHM also maintained that all expenses at the hotel in all departments were within industry standards (we had heard that some departments were spending carelessly.)

GHM's Jenni also strongly defended his company, saying:

“We will continue to share the exact details of our tenure at the Setai to ensure the truth is known,” said Jenni. “I will not stand by and have our company and our hotel management team subjected to a steady stream of baseless allegations.”

The statement concluded with a list of the awards the Setai garnered during GHM's management tenure which includes several from Conde Nast Traveler, Travel + Leisure and U.S. News & World Report.

We had also heard that GHM was heading to court to file an injunction but we're trying to get to the bottom of that now. In the meantime, if you're on the scene at the Setai, let us know how it's going! (Anonymity assured, as always.)

Archived Comments:

200 revpar index

Wow. A 200 revpar index. Either they have sandbagged their compset or they have an exceptional revenue team. If its the latter then Lehman Brothers (a disgraced financial firm) have made a major mistake.