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When A Pop Star Dies At Your Hotel, You Can Count On Things Getting Out of Hand

Go To The Hotel's Web 
  Site Where: 9876 Wilshire Blvd [map], Beverly Hills, CA, United States, 90210
February 20, 2012 at 9:00 AM | by | Comments (2)

Like we said last Monday, so much about what went down last weekend at the Beverly Hilton was whack, but most of all, we're disappointed in the behavior of certain guests, who are now seeking refunds from the hotel for their "unbearable" stays. Well, gee. When there's something visibly wrong with the service, or when poop explodes out of your sink—that's all grounds for a refund.

But the death of a famous pop star? Not exactly something the hotel has any control over. So guests needed to vent their anger, they were over-stimulated, and possibly underslept, and had to pass along the buck to someone. But is it the hotel's responsibility to recompense guests when the thing becomes a police matter?

Yeah, we're asking you.

Now, we get that the real complaint here isn't necessarily the death itself but rather all the commotion surrounding the removal of her body, the swarms of police and EMS, and of course, the paparazzi. None of which, granted, is ideal.

But it's kind of one of those situations you find yourself in sometimes where no one can be adequately faulted, so instead you pick the easiest target (in this case, the Front Desk agents) and make them the object of your free-flowing anger.

According to TMZ, here's the hotel's response:

"The hotel cooperated fully with the Beverly Hills police which included securing the fourth floor to insure the safety and well-being of all guests ... and regrets any inconvenience that may have occurred in the immediate aftermath of Saturday’s events"

So, there you have it.

What do you make of this? Are guests justified in seeking reimbursement for their disrupted stays? Sound off below!

Comments (2)

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Pay Me

If the hotel "secures" my floor and disrupts my stay then yes pay me. Even though the incident was beyond their control the least they could do is refund my money and I go elsewhere thank you.

I agree

Anyone especially on the 4th floor deserves a refund.

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