Next up, another passionate Edition employee has written into HotelChatter saying why they did not sign up as an employee for the "unclassy" Aqua.
I, also, am an hourly employee who has decided not to switch over with The Aqua Management team. I cannot, and will not, work for a company that would do something of this nature in such an unclassy and unprofessional manner.
I have now seen how the Aqua management's commitment to ensuring all employees jobs will be given back and benefits/wages will be the same, is false.
I have called the hotel twice, just to see if I still have a job. I was ensured TWICE that they would call me back with more information. I have not received a phone call and am also not let on property due to "suspicion" of being loyal to EDITION.
I have never, ever in my entire career worked with a group of people who have such a passion for what we have built. The past year, I have not only gotten a job with EDITION, but I have become part of a tight-knit family that all have the same goal: Dedication to authenticity in design and gracious, sophisticated, and personalized service.
We take care of one another. We will continue to take care of our guests, because that is what we have been taught by EDITION. We love each other. We are ECSTATIC about what this brand has turned us into as individuals. NOBODY can take our heart and our soul and mar what we truly believe in.
This employee also passed along another comment from a former Edition employee, who isn't afraid to tell it like is. In their mind, the hotel is probably being run by a bunch of grommits now.
"You will NEVER EVER find the impassioned employees who are emotionally engaged in YOUR brand...Instead, what you will find is a reflection of your superficiality. So go ahead and take down our sign, cut off our towel tags, and cover up our shower gel with your tacky labels...we wouldn't want the EDITION name associated with it anyway.
In fact, your employees should wear their own uniforms. That way, when guests are waiting at the drive while the "valet" finishes up his phone call on his cell phone, or gets sent to the corner of the block to wait for a cab, they won't confuse your service standards with ours and the legacy The Waikiki EDITION left behind."
Do you work at Edition Waikiki/The Modern Honolulu as well? Wanna tell us more of what it's like behind the front lines? Let us know! Anonymity assured!