While the hotel did comp our friend's stay and upgraded them to the hotel's renovated floors as well as paying all their food and beverage expenses, housekeeping didn't quite do as good of a clean-up job as our friend would have liked. A toiletry bag and a pricey watch still had dried feces on them. (Shudders.)
Worst Hotel Hell of 2011: Poop in the Sink in Palm Springs
It's what you've been waiting all year for--The 2011 HotelChatter Awards! We'll be bringing you the best and worst of the year all day today and part of tomorrow. Agree or disagree with our picks? Air your thoughts in comments below.
We've seen a lot of nasty stuff in our years of covering hotel stays but the sewage explosion that happened in a guest bathroom of the Spa Resort Casino in Palm Springs was by far one of the worst accounts we've heard, this year at least.
What was supposed to be a relaxing getaway turned into a shitty weekend, literally. Our afflicted hotel maven writes:
Saturday morn we ventured to downtown, which was the next street over. After a mere two hours of window shopping, we headed back to our room to get ready for the pool. However, as we entered our room, it smelled like a fart - you know the kind like rotten eggs that lingers? I though maybe my boyfriend forgot to flush and he was blaming me!
I took a peek in our bathroom and HOLY SHIT - LITERALLY. Our sink had diarrhea--a sewage explosion. It went off in our sink and showered our bathroom with, well, shit and other foulness.