How Do You Use Twitter or Facebook During Your Hotel Stay?
October 21, 2011 at 12:43 PM
Welcome to our OpenThreads, a free-for-all forum on a hotel-related topic. This is where you can tell us how you the hotel guest operates inside a hotel, not the other way around. So jump right in and comment away!
We already know what motivates people to write a hotel review (whether it be on TripAdvisor or now, directly on Starwood Hotels' sites) and that's usually either a really good experience like unexpected upgrades at check-in and truly outstanding service or a really baaaaad experience like a dirty room, broken unmentionable stains and terrible service. Or worse, the hotel cancelled your reservation without telling you. Yikes!
Now obviously, these same conditions apply when it comes to using social media during your hotel stay but Twitter and Facebook also allow you to give real-time updates on your hotel stay. We've certainly given the play-by-play during our hotel stay before from check-in, to the view, to room service and the WiFi charges whether they were good, bad or just a'ight. But then again, that's kind of our job.
So...how do you use Twitter and Facebook during your hotel stay?
Are you using it to show off the cool amenities you found, the sweet upgrade you scored or to Twitpic your bathtime? Or maybe you use it simply to let your peeps know where you're at?
But you could also be the kind of person who only uses Twitter and Facebook to talk about the negatives like a mysterious bed stain, the loud music next door, the surly front desk or the view of an air shaft?
However you are tweeting or Facebooking your hotel stays--do you ever get the attention of the hotel in your updates? Like, do you @reply them on Twitter or do you write on their Facebook wall?
We're the type that doesn't like to call attention to ourselves (hellooo, third person!) but we have tweeted at the hotel when we had an issue getting locked out of our room multiple times. And we do see all sorts of craziness from other Twitterers who call out hotels in hopes of getting a free room. We really hope you aren't doing that.
Tell us how you use Twitter and Facebook during your hotel stay in comments below!