We have to admit, we did not use this service (we live in New York, and we were too busy taking multiple showers in that kick ass bathroom in our guest room), but we were curious if people have been taking Andaz hosts up on this offer.
As it turns out, they have.
One repeat guest at Andaz Wall Street asked the person who checked him in if they could get him into one of New York's hottest clubs. They came through, and now the guest asks for the same host on every stay.
There have also been typical concierge and good-hotel-service stories including local restaurant recommendations, but our favorite tale involves the guest who told his Andaz Wall Street host how glad he was to have a name and number on a card because he would no doubt need them when figuring out how to get 'home' once he was plastered.
Sounds like something we might have done—once upon a time, of course!